Storylane
StorylaneReviews from AWS customer
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powerful tool for educating customers
What do you like best about the product?
We use Storylane to educate our buyers about our offerings and see great CTR. It's easy to set up and track analytics. Fairly affordable.
What do you dislike about the product?
There is nothing I dislike yet. They have all features we need at this point.
What problems is the product solving and how is that benefiting you?
helping us educate our buyers and prospects via email about our new offerings.
Great tool to develop easy demos for clients and power users.
What do you like best about the product?
As a CSM I really enjoyed build demos for clients that didn't require hours of customization on my end. I was able to quickly overlay tutorials on our own software, and collaborate with colleagues to develop learning resources for scalable support to diverse client personas.
What do you dislike about the product?
I was hoping for Storylane to be easily embedded directly in support widgets, but I am a newer user that is still exploring.
What problems is the product solving and how is that benefiting you?
Quick ways to help clients navigate our platform without spending hours creating complex tutorials.
A great tool for SaaS companies
What do you like best about the product?
It's intuitive to use and a great alternative to video demos as they can be easily updated and republished. The onboarding and help we've received has been excellent (A huge thanks to Efma-Jackson for this!)
What do you dislike about the product?
The embed/overlay options are a bit tricky to navigate but I think they're working on improving these.
What problems is the product solving and how is that benefiting you?
Storylane provides an easy way for us to demo our product and walk prospects and customers through our AI analytics platform ASK BOSCO®.
Storylane has been a game changer for us in sharing information at scale.
What do you like best about the product?
Storylane has been a game changer for us in sharing information at scale. What used to require time-consuming one-to-one sessions can now be delivered in a way that’s not only more efficient but also far more engaging.
What I really appreciate is how easy it is to update our walkthroughs whenever there’s a change to our software or UI—keeping everything current without a heavy lift.
Their team is also incredibly responsive to questions, and I get the strong sense they’re open to feedback and genuinely interested in tailoring the platform to meet the specific needs of our organization.
What I really appreciate is how easy it is to update our walkthroughs whenever there’s a change to our software or UI—keeping everything current without a heavy lift.
Their team is also incredibly responsive to questions, and I get the strong sense they’re open to feedback and genuinely interested in tailoring the platform to meet the specific needs of our organization.
What do you dislike about the product?
Not so much dislikes - just some feature requests:
Feature Requests for Storylane:
Slide Timing Flexibility
Allow individual slide timing customization, rather than applying a universal duration across the entire walkthrough.
'Next' Button Display Control
Add the ability to delay the appearance of the 'Next' button until after the audio or commentary has finished playing. This helps ensure viewers don't skip ahead before important context is delivered.
Multiple Tooltips per Slide
Enable support for more than one tooltip or bubble per slide, with options to:
Introduce delays between each tooltip,
Automatically disappear after the associated audio or text is read.
Improved File & Folder Organization
Enhance the content management experience with features such as:
Hierarchical folder structures,
Custom tags for easier filtering and sorting.
Feature Requests for Storylane:
Slide Timing Flexibility
Allow individual slide timing customization, rather than applying a universal duration across the entire walkthrough.
'Next' Button Display Control
Add the ability to delay the appearance of the 'Next' button until after the audio or commentary has finished playing. This helps ensure viewers don't skip ahead before important context is delivered.
Multiple Tooltips per Slide
Enable support for more than one tooltip or bubble per slide, with options to:
Introduce delays between each tooltip,
Automatically disappear after the associated audio or text is read.
Improved File & Folder Organization
Enhance the content management experience with features such as:
Hierarchical folder structures,
Custom tags for easier filtering and sorting.
What problems is the product solving and how is that benefiting you?
Scaling onboarding training.
Demo of features
Embedding guides in KB
Demo of features
Embedding guides in KB
Nice way to showcase your software
What do you like best about the product?
It is easy to create interactive demos and style it like you want to. Customer support is very responsive and helpful.
What do you dislike about the product?
Not all the functionality showcased in the sales process works as good in reality. It looks amazing "on paper", but does not always work as well.
What problems is the product solving and how is that benefiting you?
Showing our website visitors how our software works and tell them the benefits.
Easiest Demo
What do you like best about the product?
it is really intuitive, there are some videos if you get problem, also the customer service from Storylane is insane, they answer in minutes and help you immediately. They understand the objective you are looking for and the help is personalized, not a general help.
What do you dislike about the product?
Sometimes it restarts, maybe too much clicks.
What problems is the product solving and how is that benefiting you?
I created demos and now I am creating "new" designs for new features.
Finally a modern way to handle product tours
What do you like best about the product?
Storylane makes building interactive demos ridiculously easy. It's such a smart take on product tours and they’re fully interactive, letting users engage with your product like it’s live.
The best part? Their support team is amazing—fast, helpful, and genuinely invested in your success. They've been quick to support us even with new feature requests.
The best part? Their support team is amazing—fast, helpful, and genuinely invested in your success. They've been quick to support us even with new feature requests.
What do you dislike about the product?
Part of the magic is the HTML tours, and it can yield some unpredictable results occasionally.
What problems is the product solving and how is that benefiting you?
Giving our audiences a quick self guided way to experience our platform.
Powerful software, but needs some improvements
What do you like best about the product?
Storylane makes it really easy to create interactive demos. The software has some great capabilities and you can create some great marketing content.
What do you dislike about the product?
Some of the UI/UX is a bit clunky, and it is missing some quality of life
What problems is the product solving and how is that benefiting you?
Content + interactive demos
Powerful Interactive Demos
What do you like best about the product?
Storylane has been instrumental in transforming our product marketing approach by enabling interactive demonstrations of complex workflows. I particularly value how it allows prospects to explore our product features at their own pace, creating a more engaging experience than static content could ever deliver.
What do you dislike about the product?
The flow can make it difficult for users to move through content efficiently, especially in longer demos where viewers might want to skip to specific sections. This limitation requires additional planning during demo creation to ensure content remains accessible and doesn't frustrate users who need to revisit specific features.
What problems is the product solving and how is that benefiting you?
Storylane has revolutionized our tradeshow presence and feature education by solving a persistent challenge: providing consistent, high-quality demos without requiring technical staff. At events like RSA and BlackHat, our booth staff can now confidently showcase our platform using pre-built interactive walkthroughs that highlight key capabilities without worrying about connectivity issues or complex setups. Beyond tradeshows, we've built a comprehensive feature demo library that serves as a centralized resource for both our team and prospects, allowing anyone to explore specific capabilities on-demand. This approach has dramatically reduced the burden on our technical teams while ensuring prospects receive consistent messaging regardless of who's delivering the demonstration, ultimately accelerating our sales process and improving the quality of early-stage conversations.RetryClaude can make mistakes. Please double-check responses.
Easy to create and easy to share
What do you like best about the product?
Creating demos on a web browser are simple and easy. The auto-generated hotspot steps make it simple to create a demo/guide. There are also some basic features that allow you to integrate a demo onto a webpage or auto-playing a demo. Customer support through your portal account makes it easy and quick to receive help you need. Installing the Storylane plugin was quick and effortless - you can create your first demo in a few minutes.
What do you dislike about the product?
There's a desktop application for MAC OS but not for Windows OS.
What problems is the product solving and how is that benefiting you?
Storylane helps our customers learn about our processes or features within our platform. It is easy to create professional looking guides to help our users navigate our portals.
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