SurveySparrow
SurveySparrowReviews from AWS customer
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Great product.
What do you like best about the product?
With this software you can create very useful surveys, like conversational surveys, and they are mobile-friendly. There is also important to say that the platform is easy to use and navigate.
What do you dislike about the product?
The most part of the errors that I found are bugs and sometimes this bugs don't let you analize properly the results of the surveys, even If you have paid for the pro version.
What problems is the product solving and how is that benefiting you?
With SurveySparrow my company could save money and time because we have much more answers from customers than with other surveys software. I think it is all because of his attractive design.
Recommendations to others considering the product:
Feedback from customers is always important and with this attractive surveys you are going to have a huge amount of feedback.
Perfect tool to create and distribute surveys
What do you like best about the product?
What makes SurveySparrow special is the flow of its surveys. It seems as if the interviewees were chatting with you in real time. The surveys do not feel heavy or boring. They flow naturally, without confusing or harassing the interviewee. Even people less familiar with technology send us their answers because surveys made with SurveySparrow are very friendly and easy to answer.
What do you dislike about the product?
The customization options are few. You cannot polish small details like the color of the button and things like that. You only have the templates they offer you, which are not bad, however, if you would appreciate more freedom to edit that kind of details.
What problems is the product solving and how is that benefiting you?
SurveySparrow has helped us to create and send surveys that are easy to understand and compatible with any device, it has tripled the response rates we obtained before with similar software.
Recommendations to others considering the product:
I definitely recommend you start using SurveySparrow is an incredible tool. If what you are looking for is to improve your surveys and increase the amount of answers you receive, certainly SurveySparrow is for you.
Survey & Feedback Management Platform
What do you like best about the product?
The best part is that one can easily automate surveys time to time at the scheduled interval timings.
The platform even displays the logic to set different conditions.
It also does the monthly billing & refunding in an easy way.
The data is presented in an easy to digest form which shows that how many people are there with positive and negative experiences. With this information at hand one should be equipped and can also make an informed buying decision that won’t be regreting.
The platform even displays the logic to set different conditions.
It also does the monthly billing & refunding in an easy way.
The data is presented in an easy to digest form which shows that how many people are there with positive and negative experiences. With this information at hand one should be equipped and can also make an informed buying decision that won’t be regreting.
What do you dislike about the product?
No, None at the moment yet. The team of SurveySparrow is very responsive to the questions and bugs if you find any. They even try to resolve the issue as soon as possible.
What problems is the product solving and how is that benefiting you?
After using this platform, it has now become ab easy part to automate the surveys time to time and to schedule those tasks. Setting different conditions is also a positive thing of the software.
One can easily do the monthly billing & refunding easily without consuming and wasting much time.
One can easily do the monthly billing & refunding easily without consuming and wasting much time.
Recommendations to others considering the product:
Can't say much as I have used thia for 8-9 months just for my company's work.
Great app for surveys for business
What do you like best about the product?
I like interface and ease of creating new polls.
Recurring surveys is very good option
We use share surveys by email
Recurring surveys is very good option
We use share surveys by email
What do you dislike about the product?
The only thing I don't like Premium don't have custom CSS option
This is the one that I miss
This is the one that I miss
What problems is the product solving and how is that benefiting you?
We use constantly for market research and measuring NPS
Recommendations to others considering the product:
Please add custom CSS for Premium
Best Survey Platform
What do you like best about the product?
SurveySparrow Platform is very easy to use, it’s used to create surveys and turn it into conversation. It has so many amazing features like multi channel sharing, embedded surveys audience management and so much more. It allows you you share your surveys across other platform
What do you dislike about the product?
There are much templates to use but aside from that SurveySparrow is one of the best survey platform
What problems is the product solving and how is that benefiting you?
I use SurveySparrow to send out surveys to my customer and engage them in conversation on how to serve them better in the future
Recommendations to others considering the product:
It’s quite different from other survey platform but that what makes it special. You can try the free plan to see how it works then if you want to continue using it then go for it subscription
Evolving within a year to the best survey platform I've experienced yet
What do you like best about the product?
Every month the SurveySparrow team is evolving the platform significantly. Every month I receive a neat email with the biggest improvements of the platform. If I find a bug once in a while it's mostly fixed within a few hours. The team is highly responsive and adds value to the platform like crazy.
What do you dislike about the product?
I really had to think hard about that. The only thing which comes to my mind is, that they have no visual flow builder like most of the chat bot tools provide. Everything else it top notch.
What problems is the product solving and how is that benefiting you?
Receiving feedback and other information from my customers in a beautiful, easy and sophisticated manner. I love to fill out a SurveySparrow form myself. I guess they love it too. Win win. I receive the infos, they love to fill it out. ;)
Recommendations to others considering the product:
Try it out and be amazed!
SurveySparrow is one of the easiest survey tools out there
What do you like best about the product?
I really enjoy the simplicity of the survey maker. There aren't many out there that have options to upload photos and have them display in the survey to a user so easily. This is on par with the best enterprise softwares out there. Plus it makes each survey a fun experience by having it look and feel like a chat to the user. The metrics are customizable and easy to work with. I've never had any issues and the team is ultra responsive!
What do you dislike about the product?
Currently I haven't found any issues that I dislike.
What problems is the product solving and how is that benefiting you?
I run surveys with non-profit arts groups and commonly work with a wide range of backgrounds and ages of survey takers. This brings me the best results!
Moving our company based on user feedback
What do you like best about the product?
Survey sparrow is super simple to set up, we chose one of their predefined templates and customized it with our branding. It's easy to view the survey results and download as a pdf to share with the team. We also like the look and elegant feel of the survey. Great job.
What do you dislike about the product?
I think the team needs to build out more templates and examples this would help us save more time in developing new unique looking surveys.
What problems is the product solving and how is that benefiting you?
Our first survey focused on getting our affiliates and customers to let us know what products they liked best, how they felt about our business model and what products they wanted to see in the future. Our corporate team was excited and encouraged by the quick response to the survery and the surprising feedback we recieved from our users.
Recommendations to others considering the product:
The best way to see if this is a fit for you is to give it a trial run.
Really good format for surveys
What do you like best about the product?
I like how I can set up my surveys for my clients.
What do you dislike about the product?
It can have glitches when I run the application.
What problems is the product solving and how is that benefiting you?
Easier to survey the employees in the company.
Recommendations to others considering the product:
It's easy to generate surveys by using this program. Would highly recommend this to your company.
Fabulous product
What do you like best about the product?
Customer support team and
Shree in particular has been always available via live chat to solve all queries
Shree in particular has been always available via live chat to solve all queries
What do you dislike about the product?
Nothing much .Great support +great product .Their recent release of new interface of forms seems more professional to front end user .
What problems is the product solving and how is that benefiting you?
Great back end interface.
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