SurveySparrow
SurveySparrowReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,036 reviews
from
External reviews are not included in the AWS star rating for the product.
Mobile Friendly and Easy To Use Survey Software
What do you like best about the product?
Most people read email on mobile so having a mobile-friendly survey app is critical for getting the most responses possible. I also love the chat type format as it feels more like you are text messaging with a friend rather than filling out an old-fashioned form.
What do you dislike about the product?
It only offers basic features and design options, but that's the point, to make it simple to use and mobile friendly, where most of these options don't matter anyway.
What problems is the product solving and how is that benefiting you?
I'm getting much higher survey response rates from our customers using Survey Sparrow. People love the chat like feel to the form and people on mobile are having an easy time responding to our surveys.
Recommendations to others considering the product:
If you want to create a frictionless survey form that is mobile friendly, this is the perfect choice. More people seem to respond to the chat message format than traditional survey forms.
Quick, friendly surveys are possible!
What do you like best about the product?
SurveySparrow lets you create conversational, friendly surveys that are eminently professional & useful on the back-end. Who says you can't have fun & do good work at the same time? Definitely not the folks at SurveySparrow!
What do you dislike about the product?
It takes a bit of time and thought to create a good chat-based survey - if you've ever put a bot together, it's like that - but this is unavoidable. SurveySparrow makes the process as smooth as it can be, including answer piping to keep things friendly & personable for the user!
What problems is the product solving and how is that benefiting you?
When you're asking people to give you their thoughts, they're giving you some of their time. It's best to make it as pleasant an experience as possible so that (a) they complete the questions, and (b) they leave with a positive impression of you and your business. SurveySparrow lets me do this, with surveys run on their own or embedded elsewhere.
Mostly contains the features I need
What do you like best about the product?
The ability to include extra fields in my surveys
What do you dislike about the product?
It's a little bit buggy. I had several issues when trying to edit surveys.
What problems is the product solving and how is that benefiting you?
I am surveying students
Nice and better way of Conducting Surveys
What do you like best about the product?
I like the conversational model of SurveySparrow to publish surveys. It brings a conversational feel to the survey engagement. Compared to traditional tools, I hope users will love to engage with such tools that offer better user experience.
What do you dislike about the product?
As of now, I didn't notice any shortcoming. However, I would love to see a better interface and ample options for integration.
What problems is the product solving and how is that benefiting you?
It reformed our way of looking at surveys. With this, we can build a better and conversational survey that users will love to engage with.
Great alternative to competitor products
What do you like best about the product?
ease of use; well designed feature elements
What do you dislike about the product?
found a few bugs with word wrapping and reporting details for changed answers/incomplete survey.
What problems is the product solving and how is that benefiting you?
internal survey, somewhat lightweight
Good
What do you like best about the product?
It's a super user friendly survey software with an engaging experience.
What do you dislike about the product?
Would be great if it comes with a mobile app or a fully functional mobile interface. So that I can create and share survey using a mobile
What problems is the product solving and how is that benefiting you?
I successfully used SurveySparrow to check product-market fit for my startup venture.
Best website to earn
What do you like best about the product?
CHAT UI is perfect and so user friendly.
What do you dislike about the product?
It would be nice to have an "expanded" reporting capability to have a bit more analysis that can occur from within the app vs having to export the data to be manipulated elsewhere.
What problems is the product solving and how is that benefiting you?
I haven't a problem with SurveySparrow.I won a lot of time and money because is Cloud based
Amazing support & highly competitive price
What do you like best about the product?
Their customer support is one of the best I've seen when it comes to a SAAS product. If you've any issues with the product, you can expect them to fix them immediately.
What do you dislike about the product?
Their API is not feature rich, but feature requests are taken up seriously.
What problems is the product solving and how is that benefiting you?
We use SurveySparrow for getting feedback from our customers. We heavily use their API. We were using SurveyMonkey earlier, but found their API highly complicated and restricted.
Review
What do you like best about the product?
The chat like interface with users. The reports are good too
What do you dislike about the product?
There arent many template ( visually) for the survey.
What problems is the product solving and how is that benefiting you?
We identified pain point for our users
Love how easy surveys are to make
What do you like best about the product?
I like how easy it is to make surveys. We use surveysparrow for our agency onboarding and it's a game changer.
What do you dislike about the product?
The small learning curve but it is easy to get through after you understand it.
What problems is the product solving and how is that benefiting you?
Simplicity of sharing surveys with new clients
Recommendations to others considering the product:
It's a great way to improve your workflow and the user experience for all of your customers. We really enjoy the switch and it's helped us maintain a professional appearance while improving our processes and procedures.
showing 1,951 - 1,960