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Simple but efficient
What do you like best about the product?
Surveys are the best when you are in the market research phase to get to know more about your customers and know the demographics. Surveysparrow has friendly, intuitive, and easy to use UX. The UI is very simple and straight forward making it easier for the users to create the survey and send it to the user. Easy integrations and their reports were crisp. Their templates were really engaging.
What do you dislike about the product?
There were a few issues at first with partial submissions and submissions that were done without the user's consent to complete the survey. It was quite difficult to understand their logic initially but once I received one or 2 responses that were not as it should be., I was able to figure out what it was.
What problems is the product solving and how is that benefiting you?
We are conducting your new user expectations survey that helped us to get to know more about them and their demographics and expectations. Online surveys and mobile surveys tend to be the most cost-effective modes of survey research
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Incredible options for creating surveys
What do you like best about the product?
The tools within the platform give power to the surveys created.
What do you dislike about the product?
In my first survey I could not add a name variable and link it to a previous answer.
What problems is the product solving and how is that benefiting you?
Automation when writing creative briefs with my clients.
The benefit I have seen is the concentration of responses on a single platform.
The benefit I have seen is the concentration of responses on a single platform.
Better than SurveyMonkey
What do you like best about the product?
The ease of use and the flow. Plus the price and they don’t require an annual plan just to use the service
What do you dislike about the product?
Requirement of quarterly plan. I often don’t need it more than a month at a time. I would prefer a monthly option or pay as you go option
What problems is the product solving and how is that benefiting you?
Ability to launch surveys for my contract work
Recommendations to others considering the product:
Def consider it. Change is good!
More than a survey tool
What do you like best about the product?
I love that SurveySparrow looks spectacular and makes me look good, with the ability to use my branding. And its conversational style is wonderful.
What do you dislike about the product?
I have been using SurveySparrow for years and have no complaints.
What problems is the product solving and how is that benefiting you?
I use SurveySparrow for more than just surveys. I use it as a client onboarding tool - for assessments and information gathering.
Very good!
What do you like best about the product?
Easy to use
Free
Attractive
Support for the customers
Free
Attractive
Support for the customers
What do you dislike about the product?
I really do not dislike anything about Survey Sparrow
What problems is the product solving and how is that benefiting you?
Problem solved: way for contacting my customers
Benefits: the like it
Benefits: the like it
User friendly platform that's easy to build and customize
What do you like best about the product?
I love the conversational style interface- very engaging for people taking the survey.
What do you dislike about the product?
I don't like that there aren't a lot of customization options for the background. Once you pick one look, that's how the whole survey will be.
What problems is the product solving and how is that benefiting you?
I'm able to very easily send out a link to engage people with the survey. One of the benefits is that people don't have to complete the survey in one sitting- they can easily come back to it.
Great options for those who more features than Google Forms
What do you like best about the product?
Creating the form is super simple and you have a plethora of different question types so you can get user input in any manner you can think of. It's also very easy to add conditional logic (the reason I initially picked them for) which is helpful if you have a more complex survey. Finally viewing the results of the survey with survey sparrow was nice because it has pretty robust features for drilling down and graphically showing how people responded. Any more detail and you should just export it and view it in a BI tool.
What do you dislike about the product?
Free trial response limit. I understand why they have it in place, so I can't blame them but it is something I wish was increased. So if you are needing to survey more then 100 people, you will need to sign up for a full account and skip the trial. Likely worth it though
What problems is the product solving and how is that benefiting you?
Surveying large groups of people to get input from others. Helped shape my product design as I could get feedback from a large group of people
Recommendations to others considering the product:
Test it out. The free trial means you have no reason not to. Just beware it is limited to 100 responses
Great customer service!
What do you like best about the product?
Sid provided excellent customer service while I was learning the program. He responded quickly and was always happy to answer my questions:)
What do you dislike about the product?
I'm not very computer savy and encountered a few challenges while trying to set up my survey logic.
What problems is the product solving and how is that benefiting you?
Survey Sparrow provides excellent customer service and was always happy to help when I needed it:)
Best survey platform!!
What do you like best about the product?
The conversational UI makes it even easier for teams to get feedback or answers to their questions. It is very easy to use and gives an interactive feel to collect data.
What do you dislike about the product?
I’ve not come across anything dislikable
What problems is the product solving and how is that benefiting you?
Survey Sparrow is the perfect survey tool for the marketing, customer service and all other teams as it provides the most straightforward interface I have come across makes lives easier.
The best surveying tool out there
What do you like best about the product?
SurveySparrow lets me create highly engaging surveys. By applying logical conditions and formatting, I've been able to design beautiful surveys.
What do you dislike about the product?
There's nothing about the platform to dislike. Whenever I've had any hiccups, they had solved it pretty quick.
What problems is the product solving and how is that benefiting you?
I conducted a post event survey when a requirement came up and to my surprise, the response rate I received was tremendous.
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