SurveySparrow
SurveySparrowReviews from AWS customer
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Excellent survey tool foryself and.for my clients.
What do you like best about the product?
I have been using it for a while now, both for me and my clients. I enjoy the chatbot style and the fact that it presents an engaging experience for the users.
What do you dislike about the product?
The fact that you cannot brand but it now works.
What problems is the product solving and how is that benefiting you?
Consumer satisfaction and surveys.
The way you ask a question is as important as the question itself
What do you like best about the product?
Customize-able.
Enjoyable.
Delightful.
Never before has a survey elicited such responses.
Plus Shree, my contact at Survey Sparrow, has consistently gone above and beyond to make sure my needs were met.
Enjoyable.
Delightful.
Never before has a survey elicited such responses.
Plus Shree, my contact at Survey Sparrow, has consistently gone above and beyond to make sure my needs were met.
What do you dislike about the product?
Can be a bit buggy and deleting surveys was a bit non intuitive to me.
What problems is the product solving and how is that benefiting you?
We weren't getting much from our sheet of paper and number 2 pencil way of collecting data. Survey Sparrow has allowed us to move into this century and get more nuanced answers to the customer experience to help us continue to innovate and grow.
Drives high response rate in emerging markets
What do you like best about the product?
Loved the chat style interface. We are a startup in Mexico and our users are just getting digitized. They're all very familiar with WhatsApp, and the SurveySparrow interface evokes that. We got a 30% response rate on our first survey (we did incentivize with a giveaway) and I attribute this to the UX. The back end for developing the surveys is also very easy to use.
What do you dislike about the product?
I'd like to see additional templates and more guidance on how to properly structure survey questions. I'd also love a more robust output - not just pie charts but more advanced statistical calculations with explanations of how to interpret the data. Help us all become statisticians instead of having to export the data and send it to an expert.
What problems is the product solving and how is that benefiting you?
We measured our NPS to affirm our product market fit, attributed loan usage to default, and understood aspirations of our borrowers.
My experience with Survey Sparrow
What do you like best about the product?
I have really enjoyed my experience so far with Survey Sparrow. We signed up about a month ago and the start up was pretty seamless and easy to navigate. I was able to make multiple different templates for surveys to send out. So when I have a survey that I want to send it is easy for me to pick the correct one and email it directly to the client. I like how the surveys have options for customization also.
What do you dislike about the product?
I would like the program to work better in Internet Explorer as I don't use Chrome very often.
What problems is the product solving and how is that benefiting you?
We are now able to get feedback from clients that we did not have before. This is allowing us to really hear the client and their needs.
Easy to use Surveys
What do you like best about the product?
Survey Sparrow is easy to use and adds a conversational approach to surveys - making them friendly to complete. They also include advanced options like display logic and piping.
What do you dislike about the product?
I would be great if they had step-by-step video tutorials to cover some of the more advanced sections.
What problems is the product solving and how is that benefiting you?
It has helped get feedback from leads before and after webinars, and a chat style conversational approach.
Recommendations to others considering the product:
The option to output the survey as a chat or a form is very powerful. You also get built-in analytics to see opens/clicks etc...
Makes collecting user responses a breeze
What do you like best about the product?
We've been using Survey Sparrow for most of our user interactions, from filling out questionnaires to receiving feedback and suggestions to collect data. Not only Survey Sparrow provides us the robust tools to do that effortlessly, it efficiently manages our responses, generates automatic reports which are readable, analytical and presentable. Lately, we've been using it to automatically collect user feedback during new UI/UX workflows , especially when flows break, to get real human feedback that allows our engineers to prioritize fixes to eradicate the issues. This also extends to integerating it with our own apps. Building integrations is extremely easy and their extensive docs help us to get in speed and implement it with our in-house solutions extremely fast. There are also a number of integerations available, which makes it easy to implement SurveySparrow in any solution.
The customer support is top-notch. Extremely friendly and helpful, and really easy to reach out to. Regardless of the plan, they are always there to help.
