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SurveySparrow

SurveySparrow

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External reviews

2,021 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Revolutionize the survey experience for your business!

  • August 31, 2019
  • Review provided by G2

What do you like best about the product?
Love the chatbot like survey experience through SurveySparrow, a much creative approach to collect data via. interactive surveys from your client base. Well designed UI, easy to setup and use, overall an efficient tool. If you are done with boring survey tools like Google forms I would certainly recommend switching to SurveySparrow, a great tool that is also not heavy on your pocket - it is a definite win-win!
What do you dislike about the product?
Not a deal breaker but could have more customisation options.
What problems is the product solving and how is that benefiting you?
I use SurveySparrow to take CSAT, NPS and Post event feedback surveys from my clients. The benefits as mentioned are the ease of use and setting up surveys are as less consuming as it can be while helping maintain a repository of valuable data from our clients.


    Michelle D. K.

Surveys made fun and EASY

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
The layout of the surveys in Survey Sparrow is super intuitive. I love the options available and how engaging the surveys are for the end-users. We have significant engagement with Survey Sparrow over other survey tools.
What do you dislike about the product?
The reporting is good but it's a little challenging to parse the data sometimes. I was getting the pdf but it doesn't give me the information I really need so I download the .csv now and parse that instead.
What problems is the product solving and how is that benefiting you?
Higher level of feedback which is necessary for our team to improve their courses.
Recommendations to others considering the product:
Look no further - this is the best survey platform available.


    luis alberto m.

"Survey Sparrow, an easy-to-use and innovative tool"

  • August 09, 2019
  • Review provided by G2

What do you like best about the product?
-Easy to use
-funny
-interactive
- Well done interface design
-and an accidental price
What do you dislike about the product?
So far I have not had problems, moreover, I find it perfect
What problems is the product solving and how is that benefiting you?
I have been able to create surveys for everything, both for employees and for clients, so we have been able to understand the mistakes we have and what we have done well
Recommendations to others considering the product:
If your company or your own business works with surveys, SurveySparrow is the best option, they are simple, clean, easy to understand and your free trial time will help you use it professionally


    Patricia W.

Nutritionist.

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
With surveysparrow,you can craft professional-looking survey effortlessly and have avery high 40% completion rate.
As a customer,pulse survey application,surveysparrow allows you to engage customers and discover the flaws of your products and services and collects feedback from your clients on how you can further improve their quality.
What do you dislike about the product?
Respondents may not feel encouraged to provide accurate honest answers.
Respondent may not feel comfortable providing answers that present themselves in unfavourable manner.
What problems is the product solving and how is that benefiting you?
Data collection.
Display logic to set conditions.
Surveysparrow permits billing and refunding.
Recommendations to others considering the product:
Recommend others to use it as it enable users to create and share high engaging mobile first survey that offer a chat like experience.


    Mary R.

The best software that makes your survey feel more of a live conversion.

  • August 04, 2019
  • Review provided by G2

What do you like best about the product?
This software is easy to use and navigate. Creating unique, mobile-friendly, and conversational surveys using the software is a breeze. This software has a format makes the survey self-explanatory for respondents and helps attract more responses from them.
What do you dislike about the product?
Chat theme is not supporting multiple raws, if one writes a longer answer to a question, only the portion captured by the theme will be visible. But I still love other features.
What problems is the product solving and how is that benefiting you?
This software has enabled us acquiring feedback and other information from our respondents in an easy way. It has saved us a lot of time as it's having minimal design options and our relationship with the users and client is increased as we are able to gain a full participation from them.
Recommendations to others considering the product:
I give SurveySparrow a top rated review! It is my go to tool for sending out surveys to my clients. It's easy to use and it will always get your job done therefore I highly recommend it to any firm that would wish to conduct a survey.


    Skylar M.

Promising survey software with interesting approach to collecting data.

  • August 01, 2019
  • Review provided by G2

What do you like best about the product?
This software is quite easy to use, it creates beautiful surveys and keeps every feedback in order for easy access. That chat box is very interactive and just almost like a conversation. The support team is very active and they give service so quickly.
What do you dislike about the product?
The chat theme doesn't support multiple rows. If a person writes a longer answer to a question, only the part which fills the row is visible to him.But other features are still doing great.
What problems is the product solving and how is that benefiting you?
This software has enabled us acquire feedback and other information from customers very easily, clean and fashioned way. It has also saved us time and money because it is beautiful out of the box with minimal design options and we can create easy surveys on phone.
Recommendations to others considering the product:
This software offers a conversational interface for collecting survey data is a more engaging format. This looks more lively and it keeps them more of active as you collect you data. I would like to recommend this software. It is very good.


    Sean W.

Interactive and mobile friendly survey tool.

  • August 01, 2019
  • Review provided by G2

What do you like best about the product?
Survey sparrow has the best user interface that is very easy to use for both the user and the respond including those who are learning it for the first time. Better data information is acquired using this system.
What do you dislike about the product?
Sometimes when using this software, the fonts are a little bit light, or the background is a little too light for the fonts in certain templates. But I love it because of it's good features.
What problems is the product solving and how is that benefiting you?
Conducting surveys with this system is very easy, it has enabled us to save a lot of time and money. Our relationship with the users and client is increased therefore making it easy for us to conduct a survey. It has also helped us connect with our audience and understand their needs and desires right away.
Recommendations to others considering the product:
Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options. It gives better participation of the audience and therefore I highly recommended for this field. It does very well.


    Jean Franco C.

SurveySparrow, the vanguard in surveys.

  • July 17, 2019
  • Review provided by G2

What do you like best about the product?
SurveySparrow is a server that I personally like a lot because it stands out from the other survey servers, due to its characteristics that are favorable for its operation, among these qualities we can emphasize that its interface provides us with good fluidity when navigating through its tools. and options as well as when processing the given information. We can use this interface to create surveys, share surveys and even this server offers a great novelty that is an online chat, through which we can discuss any survey of our preference with other users in real time; It is a breakthrough because it allows us to give our opinion and see the opinions of other users. The instructions for registering in SurveySparrow are very easy and clear, so I do not think that users have any problems when registering.
What do you dislike about the product?
The server is very good in comparison with others that I have used in the past, however, it can present some small inconveniences that can affect the fluidity to which users are accustomed, since they can not have a diversified chat, that is, that You can not discuss several topics in a single chat because they are limited to just one. Another important point, if you have many surveys and conversations, your start may seem confusing and messy, and you even run the risk of not finding a publication.
What problems is the product solving and how is that benefiting you?
Excellent interface, so far I have not had any problems registered with it, I hope that changes that occur in the future are for the benefit of users.
Recommendations to others considering the product:
I recommend it to conduct surveys, it is very reliable


    Tejumade O.

My experience using survey sparrow

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
Survey sparrow has been of a good help in terms of getting peoples feed back about my organization culture so far.
What do you dislike about the product?
As for me ,I do not dislike anything about survey sparrow up till now.
What problems is the product solving and how is that benefiting you?
This survey sparrow has really helped in reflecting the true image of my organization so far due to its good user experience
Recommendations to others considering the product:
This software is really a good one to consider for use due to its cool user interface


    Kirk C.

Survey Sparrow makes it easy!

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
The ease with which an inexperienced person can put together a survey in minutes.
What do you dislike about the product?
Nothing so far. The team there is very responsive to any questions or adjustments we've needed.
What problems is the product solving and how is that benefiting you?
We are able to evaluate NPS and QA issues quickly for all 120 of our clients.
Recommendations to others considering the product:
Use it now!