SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,056 reviews
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External reviews are not included in the AWS star rating for the product.


    Consulting

Great product for employee surveys

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
I like how easy it is to navigate the system and love the emojis included with the product.
What do you dislike about the product?
I wouldn't say I like the tiers but understand the reason behind it. Also, I dislike all the phone calls received from their company. I dont like being rushed into things.
What problems is the product solving and how is that benefiting you?
Through the surveys, we understand and listen to employees' concerns so that we can take actionable steps as a company.


    Primary/Secondary Education

Annoying

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
It was a nice design and aesthetic choices
What do you dislike about the product?
They communicated to much (emailed constantly)
What problems is the product solving and how is that benefiting you?
More enabling for staff when I send out mass surveys


    Shane P.

Effortless setup

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Accessability and ease of use, follow up support
What do you dislike about the product?
Hard to say at this stage as I have jsut started using it and so far it has been an enjoyable experience
What problems is the product solving and how is that benefiting you?
Helping me poll my audience to research new products


    Miguel O.

Great product, great user experience

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
It's very easy to use and the implementation/integration in our websites it's pretty simple. It gave me a clear vision of our customer feedback and it's User Experience allowed me to have a great % of responses
What do you dislike about the product?
It could be helpful to allow delete Share results' links created previously. Sometimes you just create a link and it's possible to disable it but keeping them it's a mess and distracting
What problems is the product solving and how is that benefiting you?
We needed to understand the NPS evaluation about our customer experience in our orders' process


    Emily M.

Very Helpful for Open Houses

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
incredibly easy to navigate!! so great for open houses and it's super easy to export the info.
What do you dislike about the product?
I wish some of the text boxes didn't have such a limited character count.
What problems is the product solving and how is that benefiting you?
easy for clients to use when they're going through an open house. quick and easy.


    Food & Beverages

Great survey platform

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Customization options and tools and good design
What do you dislike about the product?
I like everything so nothing to note here
What problems is the product solving and how is that benefiting you?
Customer insights for new product dev


    Rob C.

Easy to use & just what we needed

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Creating our survey was super easy and the prompts wihtin the platform made sure we covered all bases.
What do you dislike about the product?
A few too many marketing emails during set up
What problems is the product solving and how is that benefiting you?
We wanted to learn more about our customer base - using survey sparrow suited our needs and budget over competitor products. We plan to use it again later this year to see how customer opinion has changed.


    Joana A.

So simple to use!

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
How easy it is to use because I hand it off to clients after my work is done!
What do you dislike about the product?
Some of the basic features are paid (like notifications to emails)
What problems is the product solving and how is that benefiting you?
It's the best survey builder to hand off when the project is done


    Danny R.

Survey Sparrow for those wanting to know

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
The best part of using teh surveys is that you get to find feedback.
What do you dislike about the product?
everyhting is great. I have not had any issues
What problems is the product solving and how is that benefiting you?
It lets us know waht our employees think of the company on their exit.


    Amy O.

Sales (Evita) and demo( Malavikaa) team were OUTSTANDING!

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
The investiagive process to determine which survey platform to go with was painless with SurveySparrow because they LISTENED and came to meetings well prepared with answers to our questions. The quality of the interaction with Evita and Malavikaa far surpassed our experience with survey Monkey. It's worth it to pay a little more for Sparrow because their people make the difference!
What do you dislike about the product?
I have not discovered any downside at this point. But based on what I have experienced with SurveySparrow, they would do all they can to make things right if an issue should arise in the future.
What problems is the product solving and how is that benefiting you?
detailed data collection from program participants and collecting data from students through their educators