Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Wonderful customer support system
What do you like best about the product?
Customer service desk of survey sparrow is commendable.
What do you dislike about the product?
nothing really. There are a few suggestions that were notified at the help desk
What problems is the product solving and how is that benefiting you?
I needed a form for my event which is quick and easy to fill. ....and I go it here!
- Leave a Comment |
- Mark review as helpful
An interactive platform
What do you like best about the product?
I like the conversational style of the surveys- its very engaging and interactive.
What do you dislike about the product?
The price is on a bit of a higher side- not very affordable for students.
What problems is the product solving and how is that benefiting you?
I have conducted a survey for an internship project and I am very impressed with the reports generated by Survey Sparrow.
Very solid survey tools
What do you like best about the product?
Integrations. All survey results can be pushed out to your CRM or autoresponder along with the person's contact info. This means you can stick SurveySparrow in the middle of a workflow between other tools. I am currently using it for customer onboarding, lead generation, and market research. And it nicely fits into each of these workflows.
Also, the conversational 'chat style' user interface is nice and less formal than just asking questions. And the conditional logic is powerful.
Also, the conversational 'chat style' user interface is nice and less formal than just asking questions. And the conditional logic is powerful.
What do you dislike about the product?
Having lots of multiple choice options on a question is hard for users to browse in the current UI. Also, the survey landing page
What problems is the product solving and how is that benefiting you?
Data collection for customer onboarding, lead generation, and market research.
Recommendations to others considering the product:
It's a no brainer when you compare it to other survey platforms.
Easy To Use and Mobile Friendly
What do you like best about the product?
Takes a conversational approach to surveys and acts more like a chatbot than a survey form. It's more interactive than a standard survey form and you have the ability to make it more fun for users. Also, since most people will take the survey on their phone, this chat style method is much more user-friendly.
What do you dislike about the product?
Not as feature rich as other survey software but that is by design. If you need a lot of bells and whistles or want a more corporate look, then this may not be the best software for you.
What problems is the product solving and how is that benefiting you?
I am getting much higher interaction rates with these surveys over traditional surveys we used to send out.
Recommendations to others considering the product:
Test it out first to make sure it works for you as it is much different than your typical survey software as it works more like a mobile chat.
Great platform with a lot of potential
What do you like best about the product?
SurveySparrow has done a great job listening to customers and creating a user-friendly platform. They seem to have more integrations (wordpress, etc.) than other competitors.
What do you dislike about the product?
I would be more likely to use the platform in all of my businesses if the English grammar was better on the site. It's clear that English is not the primary language and a proofreader would make all the difference. Hire someone to proof your content and you'll have a top-scale product!
What problems is the product solving and how is that benefiting you?
Simple forms, templates are easy to adapt, etc.
Recommendations to others considering the product:
More affordable and more potential. They are listening to customers to improve their product.
Fun and easy to use
What do you like best about the product?
SurveySparrow is so easy to set up, then so easy for participants to quickly respond. I love how quickly I can create personalized surveys and online data gathering "forms" with survey sparrow. I literally have put together surveys and deployed them within 10 minutes, with my branding and often with advanced features like conditional logic, branching, etc.
What do you dislike about the product?
Nothing! This is great software which they keep improving. They think of things and fix problems before I know they exist.
What problems is the product solving and how is that benefiting you?
Gathering customer feedback, gathering data to kick off projects, using for training needs assessment, doing research ... So easy to get feedback. SurveySparrow is making it easier for us to stay connected to our clients.
Recommendations to others considering the product:
Do it!! SurveySparrow is an excellent tool providing outstanding value. Easy to set up and use, start gathering data from customers, employees, colleagues, prospects, everyone!
The Revolutionary Survey Software is here
What do you like best about the product?
Nice and clean user interface. Clear work flow make the survey making process a lot more fun and easier
What do you dislike about the product?
1. Users should given option to include subdomain name or not on the survey. Sometimes we just want surveysparrow.com/survey, but sometimes we want name.surveysparrow.com
2. There's no access level on user management. It would be great if we can add users and select whether they are admin or not. So only admins who can add survey and others are only able to view the result of the survey
2. There's no access level on user management. It would be great if we can add users and select whether they are admin or not. So only admins who can add survey and others are only able to view the result of the survey
What problems is the product solving and how is that benefiting you?
Collect customer feedback is quite difficult if we use common and boring form. Customers tend to be lazy to fill the long survey form. SurveySparrow comes with better approaching on providing the survey. With chat-based survey, consumers will be more enjoy in filling survey. Higher completion rates means more customer feedback, the more improvement we can make so that the service gets better
Recommendations to others considering the product:
If you are looking for more engaging way to collect feedback with beautiful and clean user interface. Give SurveySparrow a shot.
Lightweight and Powerful
What do you like best about the product?
I really like SurveySparrow's UI. Specifically, I like that answering the surveys from them feels more like a chat experience, rather than a boring survey. It was also very easy to create new surveys. I don't have a use case right now for sending out automated, recurring surveys but I really like the idea.
What do you dislike about the product?
I'd like to see a freemium option. It's sometimes tough to think through all the possible use cases for a product. SurveySparrow could do more to assist the user in thinking through the right/best use cases. Features are great, but solutions are wonderful.
What problems is the product solving and how is that benefiting you?
I used SurveySparrow to collect feedback from my database on giveaway marketing campaigns. It was great because I was able to see the bounce rate of those who looked at the survey, the completion rate, as well as time to complete. Those additional data points were helpful to me in thinking through how to setup my next survey.
Brilliant survey app. Easy to use and create on the mobile phone.
What do you like best about the product?
Simple to create surveys. Plenty of menu drive options like multiple choice, radio buttons, check boxes etc.
What do you dislike about the product?
Unable to upload data from excel or word to create surveys. Also, one time download option should be provided before purchase.
What problems is the product solving and how is that benefiting you?
Collecting market information for launch of a new product. Certain patterns have become clear.
Absolutely the most friendly survey tool ever!
What do you like best about the product?
SurveySparrow is really easy to setup and so friendly to use. The response rate is just awesome compared to traditional survey tools.
What do you dislike about the product?
Limited to survey only when it have the potential be so much more... such as a quiz or test tool that can generate a report.
What problems is the product solving and how is that benefiting you?
SurveySparrow helps increase the response rate for surveys.
Recommendations to others considering the product:
Give it a try and you'll keep using it.
showing 1,961 - 1,970