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Perfect when you have to manage a large base of clients
What do you like best about the product?
The thing I like most about SurveySparrow is that I can import my contacts and segment them based on they job position, etc. It permits to create personalized surveys.
What do you dislike about the product?
It's a little bit costly, so if you are a pre-revenue startup you struggle to be able to use it. It would be helpful if they had some programs or incentives for small businesses or startups.
What problems is the product solving and how is that benefiting you?
It helps me to get feedback from my clients about the solution I sell, analyse the data collected and it's fast and easy to build survey forms. Very intuitive, really hepful, I'd say.
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Simple to build with, good data tools
What do you like best about the product?
The survey builder tool is powerful. The logic flows allow for complex surveys to be easily put together.
What do you dislike about the product?
The downside to survey sparrow is mostly around the customer facing UI. I find it a little clunky.
What problems is the product solving and how is that benefiting you?
Saves us building these surveys and forms in code.
Simple to Use and Has Decent Logic Features
What do you like best about the product?
We primarily use it to collect feedback when guests are leaving their hotel. We're pretty new to SurveySparrow but are already starting to expand its scope to make some of our other data collection processes easier. Aside from feedback surveys, we host our polls, event registrations, issue reporting, and a couple other things on SurveySparrow.
What do you dislike about the product?
It would be awesome if it had better sign features as we collect a lot of signs as well but have to resort to other software to get them when we could be doing it through the same platform
What problems is the product solving and how is that benefiting you?
Collecting feedback from hundreds of hotel guests each month was a nightmare, especially during the summer season. But we've been able to automate the process through SurveySparrow which has literally saved us hundreds of hours. We utilize its reporting features as well which makes it very easy for us to have the survey data ready to be presented
Well designed!
What do you like best about the product?
I'm a new user for Survey Sparrow and it's a really great survey tool! The user experience is amazing - the platform is super easy to use and has a really intuitive interface.
One thing that really stood out to me was the conversational interface. It feels like you're having a chat with the respondents, which makes it more engaging and helps to get more thoughtful feedback.
The customization options are also really great - there are so many themes, templates and customization options to choose from, so you can easily create surveys that match your brand and audience.
One thing that really stood out to me was the conversational interface. It feels like you're having a chat with the respondents, which makes it more engaging and helps to get more thoughtful feedback.
The customization options are also really great - there are so many themes, templates and customization options to choose from, so you can easily create surveys that match your brand and audience.
What do you dislike about the product?
The pricing structure may be prohibitive for some, and I would like to see greater support included for non-profits, especially discounts.
What problems is the product solving and how is that benefiting you?
Survey sparrow allows me to easily create engaging surveys, and collect data easily.
Friendly interface, our customers love the way our surveys look
What do you like best about the product?
It's easy to set up a survey, and it's easy to make it look fun to fill out
What do you dislike about the product?
it takes time for the support to get back to you....
What problems is the product solving and how is that benefiting you?
surveysparrow gives us a simple tool to see what the public feels about our services, what is needed to respond better to their needs and allows us to analyze the data by muli catagories which allow us to get a more specific analysis and focus our efforts more efficiently.
Survey Sparrow for educational institutions!
What do you like best about the product?
we can have direct contact with what our students and academic community think
What do you dislike about the product?
Currently we would like to have a larger discount for educational institutions.
What problems is the product solving and how is that benefiting you?
We have a unics app to carry out surveys, quizzes, collect comments from our educational community.
Great for Adaptive Survey
What do you like best about the product?
Adaptive Survey capabilities are great on Survey Sparrow.
What do you dislike about the product?
Customer Support is a little slow. I tried reaching out with few questions to the team and their response was very delayed. Like 4 weeks delayed.
What problems is the product solving and how is that benefiting you?
Data Collection for defining personas.
It was bang 10/10, in terms of the requirement fulfillment.
What do you like best about the product?
Survey branching Logic was immaculate. Loved the UI from the perspective of obtaining responses.
What do you dislike about the product?
I was a little skeptical about the confidentiality of the data collected from respondents.
What problems is the product solving and how is that benefiting you?
Needed a survey mechanism wherein elaborated branching can be carried out. SS passed the testing phase wherein we wish to carry out an extensive survey for over 10k respondents.
Great and flexible research tool with good UX
What do you like best about the product?
I really appreciate the easy customisability of survey question and the amount of flexibility we have. Preview mode is really amazing and speeds up the process of reviewing your work.
Survey Sparrow gives researchers the ability to create very bespoke surveys in an intuitive way using simple logic and overall good UX!
Survey Sparrow gives researchers the ability to create very bespoke surveys in an intuitive way using simple logic and overall good UX!
What do you dislike about the product?
The folder structure is unintuitive and it's not always clear how to move surveys from one to the other
I wish there was version history as I deleted questions by accident before.
I wish there was version history as I deleted questions by accident before.
What problems is the product solving and how is that benefiting you?
It's an easy tool to create custom surveys which is the best part about it. It has a large set of question types that are super easy to use which gives us the flexibility we generally need.
Easy to use in multiple programs
What do you like best about the product?
That I can use it in multiple programs. This answers to many of our needs regarding questionnaires and surveys.
What do you dislike about the product?
I did not yet encounter a downside, nor in the web version and the MS Teams add-on.
What problems is the product solving and how is that benefiting you?
I usually create NPS surveys to gain insights into why potential customers leave the customer journey after our sales team presented a demo.
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