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Strong/Diverse Service
What do you like best about the product?
The responsiveness of SurveySparrow's team was great. I worked with a few different members during my demo.
What do you dislike about the product?
I asked for my demo to be put on pause because I wasn't ready to make a decision or even had time to test out the software, unfortunately, it was never put on pause.
What problems is the product solving and how is that benefiting you?
Engaging with our clients has been tricky. With a relatively low user base, we want to ensure we execute well on our surveys and SurveySparrow really allows us to do this well.
Recommendations to others considering the product:
Definitely give it a shot. The demo is very hands on.
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Amazing tool for taking feedbacks
What do you like best about the product?
The chat like interface is very easy to use for my clients and the dashboard is well built. Must use app if you deal with lots of paid clients.
What do you dislike about the product?
The theme are not otherwise everything is perfect
What problems is the product solving and how is that benefiting you?
Geeting feedback from users is now too easy
Great Platform
What do you like best about the product?
I love how slick the front end is for potential customers and how easy to use the backend is for marketers like myself. I've looked at many survey platforms before landing on Survey Sparrow.
What do you dislike about the product?
I wish there were more templates for me to use, as I could use some guidance in survey creation.
What problems is the product solving and how is that benefiting you?
Market Research and Customer Satisfaction
Recommendations to others considering the product:
Not quite yet, but will do it!
Excellent Solution
What do you like best about the product?
I like the diversity of Survey Sparrow, I use it for a few purposes, like onboarding clients with basic information, to qualifying prospects better down to reviews and responses after the project is cleaned up. It's been a huge help in gathering information.
What do you dislike about the product?
There is a little bit of a learning curve to how it functions, you'll need to take some time when you first start using it to understand how it flows and functions. But once over that hurdle, it's a great product.
What problems is the product solving and how is that benefiting you?
Data collection from potential clients, new clients I bring on board, and even the exit as a follow-up process. We learned quickly this tool can make asking for info and feedback easy and frictionless.
Easy and Versatile
What do you like best about the product?
I love the clean and ease of use of SurveySparrow I love their logo and love to represent them
What do you dislike about the product?
The html code was hard for me to use I was unable to emmbed
What problems is the product solving and how is that benefiting you?
I had trouble with the html code for some reason
Survey Software That Stands Out In The Crowd
What do you like best about the product?
Where do I start? First, the interface is intuitive so that makes it easier to create great looking surveys. Also like the ability embed surveys in a website so my clients stay on my website.
What do you dislike about the product?
A couple of things come to mind. Can't tweak the branding to match my branding. That makes it look obvious to my clients that this is not "my" software by that's not that much of a problem since many assume that certain parts of your site may be outsourced. Regardless, I'd like more control over branding. Also, I'd like more flexibility in choosing and changing our custom URL.
What problems is the product solving and how is that benefiting you?
I use surveys to make sure that my clients are totally satisfied with my services. That means repeat business.
SurveySparrow is a great, lightweight alternative to Survey Monkey
What do you like best about the product?
I love the conversational format for surveys. The template selection is excellent and the question types more than suffices for most of my uses.
In addition to using it for customers, SurveySparrow has been a game changer for gaining feedback and input from our employees. Again, the conversational format has been received much better than the drab typical old-school survey format.
In addition to using it for customers, SurveySparrow has been a game changer for gaining feedback and input from our employees. Again, the conversational format has been received much better than the drab typical old-school survey format.
What do you dislike about the product?
It's not as feature rich as some of the competitors. Also, it would be great if some of the features at the premium level (like custom branding) would be given to the lower end accounts.
What problems is the product solving and how is that benefiting you?
Our surveys are getting a much better response rate and are actually ::gasp:: fun to fill out. We have better analytics from our customers thanks to surveys from SurveySparrow.
As noted above, SurveySparrow has been great tool for getting insights and feedback from our employees. The feedback we have received is that the conversational format of the survey is a lot more natural and fun to fill out than a traditional survey is.
As noted above, SurveySparrow has been great tool for getting insights and feedback from our employees. The feedback we have received is that the conversational format of the survey is a lot more natural and fun to fill out than a traditional survey is.
Huge help for my doctoral research
What do you like best about the product?
comprehensive feature set.I am able to use it across multiple settings.
What do you dislike about the product?
Learning curve is rather steep. It took longer than anticipated to get up to spped.
What problems is the product solving and how is that benefiting you?
I am working on some demographic and pyschographic research for my doctoral thesis. Survey Sparrow has been a true blessing
Great tool, better support
What do you like best about the product?
Their support has gone above and beyond to me sure I'm able to Implement my use cases with surveysparrow.
What do you dislike about the product?
Some basic functionality is missing, I.e. - moving contacts between lists. but they are working on it.
What problems is the product solving and how is that benefiting you?
Fun client onboarding form, client qualification surveys, NPS surveys, etc. It's an awesome survey tool.
Strong Follow up & Support
What do you like best about the product?
I was looking for a solution for an urgent requirement for one of my clients. The surveysparrow team was very quick in giving a sensible solution and support.
What do you dislike about the product?
The time asked by the team to deploy the requirement was but too much.
What problems is the product solving and how is that benefiting you?
Survey integrated with SMS service.
Recommendations to others considering the product:
Good Choice. Go for it.
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