SurveySparrow
SurveySparrowReviews from AWS customer
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Good
What do you like best about the product?
It's a super user friendly survey software with an engaging experience.
What do you dislike about the product?
Would be great if it comes with a mobile app or a fully functional mobile interface. So that I can create and share survey using a mobile
What problems is the product solving and how is that benefiting you?
I successfully used SurveySparrow to check product-market fit for my startup venture.
Best website to earn
What do you like best about the product?
CHAT UI is perfect and so user friendly.
What do you dislike about the product?
It would be nice to have an "expanded" reporting capability to have a bit more analysis that can occur from within the app vs having to export the data to be manipulated elsewhere.
What problems is the product solving and how is that benefiting you?
I haven't a problem with SurveySparrow.I won a lot of time and money because is Cloud based
Amazing support & highly competitive price
What do you like best about the product?
Their customer support is one of the best I've seen when it comes to a SAAS product. If you've any issues with the product, you can expect them to fix them immediately.
What do you dislike about the product?
Their API is not feature rich, but feature requests are taken up seriously.
What problems is the product solving and how is that benefiting you?
We use SurveySparrow for getting feedback from our customers. We heavily use their API. We were using SurveyMonkey earlier, but found their API highly complicated and restricted.
Review
What do you like best about the product?
The chat like interface with users. The reports are good too
What do you dislike about the product?
There arent many template ( visually) for the survey.
What problems is the product solving and how is that benefiting you?
We identified pain point for our users
Love how easy surveys are to make
What do you like best about the product?
I like how easy it is to make surveys. We use surveysparrow for our agency onboarding and it's a game changer.
What do you dislike about the product?
The small learning curve but it is easy to get through after you understand it.
What problems is the product solving and how is that benefiting you?
Simplicity of sharing surveys with new clients
Recommendations to others considering the product:
It's a great way to improve your workflow and the user experience for all of your customers. We really enjoy the switch and it's helped us maintain a professional appearance while improving our processes and procedures.
Great customer service and a brilliant product!
What do you like best about the product?
SurveySparrow have been absolutely amazing with helping me create my company's merchant satisfaction surveys. Whilst I've loved the software's capabilities, possibly the best thing is that their team listened to my feedback and made improvements based upon my suggestions. It's great to see that SS is always looking to get better.
What do you dislike about the product?
At first some of the functionalities for SS were a bit basic, but as mentioned above, improvements were quite swiftly made which resulted in survey software that is essentially perfect to suit my needs.
What problems is the product solving and how is that benefiting you?
Our in-house resources were hopelessly inadequate to create a survey the likes of which we could create with SS - I know this because we tried with the first draft! The functionalities were extremely limited and the look and feel were just not good enough. As noted above, SS has resolved these problems and more for us.
User friendly, employee feedback survey platform
What do you like best about the product?
Super easy to use. A lot of thought has gone into the user experience that other platforms barely consider. This makes this the easiest, least clunky survey software we’ve used for employee feedback.
What do you dislike about the product?
The monthly subscription plan is a bit pricey. It’s super affordable on the yearly plan.
What problems is the product solving and how is that benefiting you?
We use it employee feedback and 360 degree surveys.
Simple and robust feature rich survey/quiz platform
What do you like best about the product?
Most of the survey tools are plain multi-page surveys we are used to for years. And people often tend to find them boring and there is a high chance of not completing surveys. SurveySparrow brings you a new survey experience via their conversational layout where survey becomes a fun interactive chat, whilst maintaining an option for regular multi-page form type if you opt for it ensuring broad spectrum UX. SurveySparrow surveys and quizzes are more engaging and its difficult for end user to leave in midst.
What do you dislike about the product?
i would prefer more flexibility in customizing themes for surveys. I also suggest ready made phrase templates for easy survey preparation.
What problems is the product solving and how is that benefiting you?
I have mainly used the tool for gathering decision making opinions from my academic groups so far and it has been efficient.
Recommendations to others considering the product:
If you are looking for a robust functional interactive and fun way to carry out your survey , surveysparrow satisfies your use case very effectively. The chat like UX is fun and would guarantee more interactions and survey completions than you expect.
Not a healthy experience
What do you like best about the product?
The ease of creating the survey & analysing the results.
What do you dislike about the product?
The guidance to do the job is very minimal and the trail version needs lot of improvement.
What problems is the product solving and how is that benefiting you?
Its real easy to track the respondents and I am happy to see the reports which benefits a lot in one peek into the results page.
Recommendations to others considering the product:
Check the trial version for minimal count in each category and get a better experience on all features
I stopped using boring forms on my website
What do you like best about the product?
I like the conversational aspect of SurveySparrow and the logic available so I can still determine the set of questions presented based on selected options. SurveySparrow is easy to use and I like having multiple options of how I can present each survey to users.
What do you dislike about the product?
There is the occasion bug/glitch but it is very rare. Can't think of anything else that I dislike.
What problems is the product solving and how is that benefiting you?
I am automating client surveys for setting up services and replaced all the forms on my website. This instantly improved the security of my website as the form plugin I was previously using allowed users to bypass fields that were marked as required. I also had a client using the same form plugin and their site was compromised because of it.
Recommendations to others considering the product:
I would recommend SurveySparrow as it is easy to use and embed on websites. They are also improving the product and adding new features to make it better.
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