SurveySparrow
SurveySparrowReviews from AWS customer
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Craig Landsberg
What do you like best about the product?
Functionality and look is great. and ease of use very good
What do you dislike about the product?
Certain extra features missing such as ability to save an e-mail template for sharing the survey
What problems is the product solving and how is that benefiting you?
I am doing a market survey among my target market to get scoring to standardised questions
Recommendations to others considering the product:
I find it a easy-to-use but robust system that gives more than enough functionality for a professional-looking on-line survey
One stop solution for Customer experience software
What do you like best about the product?
SurveySparrow has an amazing UI and allows you to set up your customer experience journey in a very intuitive manner. Understanding the customer experience using a conversational UI is a gamechanger.
What do you dislike about the product?
Absolutely nothing so far. The vision and roadmap of SurveySparrow are mind-boggling and customer-centric. Definitely a step ahead than their competitors
What problems is the product solving and how is that benefiting you?
Customer experience - CSAT & NPS. Mapping the entire CX is key to delivering better results. And the buck does not stop there. You can segment your user's for more actionable outputs and deliver exceptional service.
Recommendations to others considering the product:
Definitely worth it and a step in the right direction.
Easy to use, great support, flexible pricing options.
What do you like best about the product?
Easy to setup a form based or conversational survey. Its easy to get chat or phone support. Nice reporting capabilities.
What do you dislike about the product?
It would be nice to have integrations into reward systems so we can automate the incentive fulfillment process for those that complete the survey.
What problems is the product solving and how is that benefiting you?
Makes it easy to obtain product feedback and collect market research.
Recommendations to others considering the product:
Build integrations with reward and incentive systems.
Amazing On-boarding & Customer Support!
What do you like best about the product?
Very friendly sales onboarding process and quality customer support, thanks to Shihab, Evita & Hanan. I've been using other forms and I will be migrating all my forms to SurveySparrow! This is also my 1st review on G2 and that would explain how quality their customer support is.
What do you dislike about the product?
Some of the UI UX can be better. I believe that the team is working on it, and we will keep providing our feedback.
What problems is the product solving and how is that benefiting you?
I was comparing many software and looking for a white-labeling feature. SurveySparrow gave us the solution we are looking for - Able to present the form professionally in front of our corporate clients.
Recommendations to others considering the product:
If you are looking for value, SurveySparrow is a must to try.
Good product with helpful support team
What do you like best about the product?
Constant innovations done by the tech team .
What do you dislike about the product?
Nothing to dislike here.All in all everything is good.
What problems is the product solving and how is that benefiting you?
Customer survey
Advanced, intuitive tool with amazing customer service
What do you like best about the product?
The tool has advanced question types and features (ranking, piping feature) with an intuitive UX.
The chat function with the account management team is extremely helpful, fast and productive. They even fixed a bug that I reported in no time.
The end user can navigate the survey easily using only the keyboard.
The chat function with the account management team is extremely helpful, fast and productive. They even fixed a bug that I reported in no time.
The end user can navigate the survey easily using only the keyboard.
What do you dislike about the product?
Currently one can only display one question per page. It makes most surveys look neat and easy, however for some use cases it is not suitable.
What problems is the product solving and how is that benefiting you?
We created a really nice looking survey that people enjoy filling in. This is especially important in a field that usually has really unpleasant survey experiences. This way we got more people to reply.
It is quite useful and effective to develop new strategies.
What do you like best about the product?
It is very effective to carry out adequate strategies to carry out marketing in a correct way, evaluating and conducting market studies in an appropriate way, I love that it helps you to evaluate and analyze internal processes that are carried out in an effective way. in the work team.
What do you dislike about the product?
His learning curve for me was a bit confusing to understand and manage, but I consider that it depends on each person, it is the only complexity that I have had using this tool.
What problems is the product solving and how is that benefiting you?
It is a very dynamic tool to manage, when you already have enough knowledge to handle it in an adequate way, thus allowing you to improve the strategies developed through the contributions obtained thanks to this tool.
When professionality and kindess meet in a business: Survey Sparrow
What do you like best about the product?
This company is highly professional, quick in responding to doubts or any answer, and they really care about customer. The human side is like the basis for their business. Moreover, the quality of the survey one can realize is very high. I am not used to make surveys, but if I should do it again in the future, I would be with them again 100%.
What do you dislike about the product?
Honestly? Nothing. All great. No negative sides to mention :)
What problems is the product solving and how is that benefiting you?
I am doing a quick research that will help my sector and colleagues to forecast the future of our jobs, especially now that the world is living and "evolving" due to Covid-19 emergency. The survey with SurveySparrow are dynamic, functional and versatile.
Recommendations to others considering the product:
Do it and enjoy.
It’s more than just a survey.
What do you like best about the product?
most surveys feel cold, the way this exists as a chat changes everything. while 100% is never possible, this has definitely helped with survey completion and review completion.
What do you dislike about the product?
The only thing I don't like is that my current website provider doesn't make it easy for me to put third-party code so I have to work around it. That's not their problem that's mine.
What problems is the product solving and how is that benefiting you?
I needed some feedback and responses that were natural and non-intrusive.. This is helped.
SurveySparrow best survey platform for small and large business
What do you like best about the product?
During these the market research has been grow up a 90% so taking survey online is one of the best way that people use to make money online and Survey Sparrow allow any kind of business to set setup surveys for you business this platform is all in one all you need will be on SurveySparrow it has great way to create thoses polls.
SurveySparrow is one of the best way to setup survey on website it work for nay niche and it hay its own management system.
SurveySparrow is one of the best way to setup survey on website it work for nay niche and it hay its own management system.
What do you dislike about the product?
Honestly surveysparrow is an all in one platform it can help your company give it a try and you will see result by your own.
What problems is the product solving and how is that benefiting you?
Actually there is no problem with survetsporrow platform no customer complaint, and what you will find its a lot of great benefit that will take your bunisess to other level.
Recommendations to others considering the product:
Do not forget to get started with surveysparrow i guarantee you, your business will take another lever you will find what you are looking for there is no other place than here SurveySparrow
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