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SurveySparrow

SurveySparrow | 1

Reviews from AWS Marketplace

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External reviews

1,982 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Intuitive, interactive & extremely easy to run surveys

  • January 23, 2019
  • Review provided by G2

What do you like best about the product?
the best part is the surveys being shown as conversation and not like forms which will make the end user more interactive. Their way of handling the interface is awesome and it helps to understand the application much better and makes it simpler
What do you dislike about the product?
Too many options to choose if i had to be very specific about something here, else they have one of the best looking app
What problems is the product solving and how is that benefiting you?
Getting customer feedbacks & rolling out opinion polls to gather customer & end user data had become so easiy


    Consumer Services

Excellent Customer Service Support

  • January 23, 2019
  • Review provided by G2

What do you like best about the product?
Timely service support with prompt updates to fix bugs and issues
What do you dislike about the product?
Can have a better UI to facilitate survey creation design. Would also be helpful if is supports automatically creating a list when copying bullet points from Office Word
What problems is the product solving and how is that benefiting you?
Able to garner feedback from a large group of people while having the results organised and delivered in a Excel sheet for ease of sorting and filtering


    Danny F.

Humanized surveys

  • January 23, 2019
  • Review provided by G2

What do you like best about the product?
Humanized interaction design of surveys.
What do you dislike about the product?
If I had to pick on 1 thing only, I realise the UX of navigating around could be slightly improved.
What problems is the product solving and how is that benefiting you?
Making respondents less “threatened” by the conventional looking survey - multiple questions on 1 screen


    Dustin Q.

Great service

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
Surveysparrow is much easier to use than other services. It worked great for my public speaking class when I needed to give surveys!
What do you dislike about the product?
There is nothing to dislike about this service.
What problems is the product solving and how is that benefiting you?
Getting information on what interests, attitudes and beliefs my other students have is a great use of this.


    Katie P.

Test driving as replacement for Google Forms

  • January 22, 2019
  • Review verified by G2

What do you like best about the product?
Slick user interface makes survey-making easy
What do you dislike about the product?
Results are best displayed as numerical answers; it's hard to organize open-ended results
What problems is the product solving and how is that benefiting you?
Track client satisfaction and progress


    Vitali K.

Simple surveys for for business

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
- big list of templates ready surveys
- built-in Email Share for your list clients
- webhooks and zapier
- Net Promoter Score
- chatbot for Website
What do you dislike about the product?
no custom email and custom domain for Premium account
What problems is the product solving and how is that benefiting you?
We use for customer survey and analysis of various studies. Also measure Net Promoter Score


    Luca V.

Collect colleagues' feedback in a charm

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
SurveySparrow is a super-simple easy accessible survey tool for everybody. It doesn't require any knowledge of HTML or any mark-up.
And the free version is something you can use for real for your benefit, with no significant limit for a personal usage.
They develop the software constantly. Every month you receive an email with the newest improvements.
Acquiring feedbacks and other information from peers in an easy, clean and fashioned way.
I was considering Typeform but love the conversational style of Survey Sparrow. This is a beautifully designed and intuitive app that's sure to delight your audience. I'm very pleased with it.
Easy User Interface design and it is one among the few softwares which has that. But having said that the need for coming again and again is less
What do you dislike about the product?
I can't find flaws, it's really interesting the way you can reach your audience across all possible devices and view insights and details of answers.
With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
What problems is the product solving and how is that benefiting you?
When you need to collect anonymous feedbacks from your peers, SurveySparrow can be a ideal solution because it keeps the creation of survey and the modification incredibly easy.
Recommendations to others considering the product:
Absolutely reccomend to other similar to me to give it a try: from a simple survey to a throughput solution for HR performance management, the tool is well designed, implemented and supported.


    Vanessa A.

Different and Refreshing type of Survey

  • January 22, 2019
  • Review verified by G2

What do you like best about the product?
What I like about SurveySparrow is that it is more interactive and you can make the survey funner, no one likes to take surveys so this is a refreshing way to present one.
What do you dislike about the product?
It can be a little tricky to configure at times, the set up is not always as easy or as direct as I would like it to be. Question types should be somewhat more customizable
What problems is the product solving and how is that benefiting you?
Mostly a measure of our company culture and how happy people are at the company, how satisfied they are with their jobs, how challenged they feel with their project, etc.
Recommendations to others considering the product:
Try to understand the tool and how you will organize your questions before working on the survey from scratch, that way you are well organized and know how everything works.


    Hospital & Health Care

SurveySparrow Review

  • January 22, 2019
  • Review verified by G2

What do you like best about the product?
I like the ease of use and chat-like surveys.
What do you dislike about the product?
I dislike the limited controls of appearance.
What problems is the product solving and how is that benefiting you?
We are using SurveySparrow to quickly prototype solutions for our business. This helps us quickly gain user insights.


    Verified User in Religious Institutions

Great customer support! Survey Sparrow is the right solution for us!

  • January 22, 2019
  • Review verified by G2

What do you like best about the product?
Customer service is able to help with any issues and was able to help shape the survey into the format we needed.
What do you dislike about the product?
Takes a little time to figure it all out.
What problems is the product solving and how is that benefiting you?
We are able to have our customers take surveys and also to fill out applications.
Recommendations to others considering the product:
This is a great product for surveys and the customer support is terrific!