SurveySparrow
SurveySparrowReviews from AWS customer
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Good experience using SurveySparrow
What do you like best about the product?
It's easy to navigate and understand how to use. I appreciate not having to spend so much time figuring it all out.
What do you dislike about the product?
Nothing, so far. I haven't used it a bunch, yet, but I definitely plan to.
What problems is the product solving and how is that benefiting you?
We are looking to find out why people who need our services aren't accessing them. What are the barriers they are facing and what fears/concerns they may have.
Excellent survey software
What do you like best about the product?
The ability to create multiple styles of surveys to increase completion rates.
What do you dislike about the product?
It's quite a premium product to unlock a lot of the features.
What problems is the product solving and how is that benefiting you?
We wanted to create a survey that was intuitive for the user to complete, encouraging more signups. Being able to create great looking surveys has allowed us to gather far more data than we would have with out survey software.
Great App and far better than Typeform
What do you like best about the product?
User-Friendly Interface: SurveySparrow offers a clean and intuitive interface, making it easy for users to create and manage surveys without requiring technical expertise. The platform's user-friendly design ensures a seamless experience for both survey creators and respondents.
Integrations and Automations: SurveySparrow integrates with popular third-party tools such as CRM systems, marketing automation platforms, and collaboration tools. This seamless integration allows you to automate survey processes, sync data with other systems, and streamline workflows, enhancing productivity and efficiency.
Integrations and Automations: SurveySparrow integrates with popular third-party tools such as CRM systems, marketing automation platforms, and collaboration tools. This seamless integration allows you to automate survey processes, sync data with other systems, and streamline workflows, enhancing productivity and efficiency.
What do you dislike about the product?
Nothing that I dislike. I have been usign Survey Sparrow for years now and I am 100% satisfied
What problems is the product solving and how is that benefiting you?
SurveySparrow solves problems in lead generation by addressing low response rates, survey fatigue, and enhancing the user experience. Its conversational survey format increases engagement, resulting in higher response rates and more meaningful data. The platform's user-friendly interface, customization options, and real-time analytics enable businesses to create a positive user experience, derive actionable insights, and streamline lead generation processes. Overall, SurveySparrow benefits businesses by improving survey response rates, data quality, and efficiency in lead generation efforts.
Great for any product team looking to get NPS scores and customer feedback
What do you like best about the product?
I've used a lot of different tools but I really like this one due to easy follow up with specific customers, UI to capture analytics, feedback, and integrations with apps we already use like hubspot
What do you dislike about the product?
There's a lot of features that takes getting used to such as sending automated follow up to specific NPS score customers and the UI. Love to see future iterations to sync direclty to CRM versus building a list.
What problems is the product solving and how is that benefiting you?
Abiliy to get quarterly feedback from customers and follow up with email. Love the level of customization and question types - we may start using these internally for things during retrospective and internal morale monitoring. The UI makes it easy to analyze the data/analytics we get from survey.
Nice, modern survey interface
What do you like best about the product?
The survey solution is clean and modern. It is easy to use. Onboarding was very easy, and we felt taken care of during the initial meeting to the signature period.
What do you dislike about the product?
I wish the reporting was more robust, with more capabilities and intra-survey and inter-survey comparisons.
What problems is the product solving and how is that benefiting you?
Internal employee satisfaction surveys, external CSAT and CX scores.
Solid survey builder made for complex briefs
What do you like best about the product?
A solid platform you can entrust with complex platforms, both for our own needs but also for projects developed for clients
What do you dislike about the product?
Not much, really. Waitging for a more complex FAQ AI sources to be acceptes (PDF, GSheets ao)
What problems is the product solving and how is that benefiting you?
SurveySparrow is solving several problems in the field of online surveys. Firstly, it addresses the issue of survey fatigue among respondents. Traditional surveys often result in low response rates due to their long and boring format. SurveySparrow introduces conversational surveys that are engaging, interactive, and personalized, thereby reducing respondent fatigue. This benefits users like me by increasing response rates and providing more accurate and insightful data.
Secondly, SurveySparrow offers a mobile-first approach to surveys. With the increasing use of smartphones, it is crucial for surveys to be optimized for mobile devices. SurveySparrow provides a seamless and user-friendly mobile survey experience, ensuring higher participation and better data quality. This benefit is particularly valuable in today's mobile-centric world where people are constantly on the go.
Lastly, SurveySparrow offers advanced survey features such as skip logic, branching, and automated reminders. These features enable users to create more sophisticated and targeted surveys, resulting in better insights. By streamlining the survey creation process and making it more intuitive, SurveySparrow saves users time and effort, allowing them to focus on analyzing the data and deriving valuable insights.
Overall, SurveySparrow's innovative approach to surveys helps overcome respondent fatigue, provides a mobile-friendly experience, and offers advanced features that enhance data quality. These benefits ultimately lead to higher response rates, improved data accuracy, and more meaningful insights for users like me.
Secondly, SurveySparrow offers a mobile-first approach to surveys. With the increasing use of smartphones, it is crucial for surveys to be optimized for mobile devices. SurveySparrow provides a seamless and user-friendly mobile survey experience, ensuring higher participation and better data quality. This benefit is particularly valuable in today's mobile-centric world where people are constantly on the go.
Lastly, SurveySparrow offers advanced survey features such as skip logic, branching, and automated reminders. These features enable users to create more sophisticated and targeted surveys, resulting in better insights. By streamlining the survey creation process and making it more intuitive, SurveySparrow saves users time and effort, allowing them to focus on analyzing the data and deriving valuable insights.
Overall, SurveySparrow's innovative approach to surveys helps overcome respondent fatigue, provides a mobile-friendly experience, and offers advanced features that enhance data quality. These benefits ultimately lead to higher response rates, improved data accuracy, and more meaningful insights for users like me.
Very Easy to Work With
What do you like best about the product?
The team members at SurveySparrow are very easy to work with and quite proactive about reaching out to you when you're just getting started. I really like the ability to integrate surveys and reports directly into my website.
What do you dislike about the product?
It's very customizable, but some of the features can be a little complex to use when you're just starting. I also wish some of the advanced features were available in the lower-priced packages.
What problems is the product solving and how is that benefiting you?
SurveySparrow is helping us to conduct a survey for a fundraiser that we are conducting and it has been very helpful in collecting all of the information we need in one place.
Non-marketing uses of SurveySparrow
What do you like best about the product?
The team is very responsive and always available to provide personal assistance.
What do you dislike about the product?
The platform is designed specifically for marketing research, and it has limitations when collecting data/surveys for social science research purposes.
What problems is the product solving and how is that benefiting you?
Providing services to clients in low and middle-income countries, as the similar products offered by Qualtrics and Survey Monkey cost too much.
Easiest and most cost-effective surveying solution
What do you like best about the product?
I was originally looking for a new tool to replace SurveyMonkey. We only use this tool twice a year for our NPS score and wanted to invest in a technology that has better integrations than SM. SurveySparrow covered all of our requirements an was extremely easy to set up.
What do you dislike about the product?
No complaints. We are happy with SurveySparrow and have not seen any issues with functionality.
What problems is the product solving and how is that benefiting you?
We needed an easy way to integrate our survey responses into our existing tech stack. The survey tool was easy to customize, easy to update, and easy to collect data for analysis.
Easy to use
What do you like best about the product?
It was easy to create the NPS survey. I am able to send it to customers via text, e-mail, etc.
What do you dislike about the product?
I have not had any problems or dislikes so far.
What problems is the product solving and how is that benefiting you?
It allows me to sen NPS surveys to customers. It also calculates the NPS score and provides reports for the results.
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