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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,021 reviews
from

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

User-friendly survey

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
It's very user-friendly. Can be used anywhere. It's UI is very good
What do you dislike about the product?
Nothing. All are good. There is no dislike
What problems is the product solving and how is that benefiting you?
Market survey. Consumer behavior analysis
Recommendations to others considering the product:
No


    Laura L.

I would definitely recommend

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
- Ability to put the first question in the actual email
- How easy it is to use
- How easy it is to update the survey
- The different options of questions you can include
What do you dislike about the product?
I dislike that I do not use it as much. Also, I would recommend the data be presented per "survey submitted". I know this isn't always needed. Perhaps an option for that could be cool.
What problems is the product solving and how is that benefiting you?
Using SurveySparrow has allowed us to increase survey response, improve our customer satisfaction and


    E-Learning

Offline Surveys Worked

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
Offline features worked well... was able to take our survey into a trade hall where wifi was not available.
What do you dislike about the product?
Nothing big... it worked and was easy to set up.
What problems is the product solving and how is that benefiting you?
We needed to use a survey to take signups for an email list in a trade hall with no internet... surveysparrow worked.


    Events Services

SurveySparrow is great

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
I liked that I could choose which questions to display to a respondent depending on what their previous answer was. E.g if they answered 'yes' the next question could be different to if they'd answered 'no'.
What do you dislike about the product?
I did not dislike anything. Everything I needed was available.
What problems is the product solving and how is that benefiting you?
With SurveySparrow I am able to validate theories and gather useful data.
Recommendations to others considering the product:
SurveySparrow is easy to use and the support team is always ready to help if you have any questions.


    Valetta T.

The Survey Tool is awesome

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
I love the tool's ease and the many different options Sparrow makes available; the Customer Service is outstanding! Love Allwyn!!
What do you dislike about the product?
No comment I'm really enjoying the tool.
What problems is the product solving and how is that benefiting you?
We are so pleased with the tool and are looking forward to improving business practices and the customer experience


    E-Learning

Good, but a few frustrations.

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
It was easy to use and fairly intuitive.
What do you dislike about the product?
If you had too many multiple choice answers to select from not all were visible to the user and there was no way to scroll to see everything.
What problems is the product solving and how is that benefiting you?
I tried to use Survey Sparrow to do market research. I ended up using a competitor though.


    Hannah C.

User friendly and great free features!

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
I love using survey sparrow for work-related surveys. It is very user friendly and easy to send out, and there are lots of options and offerings for the free version.
What do you dislike about the product?
I wish there was an option to export results into a spreadsheet for free!
What problems is the product solving and how is that benefiting you?
No problems; benefits are free options and user-friendly!


    Market Research

Give your customers a better experience

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
I like that you can actually have a conversation with your customers without having a conversation with your customers. Best online survey software around.
What do you dislike about the product?
That I never heard of it before now. Really a great product.
What problems is the product solving and how is that benefiting you?
Feedback and data collection simplified.
Recommendations to others considering the product:
Try it. You won't be sorry.


    Steve W.

Solid software for easy reviews

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
so simple to set up and push out. We use it via sms and mobile
What do you dislike about the product?
Nothing springs to mind, its fairly simple so thats what we like about it
What problems is the product solving and how is that benefiting you?
Easy feedback from people in bulk.


    Elliot D.

Excellent platform that is cheaper than survey monkey

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
the price and layout. it encourages people to fill out the survey
What do you dislike about the product?
paying for it all up front rather than monthly
What problems is the product solving and how is that benefiting you?
getting customer feedback