SurveySparrow
SurveySparrowReviews from AWS customer
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Awesome survey tool - lots of integrations
What do you like best about the product?
The ease of use when creating longer surveys - really like the Zapier integrations
What do you dislike about the product?
The interface is a bit dated - could use some UI improvements.
What problems is the product solving and how is that benefiting you?
I need to collect feedback from a wide variety of stakeholders.
Recommendations to others considering the product:
Continue to add more integrations
Nice clean surveys, allows for live updates and easy to analyze results.
What do you like best about the product?
Lots and lots of options. Also, I had an error (a date) in my survey and it was easy to update live without having to resend a separate link. Clean and interactive style is nice too.
What do you dislike about the product?
Maybe it was the kind of survey I was trying to create (i.e. scheduling student talks), but it took me a while to find an appropriate template. A good help section, though, so didn't slow me down too much.
What problems is the product solving and how is that benefiting you?
I usually use surveys in my classrooms to have students select topics, schedule presentations, and express preferences for exam reviews, quiz dates, etc.
Recommendations to others considering the product:
Good functionality in trial version, definitely would want to upgrade if making multiple polls.
Great Company
What do you like best about the product?
I found the support that was given was great at survey sparrow! When I had an issue and a feature request for the API it was added the day after which is crazy to think a company would go out there way to do such a thing so quickly. One of the API endpoints was missing a feature to allow me to see if a users email has completed a survey or not. This was an important feature I needed for my employer so am glad Survey Sparrow responded in the way they did.
What do you dislike about the product?
I don't have much to say when it comes to what I dislike about the service.
What problems is the product solving and how is that benefiting you?
I needed to created a survey that could hook into the website Twitch.TV so only partners of said site could take the survey, The API of survey sparrow allowed me to do just that. I created my own front end for the survey that handled checking if users who tried to fill out the survey are partners or affiliate for the website. If they pass this check my front end would then send them an email using Survey Sparrows' API. If the user tries to login after the survey my front end would query the API to check if they finished it and give them a referral code .
Recommendations to others considering the product:
Survey Sparrow is a great service if you are looking to create a survey with specific requirements. The API they offer is great and after talking to them on support they added some features which I needed for my project to be completed in less than 2 days which is awesome!
SurveySparrow is the best!
What do you like best about the product?
Super easy to use. I needed a fast response from our employees and came across SurveySparrow. I logged in created an account and sent out the survey just like that. I was able to easily design template with our brand. I had answers in minutes. Now I am able to start the conversation again with our employees. I would also like to send this out to my clients to start getting feedback. I think that this would be a great tool to get immediate answers. I will recommend SurveySparrow to my team as well as my partners.
What do you dislike about the product?
Honestly there is nothing I don't like about it since I have been using it I don't see any issues so far. I am playing on deploying email campaigns and linking SurveySparrow to it to get ideas on where we are as an industry and collecting our costumers feedback on how we can do better and better ways we can be a service to them. I would like to be able to add more images to the background so I can add more to our brand and customize the entire brand with the look and feel of our brand standards and styles guidelines.
What problems is the product solving and how is that benefiting you?
I am able to get feedback from our team. They know its anonymous and feel comfortable answering the questions. I feel comfortable being available to start the conversation with our team And send out survey to our costumers to see how we we can do better and better ways we can be a service to them.
Recommendations to others considering the product:
its so easy to use. I would recommend anyone or any company or clients to use this survey. its so easy to use and the results are so fast. I would like to recommend this to all my staff and clients.
Surveys that compel completion!
What do you like best about the product?
We like the chat-like UI and the ease of setup.
What do you dislike about the product?
Nothing really to "dislike" but maybe just a suggestion: It would be nice to have an "expanded" reporting capability to have a bit more analysis that can occur from within the app vs having to export the data to be manipulated elsewhere.
What problems is the product solving and how is that benefiting you?
Customer engagement. It's been great to have more customers readily fill out the surveys and be willing to interact thereafter because we've been able to reach out and make them feel valued.
Innovative Product - Some Ways to Go In Making It Fully Featured
What do you like best about the product?
It makes survey-taking conversational. Frankly, this is the way surveys should be done. It takes away a lot of friction in survey-taking and questionnaire fatigue. The experience is smooth and well thought-through.
What do you dislike about the product?
Does not go far enough in providing some quiz functionalities like attaching scores to rating-like questions and, more importantly, calculating scores with complicated formulas.
What problems is the product solving and how is that benefiting you?
I was quite impressed with its ability to engaging site visitors in more engaging conversations. However, my use case dictates being able to attach points to rating questions and turn them into more meaningful scores using formulas. The creators have assured me that these features are coming down the road. For now, I had to take a pass on using this software, but it's on my radar as they develop deeper and richer feature-set.
Recommendations to others considering the product:
If making site visits engaging for your web site's visitors, definitely give this software a closer look.
The best website for earn money !
What do you like best about the product?
The nice interface of the website, I think is the best of every site.
What do you dislike about the product?
I didn't like the survey lag when you have a longest connection internet
What problems is the product solving and how is that benefiting you?
I haven't a problem with SurveySparrow.I won a lot of time and money because is Cloud based
Strong/Diverse Service
What do you like best about the product?
The responsiveness of SurveySparrow's team was great. I worked with a few different members during my demo.
What do you dislike about the product?
I asked for my demo to be put on pause because I wasn't ready to make a decision or even had time to test out the software, unfortunately, it was never put on pause.
What problems is the product solving and how is that benefiting you?
Engaging with our clients has been tricky. With a relatively low user base, we want to ensure we execute well on our surveys and SurveySparrow really allows us to do this well.
Recommendations to others considering the product:
Definitely give it a shot. The demo is very hands on.
Amazing tool for taking feedbacks
What do you like best about the product?
The chat like interface is very easy to use for my clients and the dashboard is well built. Must use app if you deal with lots of paid clients.
What do you dislike about the product?
The theme are not otherwise everything is perfect
What problems is the product solving and how is that benefiting you?
Geeting feedback from users is now too easy
Great Platform
What do you like best about the product?
I love how slick the front end is for potential customers and how easy to use the backend is for marketers like myself. I've looked at many survey platforms before landing on Survey Sparrow.
What do you dislike about the product?
I wish there were more templates for me to use, as I could use some guidance in survey creation.
What problems is the product solving and how is that benefiting you?
Market Research and Customer Satisfaction
Recommendations to others considering the product:
Not quite yet, but will do it!
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