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SurveySparrow

SurveySparrow | 1

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External reviews

1,982 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rajeev B.

Recommended software for all your survey needs

  • February 15, 2020
  • Review provided by G2

What do you like best about the product?
Armed with Classic Survey, Chat Survey, NPS Survey, and Offline Survey, you are with a host of options to choose from as per your needs. You get a domain url of your choice with .surveysparrow.com. This makes it easy to manage communication with your team members as well as clients and customers. When faced with any issue, there is a customer support that will try to address the problem. Within few minutes, you have a survey campaign ready that you can integrate with your website, share on social media, email. You can make survey a part of your email marketing. Starting from free plan,more functionalities are added with Basic, Premium, Business, and Enterprise.

The customer support over the chat is amazing. I was facing a problem since the form was not responsive on my WordPress site. Hina solved the problem within 10 minutes.
What do you dislike about the product?
There is always a room for improvement and better responsiveness with all devices can be still achieved by default. This is despite the fact that in case you do face problem, just get in touch over the chat/email/chat, and I am sure the issue will be sorted regarding responsiveness.
What problems is the product solving and how is that benefiting you?
To gauge the sentiment of the stakeholders before launching a new product.


    Renu T.

convert your boring feedback into engaging conversations

  • February 15, 2020
  • Review provided by G2

What do you like best about the product?
the way they have designed the survey pattern and let us customize in our own way. Along with that it gives us an option to analyse the result and extract the data and share it on social media so its a one step solution for all your needs and getting genuine and more authenticity to your questions.
What do you dislike about the product?
theres nothing at the moment that i disliked. so try it and you gonna like it.
What problems is the product solving and how is that benefiting you?
i am able to get a proper insight to the feedback and i can make it more engaging unlike other platforms.
Recommendations to others considering the product:
please use it it will help you to get a proper insight and know your customers more.


    Marketing and Advertising

Excellent interface and customizability!

  • February 15, 2020
  • Review provided by G2

What do you like best about the product?
I love the conversational, informal tone of the questions. They're super quick and easy to fill out.
What do you dislike about the product?
I wish we could have the choice of more interactive question formats.
What problems is the product solving and how is that benefiting you?
I've used them in a previous role to carry out employee surveys in an easy, friendly way that aren't the typical HR questionnaires.
Recommendations to others considering the product:
Go for it! Just go for it!


    Marketing and Advertising

Great way to connect with customers

  • February 15, 2020
  • Review verified by G2

What do you like best about the product?
The interface makes it easy for customers to interact and share what they want to share.
What do you dislike about the product?
The themes for the conversations could use more layouts.
What problems is the product solving and how is that benefiting you?
We use this for everything related to connecting with customers. If we need to ask them a question, this is what we use. If we need to share latest news, this is what we use. It's a useful tool.
Recommendations to others considering the product:
Make sure it integrates with your pipeline.


    Reynaldo R.

Great Tool to Capture Surveys

  • February 15, 2020
  • Review provided by G2

What do you like best about the product?
The customer support is truly one of the best.
What do you dislike about the product?
I would say they can do better when it comes to pricing the service.
What problems is the product solving and how is that benefiting you?
The tool is great to get customer insights which can be used to improve products and services. We live in times where the customer should be at the center of every decision to keep a company alive.


    Christopher R.

my personal review

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
What i personal like about this company is there service, this company offers a very great product for those who are aware of the massive growth opportunities that survey's like this company offers is vital to any individual who owns a business. survey sparrow is a leading brand in this fast paced and highly recommend growing industry. I work within the E-sports industry, and i have personally advertised this companies product to my fans, i know that this type of service in desperately needed with esport since there's a lot of people who have trouble finding information about their brands or organizations and i have recommended that any gaming or non gaming organization that is looking for a cutting edge software that could help boost your company's sales, growth, advertising, and most importantly your ability to find who supports your brand.
What do you dislike about the product?
i don't dislike anything about this companies product i actually think there product is a very under-rated service that a lot over look i personally think that this company has a very unique and useful service.
What problems is the product solving and how is that benefiting you?
ever since I started working with survey sparrow, i have found it to be very useful and a unique product they offer you basically everything that you would need to build a successful business and the opportunity to make sure that your business can out match your competitors and build your brand to new heights.


    Entertainment

Good costumer service and great tool

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
I love the different options they have to send surveys, chat survey.
What do you dislike about the product?
That they don't have costumer service during the weekends.
What problems is the product solving and how is that benefiting you?
I have not used the tool long enough to answer this question


    Computer Software

Great suvery tool. Easy to understand and to use.

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
The possibility to create beautiful and easy surveys within a few clicks. Even the tracking feature is a big plus.
What do you dislike about the product?
Nothing really. Better UI and easier to use than SurveyMonkey
What problems is the product solving and how is that benefiting you?
For survey within my company and for our external partners. Benefits: quick response


    Medical Devices

Survey Sparrow review

  • February 14, 2020
  • Review verified by G2

What do you like best about the product?
The trial period gave us the opportunity to explore and find our way.
What do you dislike about the product?
The type of questions should not be limited by pay grade. There are lots of services that are already charged for for those grades
What problems is the product solving and how is that benefiting you?
We have reached to many of our target audience in an easy, smooth and painless way.


    Alok S.

Modern solution for surveys

  • February 14, 2020
  • Review verified by G2

What do you like best about the product?
Sleek design and responsive interface and user friendly forms. These essentially make up a survey more fillable and enjoyable to fill.
What do you dislike about the product?
Does Not work without Javascript enabled. There are people who live on mobile data and such people don't prefer sites with JS.
What problems is the product solving and how is that benefiting you?
Surveys are now easier to create, fun to fill and response are well received.