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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,021 reviews
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External reviews are not included in the AWS star rating for the product.


    Consumer Services

Easy to use

  • July 04, 2020
  • Review provided by G2

What do you like best about the product?
All of the different options for surveys. The chat survey is SO different
What do you dislike about the product?
nothing so far. everything is pretty good
What problems is the product solving and how is that benefiting you?
getting quality testimonials
Recommendations to others considering the product:
It's amazing and intuitive


    Zakaria B.

Efficient & friendly survey builder !

  • July 04, 2020
  • Review provided by G2

What do you like best about the product?
We are integrating surveys as a chatbot on web pages
Easy to use
Surveys design & UX
Support team
What do you dislike about the product?
When I share the survey on a web page, it takes a bit on loading!
The data collected is not well structured (columns name, closed answers coding...)
There are some questions type limitation when using chatbots instead of classic surveys
What problems is the product solving and how is that benefiting you?
We are automating surveys for customers.
We are collecting data in real-time from our website.
Chatbots are a way of garnering insights without using traditional surveys or focus groups
providing detailed information in real-time to help in analyzing, reporting, and taking the necessary action
Recommendations to others considering the product:
I highly recommend SurveySparrow to anyone who wants to power up his experience management. It incorporates many excellent features (Surveys, automation, insights...).


    Primary/Secondary Education

G2

  • July 04, 2020
  • Review provided by G2

What do you like best about the product?
Technology - Technology gives comfort to life and makes life easy and simple
What do you dislike about the product?
Politics - Politics is a dirty game not for honest and civilized people
What problems is the product solving and how is that benefiting you?
just to make fun in leisure and earn rewards
Recommendations to others considering the product:
Wonderful website for personal growth and improvement


    Subhasis B.

One of the best tool to create compelling surveys . Best alternative to Typeform

  • July 04, 2020
  • Review provided by G2

What do you like best about the product?
The full fledged free trial option helps.
What do you dislike about the product?
None as of now. The logic building part is yet rudimentary. A visual flow diagram can come in handy.
What problems is the product solving and how is that benefiting you?
Quick professional surveys without much of a learning.


    Higher Education

SurveySparrow is Amazing

  • July 03, 2020
  • Review provided by G2

What do you like best about the product?
I like that it is fully customizable and the mobile option that responds like a text is great! there is also a lot of help features with usability.
What do you dislike about the product?
Not much, every platform has cons but this survey one is just figuring things out initially but doesn't take long to adapt to where everything is. It's straightforward after a while
What problems is the product solving and how is that benefiting you?
Creating in-house surveys and getting results we can trust. Benefits are ensuring that we have good metrics that decisions can be made from. And it being mobile driven helps to collect feedback faster
Recommendations to others considering the product:
Go ahead! Its easy and very mobile friendly with a beautiful interface


    Construction

Excellent Survey Platform, direct competitor to SurveyMonkey and much more tools!

  • July 03, 2020
  • Review provided by G2

What do you like best about the product?
Very simple to use, free sign up with all use case scenarios allowed and the API is great. Also, allows for monthly rates.
Tons of extra features as opposed to SurveyMonkey
What do you dislike about the product?
Nothing at all, it works really well and does exactly what you need.
What problems is the product solving and how is that benefiting you?
Need people to fill out a survey to provide us some data.
Vote on items, easy to use and easy to work with.
Recommendations to others considering the product:
Use the online training to really get the best out of it.


    Food & Beverages

Survey Sparrow Rocks

  • July 03, 2020
  • Review provided by G2

What do you like best about the product?
ease of setup and implementation, library of templates
What do you dislike about the product?
selecting industry specific surveys are limited
What problems is the product solving and how is that benefiting you?
Customer experience, journey and performance review


    Karthic V.

Simple but efficient

  • July 03, 2020
  • Review provided by G2

What do you like best about the product?
Surveys are the best when you are in the market research phase to get to know more about your customers and know the demographics. Surveysparrow has friendly, intuitive, and easy to use UX. The UI is very simple and straight forward making it easier for the users to create the survey and send it to the user. Easy integrations and their reports were crisp. Their templates were really engaging.
What do you dislike about the product?
There were a few issues at first with partial submissions and submissions that were done without the user's consent to complete the survey. It was quite difficult to understand their logic initially but once I received one or 2 responses that were not as it should be., I was able to figure out what it was.
What problems is the product solving and how is that benefiting you?
We are conducting your new user expectations survey that helped us to get to know more about them and their demographics and expectations. Online surveys and mobile surveys tend to be the most cost-effective modes of survey research


    Carlos M.

Incredible options for creating surveys

  • July 03, 2020
  • Review provided by G2

What do you like best about the product?
The tools within the platform give power to the surveys created.
What do you dislike about the product?
In my first survey I could not add a name variable and link it to a previous answer.
What problems is the product solving and how is that benefiting you?
Automation when writing creative briefs with my clients.
The benefit I have seen is the concentration of responses on a single platform.


    Government Administration

Better than SurveyMonkey

  • July 03, 2020
  • Review provided by G2

What do you like best about the product?
The ease of use and the flow. Plus the price and they don’t require an annual plan just to use the service
What do you dislike about the product?
Requirement of quarterly plan. I often don’t need it more than a month at a time. I would prefer a monthly option or pay as you go option
What problems is the product solving and how is that benefiting you?
Ability to launch surveys for my contract work
Recommendations to others considering the product:
Def consider it. Change is good!