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SurveySparrow Review
What do you like best about the product?
There are few services that provide automatic recurring daily surveys, that do not require custom integration. This feature is a major benefit to us, and was the primary reason for choosing SurveySparrow above other companies. Secondary reasons include: easy data export in csv formatting, intuitive design, easy to create and administer surveys, aesthetically pleasing format (particularly the "chat-style" format), reasonable cost, friendly and attentive customer service that is open to feedback and implementing new ideas, which is crucial for improving our data collection.
What do you dislike about the product?
In the past, the organization and layout of the main interface was confusing at times - the current interface is more intuitive.
What problems is the product solving and how is that benefiting you?
There were issues with the timing of the surveys (some being sent twice or at the wrong time) and Shree was able to intervene quickly and effectively to correct the issues. Given that timing and accuracy are crucial for our research, this was a significant benefit provided by the company.
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Great tool to work with
What do you like best about the product?
It has a very user-friendly interface, It makes my work really easy and quick.
I do not need to scratch my head to create logic and set up a workflow.
I do not need to scratch my head to create logic and set up a workflow.
What do you dislike about the product?
I could work with more question types that look pretty. Right now it of course meets your needs but fancy stuff could be added.
What problems is the product solving and how is that benefiting you?
We use Survey Sparrow for internal and external reviews. We are a SaaS product and being customer-centric, feedback plays a very imp role.
Customer satisfaction to an employee satisfaction, we track all of it with SS
Customer satisfaction to an employee satisfaction, we track all of it with SS
Best online survey tool, by far.
What do you like best about the product?
Creating engaging surveys is dead simple, and the engagement level for takers is higher than any other tool I've used.
What do you dislike about the product?
As with all great tools, it is expensive for small organizations.
What problems is the product solving and how is that benefiting you?
Helping understand our users and community members.
Revolutionize the survey experience for your business!
What do you like best about the product?
Love the chatbot like survey experience through SurveySparrow, a much creative approach to collect data via. interactive surveys from your client base. Well designed UI, easy to setup and use, overall an efficient tool. If you are done with boring survey tools like Google forms I would certainly recommend switching to SurveySparrow, a great tool that is also not heavy on your pocket - it is a definite win-win!
What do you dislike about the product?
Not a deal breaker but could have more customisation options.
What problems is the product solving and how is that benefiting you?
I use SurveySparrow to take CSAT, NPS and Post event feedback surveys from my clients. The benefits as mentioned are the ease of use and setting up surveys are as less consuming as it can be while helping maintain a repository of valuable data from our clients.
Surveys made fun and EASY
What do you like best about the product?
The layout of the surveys in Survey Sparrow is super intuitive. I love the options available and how engaging the surveys are for the end-users. We have significant engagement with Survey Sparrow over other survey tools.
What do you dislike about the product?
The reporting is good but it's a little challenging to parse the data sometimes. I was getting the pdf but it doesn't give me the information I really need so I download the .csv now and parse that instead.
What problems is the product solving and how is that benefiting you?
Higher level of feedback which is necessary for our team to improve their courses.
Recommendations to others considering the product:
Look no further - this is the best survey platform available.
"Survey Sparrow, an easy-to-use and innovative tool"
What do you like best about the product?
-Easy to use
-funny
-interactive
- Well done interface design
-and an accidental price
-funny
-interactive
- Well done interface design
-and an accidental price
What do you dislike about the product?
So far I have not had problems, moreover, I find it perfect
What problems is the product solving and how is that benefiting you?
I have been able to create surveys for everything, both for employees and for clients, so we have been able to understand the mistakes we have and what we have done well
Recommendations to others considering the product:
If your company or your own business works with surveys, SurveySparrow is the best option, they are simple, clean, easy to understand and your free trial time will help you use it professionally
Nutritionist.
What do you like best about the product?
With surveysparrow,you can craft professional-looking survey effortlessly and have avery high 40% completion rate.
As a customer,pulse survey application,surveysparrow allows you to engage customers and discover the flaws of your products and services and collects feedback from your clients on how you can further improve their quality.
As a customer,pulse survey application,surveysparrow allows you to engage customers and discover the flaws of your products and services and collects feedback from your clients on how you can further improve their quality.
What do you dislike about the product?
Respondents may not feel encouraged to provide accurate honest answers.
Respondent may not feel comfortable providing answers that present themselves in unfavourable manner.
Respondent may not feel comfortable providing answers that present themselves in unfavourable manner.
What problems is the product solving and how is that benefiting you?
Data collection.
Display logic to set conditions.
Surveysparrow permits billing and refunding.
Display logic to set conditions.
Surveysparrow permits billing and refunding.
Recommendations to others considering the product:
Recommend others to use it as it enable users to create and share high engaging mobile first survey that offer a chat like experience.
The best software that makes your survey feel more of a live conversion.
What do you like best about the product?
This software is easy to use and navigate. Creating unique, mobile-friendly, and conversational surveys using the software is a breeze. This software has a format makes the survey self-explanatory for respondents and helps attract more responses from them.
What do you dislike about the product?
Chat theme is not supporting multiple raws, if one writes a longer answer to a question, only the portion captured by the theme will be visible. But I still love other features.
What problems is the product solving and how is that benefiting you?
This software has enabled us acquiring feedback and other information from our respondents in an easy way. It has saved us a lot of time as it's having minimal design options and our relationship with the users and client is increased as we are able to gain a full participation from them.
Recommendations to others considering the product:
I give SurveySparrow a top rated review! It is my go to tool for sending out surveys to my clients. It's easy to use and it will always get your job done therefore I highly recommend it to any firm that would wish to conduct a survey.
Promising survey software with interesting approach to collecting data.
What do you like best about the product?
This software is quite easy to use, it creates beautiful surveys and keeps every feedback in order for easy access. That chat box is very interactive and just almost like a conversation. The support team is very active and they give service so quickly.
What do you dislike about the product?
The chat theme doesn't support multiple rows. If a person writes a longer answer to a question, only the part which fills the row is visible to him.But other features are still doing great.
What problems is the product solving and how is that benefiting you?
This software has enabled us acquire feedback and other information from customers very easily, clean and fashioned way. It has also saved us time and money because it is beautiful out of the box with minimal design options and we can create easy surveys on phone.
Recommendations to others considering the product:
This software offers a conversational interface for collecting survey data is a more engaging format. This looks more lively and it keeps them more of active as you collect you data. I would like to recommend this software. It is very good.
Interactive and mobile friendly survey tool.
What do you like best about the product?
Survey sparrow has the best user interface that is very easy to use for both the user and the respond including those who are learning it for the first time. Better data information is acquired using this system.
What do you dislike about the product?
Sometimes when using this software, the fonts are a little bit light, or the background is a little too light for the fonts in certain templates. But I love it because of it's good features.
What problems is the product solving and how is that benefiting you?
Conducting surveys with this system is very easy, it has enabled us to save a lot of time and money. Our relationship with the users and client is increased therefore making it easy for us to conduct a survey. It has also helped us connect with our audience and understand their needs and desires right away.
Recommendations to others considering the product:
Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options. It gives better participation of the audience and therefore I highly recommended for this field. It does very well.
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