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SurveySparrow

SurveySparrow | 1

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External reviews

1,982 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Jamez C.

Nice and interactive survey system.

  • July 09, 2020
  • Review verified by G2

What do you like best about the product?
We are presented with a system that is extremely simple and useful for each of its tools: the SurveySparrow system, it is a survey system that specifically allows me to create different types of interactive formats so that users are pleased to be able to answer them and in this way of us to receive through SurveySparrow analysis all these answers that will help to find solutions to problems within the company.
SurveySparrow is a service to improve certain areas and offer users offers, coupons or some type of sale so we can be happy that our users are giving their opinions and feeling important to us.
What do you dislike about the product?
It operates incredibly and I have no specific problem, however if you compare the SurveySparrow system and compare the system with other survey systems we can say that the characteristics are going to be totally different at certain points the system lacks what others already They have, for example, texts, typefaces, colors, and types of different formats to form a survey. Feeling bored is for this reason that changes are necessary.
What problems is the product solving and how is that benefiting you?
Any survey system provides solutions to companies SurveySparrow has been a viable solution for us to be able to find answers to problems in specific areas within our company, and with the help of the response, our clients are free to offer their opinions To be heard by us, it is for this reason that SurveySparrow is an intermediary to offer the surveys and in turn receive them and show us their analysis according to the responses received, there are no good or negative responses since all the clients are different and it is the beauty of receiving answers.
Recommendations to others considering the product:
I definitely recommend it because it is simple just a small registration and you can immediately enter to create your own survey, they are attractive and worth your service it can improve like all software but so far it has been nice, I recommend it.

    Health, Wellness and Fitness

Easy to setup & get the feedback from peers

  • July 07, 2020
  • Review provided by G2

What do you like best about the product?
Quick chat support from the team & response to the issue raised
What do you dislike about the product?
I had faced an security related issue where the link was use for malicious activity like grabbing the password. I highlighted the issue & customer support took the site down quickly.
What problems is the product solving and how is that benefiting you?
Haven'y used majorly but look at the support & assistance I'm sure its a good tool to get the valid information via surveys.

    Market Research

Intuitive, beautiful modern solution

  • July 06, 2020
  • Review provided by G2

What do you like best about the product?
I love the question options available. I like the researcher-friendly interface - so easy to build a survey. And I love the rating scales with images (e.g. faces or star ratings)
What do you dislike about the product?
I asked for a voice note type of question...they said they would try ;)
What problems is the product solving and how is that benefiting you?
Flexible options - makes sense for a boutique agency to use.
Modern interface - easy for participants to use and interact with.
Recommendations to others considering the product:
Great free trial which they extended for me twice. Its a delight to use.

    Consumer Services

Easy to use

  • July 04, 2020
  • Review verified by G2

What do you like best about the product?
All of the different options for surveys. The chat survey is SO different
What do you dislike about the product?
nothing so far. everything is pretty good
What problems is the product solving and how is that benefiting you?
getting quality testimonials
Recommendations to others considering the product:
It's amazing and intuitive

    Zakaria B.

Efficient & friendly survey builder !

  • July 04, 2020
  • Review verified by G2

What do you like best about the product?
We are integrating surveys as a chatbot on web pages
Easy to use
Surveys design & UX
Support team
What do you dislike about the product?
When I share the survey on a web page, it takes a bit on loading!
The data collected is not well structured (columns name, closed answers coding...)
There are some questions type limitation when using chatbots instead of classic surveys
What problems is the product solving and how is that benefiting you?
We are automating surveys for customers.
We are collecting data in real-time from our website.
Chatbots are a way of garnering insights without using traditional surveys or focus groups
providing detailed information in real-time to help in analyzing, reporting, and taking the necessary action
Recommendations to others considering the product:
I highly recommend SurveySparrow to anyone who wants to power up his experience management. It incorporates many excellent features (Surveys, automation, insights...).

    Primary/Secondary Education

G2

  • July 04, 2020
  • Review provided by G2

What do you like best about the product?
Technology - Technology gives comfort to life and makes life easy and simple
What do you dislike about the product?
Politics - Politics is a dirty game not for honest and civilized people
What problems is the product solving and how is that benefiting you?
just to make fun in leisure and earn rewards
Recommendations to others considering the product:
Wonderful website for personal growth and improvement

    Subhasis B.

One of the best tool to create compelling surveys . Best alternative to Typeform

  • July 04, 2020
  • Review provided by G2

What do you like best about the product?
The full fledged free trial option helps.
What do you dislike about the product?
None as of now. The logic building part is yet rudimentary. A visual flow diagram can come in handy.
What problems is the product solving and how is that benefiting you?
Quick professional surveys without much of a learning.

    Higher Education

SurveySparrow is Amazing

  • July 03, 2020
  • Review provided by G2

What do you like best about the product?
I like that it is fully customizable and the mobile option that responds like a text is great! there is also a lot of help features with usability.
What do you dislike about the product?
Not much, every platform has cons but this survey one is just figuring things out initially but doesn't take long to adapt to where everything is. It's straightforward after a while
What problems is the product solving and how is that benefiting you?
Creating in-house surveys and getting results we can trust. Benefits are ensuring that we have good metrics that decisions can be made from. And it being mobile driven helps to collect feedback faster
Recommendations to others considering the product:
Go ahead! Its easy and very mobile friendly with a beautiful interface

    Construction

Excellent Survey Platform, direct competitor to SurveyMonkey and much more tools!

  • July 03, 2020
  • Review provided by G2

What do you like best about the product?
Very simple to use, free sign up with all use case scenarios allowed and the API is great. Also, allows for monthly rates.
Tons of extra features as opposed to SurveyMonkey
What do you dislike about the product?
Nothing at all, it works really well and does exactly what you need.
What problems is the product solving and how is that benefiting you?
Need people to fill out a survey to provide us some data.
Vote on items, easy to use and easy to work with.
Recommendations to others considering the product:
Use the online training to really get the best out of it.

    Food & Beverages

Survey Sparrow Rocks

  • July 03, 2020
  • Review provided by G2

What do you like best about the product?
ease of setup and implementation, library of templates
What do you dislike about the product?
selecting industry specific surveys are limited
What problems is the product solving and how is that benefiting you?
Customer experience, journey and performance review

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