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Amazing experience - Surveys and Insights
What do you like best about the product?
The flexibility and the interface is user friendly. Also I was able to gather amazing insights from the surveys created
What do you dislike about the product?
Dashboarding of the results can be improved
What problems is the product solving and how is that benefiting you?
The way you can structure your set of questions for survey and sections - it is really help full. An the results being presented in a summarized way saves a lot of time.
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User friendly and encourages responses
What do you like best about the product?
It's easy to build the surveys and they are very intuitive for the user. Our responses also seem better using this versus other services.
What do you dislike about the product?
When first using, there is a bit of an adjustment period for figuring out the tools for building surveys.
What problems is the product solving and how is that benefiting you?
It has increased engagement on our surveys.
Easy to Use
What do you like best about the product?
It's so easy to use and convenient! It didn't take forever to learn what to do. I had my survey done in no time!
What do you dislike about the product?
I can't think of anything unsatisfactory to say about it. It was easy to use and did what I needed!
What problems is the product solving and how is that benefiting you?
I needed to collect information about my students' preferences, which helped me do just that.
Good UI
What do you like best about the product?
Ease of sharing, result extraction, customising survey form, usage of graphics, sharing modes available, various templates of form creation
What do you dislike about the product?
Frequency of reminder setting, non-visibility
What problems is the product solving and how is that benefiting you?
result Extraction as i mentioned earlier
I am Director in TransCar Solutions.
What do you like best about the product?
The programming tool is straightforward to operate and create surveys. I could implement logics quickly; it seems complex programming can also be done easily here.
What do you dislike about the product?
It is tough to use the traffic from the survey partners, there is no easy reckoner to help. Also the analysis tool which are in built are difficult to use.
What problems is the product solving and how is that benefiting you?
It solves the problem of complex programming which is very beneficial to us.
Good Product and support
What do you like best about the product?
Good features. Helped me in creating a survey
What do you dislike about the product?
Some bugs which was slowing down my work but support team solved it
What problems is the product solving and how is that benefiting you?
customized User surveys
A great way to gather feedback
What do you like best about the product?
I recently used SurveySparrow to create a survey for my company and I must say I was thoroughly impressed with the platform. From start to finish, the process was easy and intuitive. The user interface is very sleek and modern, making it easy to navigate and customize my survey.
One feature that really stood out to me was the ability to create conversational surveys. This made the survey experience more engaging and personal for the respondents, which in turn led to higher response rates and more meaningful data for my team.
One feature that really stood out to me was the ability to create conversational surveys. This made the survey experience more engaging and personal for the respondents, which in turn led to higher response rates and more meaningful data for my team.
What do you dislike about the product?
While the platform offers a free plan, its paid plans can be expensive for smaller businesses or those with limited budgets. The reporting and analysis features could be more robust and customizable, which may be a drawback for those who require detailed data analysis.
What problems is the product solving and how is that benefiting you?
I recently started using SurveySparrow for my small business and it has been a game-changer. One of the biggest problems we were facing was low survey response rates, but with SurveySparrow's conversational interface, our respondents are more engaged and we're seeing higher response rates than ever before.
Conversation flow
What do you like best about the product?
It is a playful and versatile tool for designing surveys and more. I use it to initiate conversations in my business, such as gathering feedback on my products, connecting with leads, and exploring collaboration opportunities.
Even with a free account, the platform offers a wide range of features that allow me to create engaging and interactive conversations. The animations and templates are visually appealing, and the customization options are extensive, allowing me to brand the experience as my own.
Even with a free account, the platform offers a wide range of features that allow me to create engaging and interactive conversations. The animations and templates are visually appealing, and the customization options are extensive, allowing me to brand the experience as my own.
What do you dislike about the product?
I don’t see anything for now. The features work well for me.
What problems is the product solving and how is that benefiting you?
Easy and engaging responses for my audience. It gathers the information I need to make improvements.
Best user experience
What do you like best about the product?
The best thing is that it is fully customisable and the free version is already great if you want to create booking forms
What do you dislike about the product?
I think that there could be more flows in the free version
What problems is the product solving and how is that benefiting you?
I can create complex booking systems that allow me to have the full picture of what the client needs
Good Support, but Features Could be Further Enhanced
What do you like best about the product?
Build-in dashboards, automated reporting, variety of survey templates and designs. Personalized survey capability for NPS, performance tracking, etc. Also, great support / key account managers who are super helpful despite minor issues.
What do you dislike about the product?
Dashboards' capability is quite limited; it can show raw numbers only; if we would like to show the numbers slightly differently with a simple calculation, it cannot be done.
What problems is the product solving and how is that benefiting you?
gathering NPS survey feedback. Our company has multiple verticals that we want to make sure that we capture the voice of customers from all of these verticals and surveysparrow's sophisticated capabilities helped us achieved this swiftly.
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