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Survey Sparrow is simple and easy to Use
What do you like best about the product?
Survey Sparrow is easy to setup, and fairly easy to send out. It offers the survey/questionnaire to appear as both a chat (conversational form) as well as a a standard form. It also allows sending out of the surveys via email from within the dashboard. The results are exportable. The results dashboard is pretty straight forward like any other survey/form system. I also like that custom URLs can be created for each survey and then changed as desired
What do you dislike about the product?
Firstly, the results and reports are basic. Much better reports are available with the other systems. One can realize a survey using SurveyMonkey and Wufoo with better reports.
There are limitations in the free plan which are available in the free plans of other surveying systems.
They must look to allow at least some display logic in the free plan else conversational forms are useless.
For pure contact forms, better options exist, but for executing surveys and questionnaires, this is good.
There are limitations in the free plan which are available in the free plans of other surveying systems.
They must look to allow at least some display logic in the free plan else conversational forms are useless.
For pure contact forms, better options exist, but for executing surveys and questionnaires, this is good.
What problems is the product solving and how is that benefiting you?
We use it for carrying out surveys for feedback from customers after they have purchased specific products. We use it in conjunction with other products.
We have found the forms they provide easier to fill and attractive compared to older form systems like Wufoo.
We have found the forms they provide easier to fill and attractive compared to older form systems like Wufoo.
Recommendations to others considering the product:
It seems early stage, but their forms look good and we found our clients were filling the surveys up more when we send the survey sparrow ones than they were filling up the forms we were sending out previously.
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A great streamlined survey experience with personal-style chat feel
What do you like best about the product?
The great part about SurveySparrow is that their surveys not only look gorgeous, but they are in a chat bubble style similar to a chat bot. Very conversational and fun. It is a unique service at a very affordable price point.
What do you dislike about the product?
I don't have many bad things to say about SurveySparrow. They provide a great service and unique features, so it's hard to compare them to others for the same price point. My only complaint would be that the question and answer logic flow could be easier to setup, being able to show the user a different message that is dynamic depending on their previous answers.
What problems is the product solving and how is that benefiting you?
I found out about SurveySparrow through a lifetime deal website. I was currently using Typeform, which is similar but doesn't have the 'conversation style' of chat flow interface that SurveySparrow has. SurveySparrow works well for customer service surveys to your customers, satisfaction questionnaires, and an easy way to get feedback from users.
Recommendations to others considering the product:
I highly recommend checking out SurveySparrow over other tools such as SurveyMonkey, it's a lot better interface and modern experience for your users. Also check out Typeform, which is more expensive but has similar features.
Amazing Experience
What do you like best about the product?
Services and customer care support, best Ui design
What do you dislike about the product?
nothing, your product is good to use, and very attractive
What problems is the product solving and how is that benefiting you?
We get to know how your entire management is handling
Great solution
What do you like best about the product?
I like all the flexibility I get when creating a Survey. The software gives you many options.
What do you dislike about the product?
I have not come across anything that I don't like yet.
What problems is the product solving and how is that benefiting you?
I need surveys after providing a service to customers. The Survey Sparrow interface makes it easy for customers to provide feedback.
Recommendations to others considering the product:
Survey Sparrow is a very easy and flexible tool to do surveys. You can be setup and ready to go in less than 15 min. Super intuitive.
So easy & so convenient!
What do you like best about the product?
The best thing I like about Survey Sparrow is that I can create my own questions or inquiries so that it caters exactly to what I'm researching.
What do you dislike about the product?
Nada! This software is amazing and I have no complaints
What problems is the product solving and how is that benefiting you?
Finding out the likes & dislikes in the office environment. Such as, which coffee the employees like best, why they chose that coffee & what coffees would they like to see in future.
I realized that we can't please EVERYONE, but at least you can a REAL idea and please MOST of them :)
I realized that we can't please EVERYONE, but at least you can a REAL idea and please MOST of them :)
Recommendations to others considering the product:
Easier than using SurveyMonkey and targets exactly what you're going for... such a FANTASTIC software!
