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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,037 reviews
from

External reviews are not included in the AWS star rating for the product.

    Alessandro Z.

Great experience

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
User-friendly, easy setup, great support.
What do you dislike about the product?
Limited export options; needs more formats.
What problems is the product solving and how is that benefiting you?
Survey administration and data collection, offering solutions that benefit users in diverse ways.

    Information Technology and Services

Produt Sale experience

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
The Product is User Friendly and has a good UI.
What do you dislike about the product?
Cost seems to be on the higher side for Indian companies.
What problems is the product solving and how is that benefiting you?
It is helping grow businesses and understand the end-user experience.

    Information Technology and Services

Amazing Survey Platform

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
We use survey sparrow for on a regular basis for NPS and the integration was easy.
What do you dislike about the product?
It could have more customisations available
What problems is the product solving and how is that benefiting you?
User Feedback

    Vivek H.

There has been a more impact full platform as of survey sparrow

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
The amount of templates that are available and ease of use, integration with variety of platforms. Best tool to create impactful surveys.
What do you dislike about the product?
I would like to get more data from Survey Sparrow. Regarding who filled in what and so on
What problems is the product solving and how is that benefiting you?
I do not have to go to my prospects personally and ask them to fill in the form. The amount of templates that are available makes it easier to know what's inside and fill it

    Krzysztof G.

SurveySparrow as a platform for Customer Initial Evaluation tool

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
1. The product has a very humanlike vibe, making it much more enjoyable than standard survey solutions (like Google or Microsoft forms) as per UX.
2. There are many ways to customize the UI.
3. Even with the lowest pricing tier you can involve some logic and use variables (in a limited way though).
4. The support is excellent - every time I had a problem it was solved almost right away.
5. Multiple integration options (facebook, slack, teams, ...)
6. Works great both on mobile and web platforms.
7. Easy implementation, it's fully no-code solution.
What do you dislike about the product?
1. The functionalities of the cheapest pricing tier are limited comparing to free, time limited tier (which makes it a little troubling when you upgrade to paid tier). Still, in my opinion it's sufficient.
2. There's no option to get scoring from individual answers (only a sum of all).
3. I wish there was an option to display a web dashboard with analysis and recommendations after filling up the survey.
What problems is the product solving and how is that benefiting you?
Customer evaluation

    Market Research

The experience on the platform was okay but not very user friendly.

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
the survey can be sent to multiple group of people with live update about the survey response + how many people have open the mail, started filling it, or left it midway. The customer support was there as and when needed.
What do you dislike about the product?
downside would be a little difficult to navigate and slightly issues with customization
What problems is the product solving and how is that benefiting you?
SurveySparrow helped us build varies Surveys that needed to be sent to different group of people around the world, inturn helping us with a consolidated view
of all the surveys and reponses,and the tracking of resposes were made easier

    Information Technology and Services

Very very customizable

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
The best thing is that you can customize almost everything to fit your requirements, the UI is very clear and friendly, so anyone can use it.
What do you dislike about the product?
Nothing to complain, it's very hard to find something to dislike
What problems is the product solving and how is that benefiting you?
Very useful for gathering data and feedback about the team

    Indu S.

An easy to use survey tool

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use.
Very supportive team who helped us with our queiries.
Extensive documentation.
User friendly UI.
A lot of integration capabilities provided.
What do you dislike about the product?
More scoring options for the surveys based on different criterias would help
What problems is the product solving and how is that benefiting you?
Easy creation of surveys for clinicains who want to get answers from patients.

    Elnaz F.

easy and understandable, not complicated

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
an excellent survey platform that stands out for its user-friendly interface and diverse features, thr intuitive design makes creating surveys a breeze, and the flexibility in question types caters to various needs
What do you dislike about the product?
While SurveySparrow has many positive aspects, there are a few potential drawbacks, in terms of customization options for the survey design, which may be restrictive for those seeking a highly branded look
What problems is the product solving and how is that benefiting you?
SurveySparrow simplifies survey creation with its user-friendly interface, addressing design complexity. The conversational approach boosts engagement, and real-time analytics facilitate quick data analysis. Its multi-channel feedback collection expands survey reach, streamlining the entire process for efficient data gathering and analysis.

    Martin R.

Great!

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
The design and the ease of setting it up. We also like the data collection on the backend
What do you dislike about the product?
we have no dislikes for this. We believe everything is perfect
What problems is the product solving and how is that benefiting you?
Solving issues around customer driven data

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