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Easy to use builder and great support!
What do you like best about the product?
It's great how easily we were able to implement Storylane into our process. Right away we were able to create demos and if we had any questions, their support team was quick to reply with a solution. If we were looking for a feature they didn't have, they were quick to suggest it to the product team and see a change. We were able to integrate with our CRM (Hubspot) so our sales team, who are in the CRM every day, can easily see which demos have been viewed.
What do you dislike about the product?
Since the company is relatively new, they are missing just a few features, mainly internal user-facing. An example would be helpful ways of organizing our demos while trying to localize them. Luckily, they are quick to develop new features and nothing they are missing has made us lose value with our subscription.
What problems is the product solving and how is that benefiting you?
We wanted a way to show leads our product offering without them having to sign up for a trial. Now our sales team can send out these demos and collect great feedback from their potential buyers. With our current users, we can create demos of new features and send them out with our product blog, which has helped us drive adoption.
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Great customer experience tool
What do you like best about the product?
I use Storylane to create demos of online tools for customer support. It was very easy to get started using Storylane. Compared to making videos I found Storylane to be simpler and more flexible as it allows customers to choose their own adventure. Also the demos are easier to edit and remain at the same link compared to a video. Having the HTML available to edit is also nice since you can simulate various stages within our online tools.
What do you dislike about the product?
So far there is nothing I dislike about it.
What problems is the product solving and how is that benefiting you?
Allows me to create and edit demos of key features without recording and re-recording video.
Cut down on discovery calls with custom demos
What do you like best about the product?
We use Storylane to include demos directly on our website. This is better than photos or a video, and also pre-qualifies some customers since they already have a good idea of what we're doing rather than getting on a call and then telling us they want something completely different.
Integration is very simple - just drop drop a few lines into the HTML and it adds a button that leads to a popup.
I also like that we (a startup) are supporting another startup. We found storylane by accident but it's been a very important part of our website and our customer support process (we can send customers a step by step rather than just a PDF).
Integration is very simple - just drop drop a few lines into the HTML and it adds a button that leads to a popup.
I also like that we (a startup) are supporting another startup. We found storylane by accident but it's been a very important part of our website and our customer support process (we can send customers a step by step rather than just a PDF).
What do you dislike about the product?
I'd like a way to use Storylane without cookies - if a customer says no to cookies we unfortately have to hide it. Technically I think this is very difficult to develop but it would be nice to see. That's the only downside I noticed (and lots of other platforms have a similar issue).
What problems is the product solving and how is that benefiting you?
Storylane lets prospective customers hitting our website do a demo themselves, prequalifiying themselves before reaching out. That saves our time, and reduces friction from people who are reluctant to do demos. We also use it in place of PDF user guides at times.
Great product demo tool with lead generation features
What do you like best about the product?
It's very easy to use and I like the fact we can integrate the player on website + G2. New features around company tracking are also very useful.
What do you dislike about the product?
Integrating video into demos could be easier
What problems is the product solving and how is that benefiting you?
We've been able to create different demos for different use cases and different landing pages where we were doing screen recordings before. The tool is easy to use and cost efficient which allows us to test very quickly.
Fantastic product with fantastic updates!
What do you like best about the product?
I've reviewed Storylane before and I've got to say, the recent updates have really made an impact with our content creation.
On top of being extremely intuitive with the fact I can make a demo of any particular feature within 5 mins - the introduction of exporting storylanes as a video MP4, this has given us the flexibility to really make some quality content outside of storylane without the need of having to work with screen recordings or screenshots of a Storylane demo.
Working with storylane has helped our organization really up the quality and increased the pace with our sales, and marketing content
On top of being extremely intuitive with the fact I can make a demo of any particular feature within 5 mins - the introduction of exporting storylanes as a video MP4, this has given us the flexibility to really make some quality content outside of storylane without the need of having to work with screen recordings or screenshots of a Storylane demo.
Working with storylane has helped our organization really up the quality and increased the pace with our sales, and marketing content
What do you dislike about the product?
Organization of storylane content.
While there is an existing way of organizing content, it feels a bit limited? Very minimal and not in a good way. While it gets the job done and can be worked, I think I'd like to see ease of use improvements to make organizing content more fluid. (Maybe drag and drop into folders?)
