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Great Survey tool !!
What do you like best about the product?
Conversation experience, our customers love the experience every time !
What do you dislike about the product?
Meets most of our requirements, would love to see additional integrations made available.
What problems is the product solving and how is that benefiting you?
Collect Payments
Feedback Surveys
NPS Surveys
Contact US
Job Applications
HR related forms etc.
Feedback Surveys
NPS Surveys
Contact US
Job Applications
HR related forms etc.
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Stable and Unique Survey Tool
What do you like best about the product?
I have used multiple surevey tools for my business and this has been the most unique solutions to collect data. The way you can embed your forms and surveys on your websites are very eyecathing and stands out to gather feedback.
What do you dislike about the product?
Not much at the moment. Most of my dislikes have been fixed in updates to the product.
What problems is the product solving and how is that benefiting you?
We have used this to collect data from to fulfill orders and we are looking at putting it to further use later on.
The Beautiful Survey Tool
What do you like best about the product?
Various templates for fast start conveniently. The template is designed in professional, clean and beautiful looking. It feels like a conversation instead of a normal boring survey that more engagement.
What do you dislike about the product?
Webhook Support is only available on Premium Plan (highest plan) that didn't make sense. Webhook is extremely important for the CRMs and Autoresponsers. It have shoulded included in both Pro Plan and Premium Plan.
What problems is the product solving and how is that benefiting you?
My feedback rate increase remarkable with SurveySparrow.
Recommendations to others considering the product:
Survey Monkey
Excellent survey tool foryself and.for my clients.
What do you like best about the product?
I have been using it for a while now, both for me and my clients. I enjoy the chatbot style and the fact that it presents an engaging experience for the users.
What do you dislike about the product?
The fact that you cannot brand but it now works.
What problems is the product solving and how is that benefiting you?
Consumer satisfaction and surveys.
The way you ask a question is as important as the question itself
What do you like best about the product?
Customize-able.
Enjoyable.
Delightful.
Never before has a survey elicited such responses.
Plus Shree, my contact at Survey Sparrow, has consistently gone above and beyond to make sure my needs were met.
Enjoyable.
Delightful.
Never before has a survey elicited such responses.
Plus Shree, my contact at Survey Sparrow, has consistently gone above and beyond to make sure my needs were met.
What do you dislike about the product?
Can be a bit buggy and deleting surveys was a bit non intuitive to me.
What problems is the product solving and how is that benefiting you?
We weren't getting much from our sheet of paper and number 2 pencil way of collecting data. Survey Sparrow has allowed us to move into this century and get more nuanced answers to the customer experience to help us continue to innovate and grow.
Drives high response rate in emerging markets
What do you like best about the product?
Loved the chat style interface. We are a startup in Mexico and our users are just getting digitized. They're all very familiar with WhatsApp, and the SurveySparrow interface evokes that. We got a 30% response rate on our first survey (we did incentivize with a giveaway) and I attribute this to the UX. The back end for developing the surveys is also very easy to use.
What do you dislike about the product?
I'd like to see additional templates and more guidance on how to properly structure survey questions. I'd also love a more robust output - not just pie charts but more advanced statistical calculations with explanations of how to interpret the data. Help us all become statisticians instead of having to export the data and send it to an expert.
What problems is the product solving and how is that benefiting you?
We measured our NPS to affirm our product market fit, attributed loan usage to default, and understood aspirations of our borrowers.
My experience with Survey Sparrow
What do you like best about the product?
I have really enjoyed my experience so far with Survey Sparrow. We signed up about a month ago and the start up was pretty seamless and easy to navigate. I was able to make multiple different templates for surveys to send out. So when I have a survey that I want to send it is easy for me to pick the correct one and email it directly to the client. I like how the surveys have options for customization also.
What do you dislike about the product?
I would like the program to work better in Internet Explorer as I don't use Chrome very often.
What problems is the product solving and how is that benefiting you?
We are now able to get feedback from clients that we did not have before. This is allowing us to really hear the client and their needs.
Easy to use Surveys
What do you like best about the product?
Survey Sparrow is easy to use and adds a conversational approach to surveys - making them friendly to complete. They also include advanced options like display logic and piping.
What do you dislike about the product?
I would be great if they had step-by-step video tutorials to cover some of the more advanced sections.
What problems is the product solving and how is that benefiting you?
It has helped get feedback from leads before and after webinars, and a chat style conversational approach.
Recommendations to others considering the product:
The option to output the survey as a chat or a form is very powerful. You also get built-in analytics to see opens/clicks etc...
Makes collecting user responses a breeze
What do you like best about the product?
We've been using Survey Sparrow for most of our user interactions, from filling out questionnaires to receiving feedback and suggestions to collect data. Not only Survey Sparrow provides us the robust tools to do that effortlessly, it efficiently manages our responses, generates automatic reports which are readable, analytical and presentable. Lately, we've been using it to automatically collect user feedback during new UI/UX workflows , especially when flows break, to get real human feedback that allows our engineers to prioritize fixes to eradicate the issues. This also extends to integerating it with our own apps. Building integrations is extremely easy and their extensive docs help us to get in speed and implement it with our in-house solutions extremely fast. There are also a number of integerations available, which makes it easy to implement SurveySparrow in any solution.
The customer support is top-notch. Extremely friendly and helpful, and really easy to reach out to. Regardless of the plan, they are always there to help.
Reardless, SurveySparrow has been our go-to tool forall customer interactions, marketing, and feedback collection, and its a big part of our arsenal. We use it almost every hour honestly.
The customer support is top-notch. Extremely friendly and helpful, and really easy to reach out to. Regardless of the plan, they are always there to help.
Reardless, SurveySparrow has been our go-to tool forall customer interactions, marketing, and feedback collection, and its a big part of our arsenal. We use it almost every hour honestly.
What do you dislike about the product?
Hmm, that's kind of tough. Our only complain will be pricing. Some really cool features are locked at higher pricing tiers which I would like to ripple down to base tiers for SMCs. Also, the question type is quite limited, and I would like the ability to build more complex form and interaction workflows.
What problems is the product solving and how is that benefiting you?
It makes collecting and analyzing data a breeze. We also use the forms for data collection, recruitments and other managerial purposes.
SurveySparrow, the most UI and UX friendly surveysolution.
What do you like best about the product?
I really like the way the platform is build and designed. The staff is super friendly and are very open to any featuressuggestions.
What do you dislike about the product?
There is not a lot of bugs, but there is a few. Anyhow, it does not destroy the UX.
What problems is the product solving and how is that benefiting you?
I can easily create surveys for many purposes. I will be using it to create a survey about customer satisfaction.
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