Reardless, SurveySparrow has been our go-to tool forall customer interactions, marketing, and feedback collection, and its a big part of our arsenal. We use it almost every hour honestly.
The customer support is top-notch. Extremely friendly and helpful, and really easy to reach out to. Regardless of the plan, they are always there to help.
Reardless, SurveySparrow has been our go-to tool forall customer interactions, marketing, and feedback collection, and its a big part of our arsenal. We use it almost every hour honestly.
What do you dislike about the product?
Hmm, that's kind of tough. Our only complain will be pricing. Some really cool features are locked at higher pricing tiers which I would like to ripple down to base tiers for SMCs. Also, the question type is quite limited, and I would like the ability to build more complex form and interaction workflows.
What problems is the product solving and how is that benefiting you?
It makes collecting and analyzing data a breeze. We also use the forms for data collection, recruitments and other managerial purposes.
SurveySparrow, the most UI and UX friendly surveysolution.
What do you like best about the product?
I really like the way the platform is build and designed. The staff is super friendly and are very open to any featuressuggestions.
What do you dislike about the product?
There is not a lot of bugs, but there is a few. Anyhow, it does not destroy the UX.
What problems is the product solving and how is that benefiting you?
I can easily create surveys for many purposes. I will be using it to create a survey about customer satisfaction.
Survey Sparrow is simple and easy to Use
What do you like best about the product?
Survey Sparrow is easy to setup, and fairly easy to send out. It offers the survey/questionnaire to appear as both a chat (conversational form) as well as a a standard form. It also allows sending out of the surveys via email from within the dashboard. The results are exportable. The results dashboard is pretty straight forward like any other survey/form system. I also like that custom URLs can be created for each survey and then changed as desired
What do you dislike about the product?
Firstly, the results and reports are basic. Much better reports are available with the other systems. One can realize a survey using SurveyMonkey and Wufoo with better reports.
There are limitations in the free plan which are available in the free plans of other surveying systems.
They must look to allow at least some display logic in the free plan else conversational forms are useless.
For pure contact forms, better options exist, but for executing surveys and questionnaires, this is good.
There are limitations in the free plan which are available in the free plans of other surveying systems.
They must look to allow at least some display logic in the free plan else conversational forms are useless.
For pure contact forms, better options exist, but for executing surveys and questionnaires, this is good.
What problems is the product solving and how is that benefiting you?
We use it for carrying out surveys for feedback from customers after they have purchased specific products. We use it in conjunction with other products.
We have found the forms they provide easier to fill and attractive compared to older form systems like Wufoo.
We have found the forms they provide easier to fill and attractive compared to older form systems like Wufoo.
Recommendations to others considering the product:
It seems early stage, but their forms look good and we found our clients were filling the surveys up more when we send the survey sparrow ones than they were filling up the forms we were sending out previously.
A great streamlined survey experience with personal-style chat feel
What do you like best about the product?
The great part about SurveySparrow is that their surveys not only look gorgeous, but they are in a chat bubble style similar to a chat bot. Very conversational and fun. It is a unique service at a very affordable price point.
What do you dislike about the product?
I don't have many bad things to say about SurveySparrow. They provide a great service and unique features, so it's hard to compare them to others for the same price point. My only complaint would be that the question and answer logic flow could be easier to setup, being able to show the user a different message that is dynamic depending on their previous answers.
What problems is the product solving and how is that benefiting you?
I found out about SurveySparrow through a lifetime deal website. I was currently using Typeform, which is similar but doesn't have the 'conversation style' of chat flow interface that SurveySparrow has. SurveySparrow works well for customer service surveys to your customers, satisfaction questionnaires, and an easy way to get feedback from users.
Recommendations to others considering the product:
I highly recommend checking out SurveySparrow over other tools such as SurveyMonkey, it's a lot better interface and modern experience for your users. Also check out Typeform, which is more expensive but has similar features.
Amazing Experience
What do you like best about the product?
Services and customer care support, best Ui design
What do you dislike about the product?
nothing, your product is good to use, and very attractive
What problems is the product solving and how is that benefiting you?
We get to know how your entire management is handling
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