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SurveySparrow

SurveySparrow | 1

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External reviews

1,982 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    E-Learning

SurveySparrow - Your one-stop Survey tool.

  • February 20, 2020
  • Review provided by G2

What do you like best about the product?
SurveySparrow is amazing. When I bought it, I didnt know how much I'd find it useful. It does what I bought it for and has only improved. Nothing in the core functionality is broken. It gets the job done and has a nice minimal layout. SurveySparrow is regularly updated with requested features and bug fixes. The team is always working on it while engaging with users to know what we want.
What do you dislike about the product?
I hope the mobile app gets better. Don't get me wrong, I'm glad there is an app, but I think they can make it better like do entire reviews on it regardless of plans.
What problems is the product solving and how is that benefiting you?
Customer and user feedback for several clients of different types. The system is great enough that it is very intuitive and needs minimal explanation, regardless of industry or background.


    Michael R.

A quick and simple program to make surveys for all circumstances.

  • February 19, 2020
  • Review verified by G2

What do you like best about the product?
I like the ability to make a whole survey ready to go from one of the ready made templates. This can save a lot of time if the template survey is quite close to the type of information you are trying to glean. You can then just make slight changes and its done.
The software made it very simple to setup and share my surveys and then collate all the responses and share with colleagues or outside sources
What do you dislike about the product?
I would have liked to see a few more templates aimed at the UK and for smaller businesses who dont need the level of detail in some of the templates. I would have liked to see a few more templates aimed at my particular industry or a marketplace where you could download from other users.
What problems is the product solving and how is that benefiting you?
We were using to collect feedback on our support services and also for some new websites we are working on to make sure they fit the brief.
Recommendations to others considering the product:
Give the free trial a good run through and then ask for an extension if required.


    Information Technology and Services

Make your feeback more engaging

  • February 19, 2020
  • Review provided by G2

What do you like best about the product?
The way they have designed survey. Giving you an insight and a whole picture about your customer along with this give you an option to share your response online n get a proper insight and more audience . You can get reports you can custom design your surveys
What do you dislike about the product?
Nothing as such till now that’s why will recommend
What problems is the product solving and how is that benefiting you?
Able to get proper insight and analyze. What I was lacking
Recommendations to others considering the product:
Yes please try your hands on it and get more engagement


    Oghenekaro K.

SurveySparrow helps me Get the Best Result from My Survey

  • February 17, 2020
  • Review verified by G2

What do you like best about the product?
I love the conversational interface that enables my customers to relate positively with my survey, SurveySparrow is a Survey Tool That Actually Relates with Survey Participants.
What do you dislike about the product?
Since I started using SurveySparrow, I have never had any regret, since it has been very helpful to my business.
What problems is the product solving and how is that benefiting you?
With SurveySparrow I get to know how my business is doing in relation to how my customers feel, as SurveySparrow enables me to know what my customers think about my business and what changes they want me to adopt.


    Consumer Electronics

Good feature set

  • February 17, 2020
  • Review provided by G2

What do you like best about the product?
Like the live time visualization of the survey results.
What do you dislike about the product?
Will need to explore more to determine if something is off.
What problems is the product solving and how is that benefiting you?
1) Ensuring survey results can be seen real time.
2) Making it easy to conduct A/B testing on surveys without bogging down development resources.


    Lauren B.

Easy and beautiful Survey Creator.

  • February 17, 2020
  • Review verified by G2

What do you like best about the product?
I like how you are able to customize so many things! We are a design firm and really needed something beautiful that we could use for our clients. I was also able to integrate it with so many other softwares I use!
What do you dislike about the product?
I am still trying to figure out the best way to use the "free" profile instead of upgrading since we will not be using the survey very often.
What problems is the product solving and how is that benefiting you?
We are closing the gap on our client testimonial system! SurveySparrow is making it easy for us to collect responses from our most valuable clients.


    Brajesh Kumar S.

Very Nice one

  • February 16, 2020
  • Review provided by G2

What do you like best about the product?
Very best way to get the best conversation in just few steps
What do you dislike about the product?
Should be more functionality that will be best indeed for sure.
What problems is the product solving and how is that benefiting you?
Analysis of user data and main other things with the user input


    Abhishek M.

Perfect for those quick research projects

  • February 16, 2020
  • Review provided by G2

What do you like best about the product?
Ability to quickly create surveys
Fantastic support
New survey types
What do you dislike about the product?
Sometimes it does not work properly on Firefox.
What problems is the product solving and how is that benefiting you?
Researching and collecting opinion on customers usage.


    Marketing and Advertising

Worked excellently for my onboarding process and the support is impecable

  • February 15, 2020
  • Review verified by G2

What do you like best about the product?
Smooth, easy transitions, the design could be improved but functionality is 100% amazing.
What do you dislike about the product?
The UI could improve a little but the founders assured me that they are working on that. :)
What problems is the product solving and how is that benefiting you?
I have an application process for an online course.


    Higher Education

Great price-quality

  • February 15, 2020
  • Review verified by G2

What do you like best about the product?
It has most of our needed functionalities and, if they have not, they make their best to launch it.
What do you dislike about the product?
They have a lack of some functionalities critical for us. It's quite annoying to have all responses without name or email if you don't download as csv.
On the other hand, they don't have a direct integration with Salesforce, which would help us a lot.
What problems is the product solving and how is that benefiting you?
It allows us to improve our relationship with our customers. We are using SurveySparrow to manage our pre-sales activities, our qualification process and, eventually, our post-sales journey.
Recommendations to others considering the product:
Take a look in which functionalities you need. If SurveySparrow has all of them, go for it.