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SurveySparrow

SurveySparrow | 1

Reviews from AWS Marketplace

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External reviews

1,982 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Raghuram G.

Good Software

  • February 08, 2018
  • Review provided by G2

What do you like best about the product?
It makes you forget that you are reviewing , rather it gives a very friendly feel
What do you dislike about the product?
Good software all togther , not anything to dislike
What problems is the product solving and how is that benefiting you?
Survey and feedback is easy to handle and UI is very smooth
Recommendations to others considering the product:
Good software and best in current reviewing softwares


    B.J. O.

Unique Online Feedback Platform

  • February 07, 2018
  • Review verified by G2

What do you like best about the product?
SurveySparrow platform is really intuitive, simple and easy to use. Our clients and our client's clients really like it.
What do you dislike about the product?
We were looking forward to using SurveySparrow and maybe use it to also request payments for one-time and subscription services.
What problems is the product solving and how is that benefiting you?
We're sending clients to feedback page using SurveySparrow. Our clients appear to be more receptive using a chat-like feedback instead of the old-school forms.
Recommendations to others considering the product:
Try it once and you'll be hooked.


    Food & Beverages

A bit of learning curve for me but overall pretty decent

  • February 06, 2018
  • Review provided by G2

What do you like best about the product?
I like that they let you use logic as part of the free trial. It actually allows you to see how the software would work. I am actually going to purchase this software when my trial expires because they're the only ones who seem to let me use logic or branching to test out my survey. This is my first survey and I think even if I didn't understand how the branching worked at first I was to figure it out anyway. I was offered help as soon as I signed and it's pretty good.
What do you dislike about the product?
I dislike that I have link all the question in the same branch together manually. I can't just have one question skip over the rest to the end. That's what took me awhile to figure out. I was trying have one answer end the quiz from the end but I had to make one long branch which took some time. Also, the chat box format could use a wider screen to allow all the multiple choice answers to show without having to scroll over. The answer bubbles were also not large for some of my multiple choice answers.
What problems is the product solving and how is that benefiting you?
Im just using this for starting out. I'm using it to write a business plan and some personal data for my market research. Its a neat tool but most of my surveying will more than likely be done outside on the street.
Recommendations to others considering the product:
If you keep in mind the time it take to make one question end the survey while the survey continues down a long branch line then it's too bad for being free. 20 dollars isn't much for decent market research.


    Marketing and Advertising

Easy to Use!

  • December 29, 2017
  • Review verified by G2

What do you like best about the product?
I like how SurveySparrow has a casual interface that makes the surveys seem more like conversations than a test. I also like how it is extremely easy to use on smartphones or tablets, as well as the ability to send surveys at regular periods of times. It is also incredibly easy to share results across the web.
What do you dislike about the product?
There's too much branding... I wish it were more customizable. I also wish you could get a notification when someone completes your survey.
What problems is the product solving and how is that benefiting you?
Employee feedback.


    Jennifer W.

SurveySparrow New Assest! New and Improved Survey Generation!

  • December 12, 2017
  • Review verified by G2

What do you like best about the product?
SurveySparrow is one of the easiest survey build applications out there today. With just a few simple modifications you can create beautiful, easy to use surveys of any kind.
What do you dislike about the product?
There isn't much to dislike about this application! There is always updates to keep the program up and running.
What problems is the product solving and how is that benefiting you?
What customers want to see from our company and the best ways to go about providing them with the best customer service possible.


    Cosmetics

Awesome resource

  • December 12, 2017
  • Review provided by G2

What do you like best about the product?
I love the premade questions or that you can make your own to cater to what you are needing feedback for.
What do you dislike about the product?
There isn't anything that I dislike this far
What problems is the product solving and how is that benefiting you?
It has benefited us by letting us know areas of expertise and where we could improve on
Recommendations to others considering the product:
A great tool to get customer feedback


    Computer Software

Beautifully crafted app

  • December 12, 2017
  • Review verified by G2

What do you like best about the product?
I love the design and its simplicity to use. Moreover, I love chatting type survey. Not boring and amazingly effective.
What do you dislike about the product?
None. Hope to have option to change user and password easily.
What problems is the product solving and how is that benefiting you?
I am going to use SurveySparrow to get surveys from students. I am starting an online school and using it to get students' preferences.
Recommendations to others considering the product:
Please bring form formats .


    Susan C.

Sparrow shoots like a Arrow

  • December 11, 2017
  • Review provided by G2

What do you like best about the product?
The ease of use for Sparrow and ability to collect data for use on a personal level and business level. I love that it provides you with some pre prompted questions to add to your survey, It comes across as very secure for the end user and is simple to view on phones and tablets.
What do you dislike about the product?
Nothing to say negative about it at all. Auto fill of email is sometimes not accurate when people use their linkedin. Beside those issues the Survey is easy to use.
What problems is the product solving and how is that benefiting you?
You can use the survey to spark conversation and interest with others within your marketing area. Also using for employee feedback is helpful to gage how they are feeling about the company and their workplace environment.
Recommendations to others considering the product:
No cost for the free trial and was able to get a quick survey done.


    Miriam G.

First tool I have ever implemented the day I got it -it's so easy and intuitive to use

  • December 06, 2017
  • Review verified by G2

What do you like best about the product?
How easy it is to use. Intuitive, clear, and fun - and customers already love it too!
What do you dislike about the product?
Nothing - just cannot wait for features on the roadmap.
Update after 1month of use: still nothing I really dislike, but would love to be able to change the end-of-survey message to my workding
What problems is the product solving and how is that benefiting you?
seeking client feedback - used to use boring old forms, this is much more engaging
updated after one month of use:
- now also using to prepare for client workshops (setting expectations etc).
Recommendations to others considering the product:
replace boring feedback forms (the one no one likes to fill in at the end of a workshop) with an engaging conversation!


    Ray M.

Simple, Slick and Natural

  • December 05, 2017
  • Review verified by G2

What do you like best about the product?
The survey setup process is very simple, I've used a few and creating a survey with this was second nature.

Conditional logic with Survey Sparrow makes complete sense whereas other tools complicate things.

In general, the conversation style way (messaging app style) the questions are delivered to the end user is so natural and is actually enjoyable. They're got this right!

I think embedding the surveys option should be coming soon.

Their support is great too.
What do you dislike about the product?
I'd like more options ie: upload image and even the option to embed a video.

Their branding is on the left and at the end of the survey.
What problems is the product solving and how is that benefiting you?
When potential customers see a survey with a load of questions, they sometimes click away. Survey Sparrow allows you to introduce your questions in a natural, friendly way which means more people are willing to begin answering.
Recommendations to others considering the product:
Highly recommended.

Try it and you can create a survey with conditional logic in a fraction of the time it would take in Google Forms.

Share your survey and ask your respondents their thoughts on answering questions in a conversation style as opposed to an old survey style - they'll make up your mind for you!