While there is an existing way of organizing content, it feels a bit limited? Very minimal and not in a good way. While it gets the job done and can be worked, I think I'd like to see ease of use improvements to make organizing content more fluid. (Maybe drag and drop into folders?)
What problems is the product solving and how is that benefiting you?
From my last review, not much has changed,
The problem we were facing is getting quality branded content out as quickly as possible. We had to worry about all of the video editing, branding, and then on top of that, trying to make a video that was as engaging or interactive as possible. Storylane Solved this problem within 5 minutes of us signing up.
Not only are we taking images from our live product, we can adjust the branding of the tour to match. We can do this quickly while grouping relevent tours together, and the best part is, we can make these product demos interactive while guiding users through any number of flows. - To take the interactivity up a notch, Storylane offers an html capture tour that basically allows us to make immersive demos of our product and allows our views a chance to engage with our platform, and also having it tailored directly to them through personalization tokens.
With the introduction of exporting videos as a MP4 this has given us further flexibility with creating content outside of storylane if needed in a consistent branded format.
The problem we were facing is getting quality branded content out as quickly as possible. We had to worry about all of the video editing, branding, and then on top of that, trying to make a video that was as engaging or interactive as possible. Storylane Solved this problem within 5 minutes of us signing up.
Not only are we taking images from our live product, we can adjust the branding of the tour to match. We can do this quickly while grouping relevent tours together, and the best part is, we can make these product demos interactive while guiding users through any number of flows. - To take the interactivity up a notch, Storylane offers an html capture tour that basically allows us to make immersive demos of our product and allows our views a chance to engage with our platform, and also having it tailored directly to them through personalization tokens.
With the introduction of exporting videos as a MP4 this has given us further flexibility with creating content outside of storylane if needed in a consistent branded format.
Fantastic way to improve prospect engagement
What do you like best about the product?
Its easy to use with very little training. I had a demo, then had free access and then we went ahead with the enterprise package. I found I needed very little training, and their training guides are very straight forward and simple to use. Our account contact is really quick to come back to use, and the support team have been great in being able answer any of my questions and help with the set up of our SSO for example. I'm using it daily, and getting better at using it, it was extremely easy to integrate with Salesforce and our SSO.
What do you dislike about the product?
You can only use it on web browser applications and not mobile applications, there are some enhanced functionality that would work really well but I dont know how to suggest it
What problems is the product solving and how is that benefiting you?
Increased customer engagement and reducing the amount of time spent on a demo which allows us to demo to more people.
Easy to use, easy to create powerful product tours
What do you like best about the product?
Intuitive and robust, good technical support.
What do you dislike about the product?
Had a technical hiccup early on, which was remedied quickly.
What problems is the product solving and how is that benefiting you?
Showing our platform in step-by-step processes.
Excellent Way to Help My Clients Go Step by Step
What do you like best about the product?
I have several training courses. All the hands on and step by step parts in my course are on storylane, which is an incredible tool that really brought my courses to another level!
What do you dislike about the product?
No downsides, everything is excellent and easy to use.
What problems is the product solving and how is that benefiting you?
Normally, I would have to record myself doing the hands on activity. Anytime something is changed in the software, I have to redo the entire hands on demo. With Storylane, all I have to do is change a particular scene.
Great product, higher conversion
What do you like best about the product?
Users are much more receptive to the interactive nature of a storylane compared to an email or video. Very intuitive. Not overly complicated with multiple features, but does what it can extremely well
What do you dislike about the product?
having to individually delete storylanes - needs to be a mass delete button.
What problems is the product solving and how is that benefiting you?
Interaction and retention of tutorials, saving us time
Excellent interactive demo experience
What do you like best about the product?
If you have a technical product that is difficult to articulate without photos or screenshots - Storylane will be your best friend. Its "screen capture" feature allows you to drill-down a typical demo into a GIF, or clickable feature tour. Excellent for conveying hot features, immediate value, and user interface.
What do you dislike about the product?
There are limits on how creative you can get with callouts / branding / color coding.
What problems is the product solving and how is that benefiting you?
Solving the issue of needing to get a call on the calendar to demonstrate a product. This makes your features available to casual prospects.
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