Game Changer!
What do you like best about the product?
Survey Sparrow is about to revolutionize the way we work with our customers. We can distribute our surveys on the phone via Whatsapp and we receive instant feedback on our surveys effectiveness. It even let us know which questions do not perform very well.
What do you dislike about the product?
Nothing really. We've been testing for months now, nothing really came up
What problems is the product solving and how is that benefiting you?
Survey Sparrow is a user friendly platform for survey that tremendously increased user engagement and user feedback.
Recommendations to others considering the product:
Don't hesitate! This is the survey platform of the future.
Clean & Powerful
What do you like best about the product?
I love how simple and clear UI provides but also very powerful to execute your idea flow without stopping. So easy to use and get my surveys with different features going on very quickly. Even sophisticated ones.
What do you dislike about the product?
customer list seems to be in basic feature phase. I was thinking using this as my basic CRM without buying another CRM system. Be close to the customer is the way to go especially for customers coming from social medias.
What problems is the product solving and how is that benefiting you?
product market research and program interest survey
The Best Survey tool with awesome UX
What do you like best about the product?
I have been into blogging and content writing from more than 1.5 years now. A lot of times, I need to use different tools to make surveys.
And.. based on my personal experience, I can surely say Survey sparrow is best of them.
Its awesome user dashboard is dope. In other tools, I find problem locating some commonly used settings but that is not with surveysparrow.
Surveys made by surveysparrow proved out to be more converting for me as they were simple and eye mesmerizing.
I am in just love with this tool. Lots of appreciation for the dev's
And.. based on my personal experience, I can surely say Survey sparrow is best of them.
Its awesome user dashboard is dope. In other tools, I find problem locating some commonly used settings but that is not with surveysparrow.
Surveys made by surveysparrow proved out to be more converting for me as they were simple and eye mesmerizing.
I am in just love with this tool. Lots of appreciation for the dev's
What do you dislike about the product?
There is nothing as such I disliked. Even free version satisfy all basic needs and thats really good.
What problems is the product solving and how is that benefiting you?
Surveysparrow has increased chances of people being participated in my surveys. Earlier, it was like, I need to offer something in return to make people participate but that is not much essential now as people usaully participate in my surveys made with this tool just because they are not boring like old style surveys
Recommendations to others considering the product:
A good tool. Everyone who is using old school tools, should give it a try once
great customer service
What do you like best about the product?
the service that the engineers provide me and my company is great, i had direct contact with them and explain them our specific needs and they offered solutions, they add an extra effort to collaborate with other softwares we are using to complete the task we were looking for
What do you dislike about the product?
nothing so far i have had a great experience, the response time has been good. The only thing I would complain is that on the website they offer a service using SMS and that was the most interesting for me, but the product is not even ready, was disappointing
What problems is the product solving and how is that benefiting you?
customer service surveys, understand if people is happy or not with our service, we have been able to understand what people is disliking and if they would recommend us to other.
Recommendations to others considering the product:
if you work for a big company, talk to the creators and specify your needs in order to get the most out of the product
Awesome and innovative product
What do you like best about the product?
I love how Survey Sparrow aims to solve a very real problem with survey-taking. It moves to a more human and conversational way to do research, which is essential in order to get thoughtful feedback. On top of that, it is affordable and realistic, setup is easy and ensures better completion rates.
What do you dislike about the product?
I haven't found anything specific I dislike about this brand! I plan to keep using them.
What problems is the product solving and how is that benefiting you?
I believe Survey Sparrow boosts completion rates because people are actually engaged with the survey (rather than just trying to get by) -- this leads to serious cost efficiencies when running a consumer research project.
Recommendations to others considering the product:
Give it a try and speak with the Survey Sparrow team -- they are exceptional, available to answer questions and truly believe in their product. I believe that their platform can truly change the world of user research into one that is more thoughtful and human -- this is why you should try them!
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