SurveySparrow
SurveySparrowReviews from AWS customer
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Great solution
What do you like best about the product?
I like all the flexibility I get when creating a Survey. The software gives you many options.
What do you dislike about the product?
I have not come across anything that I don't like yet.
What problems is the product solving and how is that benefiting you?
I need surveys after providing a service to customers. The Survey Sparrow interface makes it easy for customers to provide feedback.
Recommendations to others considering the product:
Survey Sparrow is a very easy and flexible tool to do surveys. You can be setup and ready to go in less than 15 min. Super intuitive.
So easy & so convenient!
What do you like best about the product?
The best thing I like about Survey Sparrow is that I can create my own questions or inquiries so that it caters exactly to what I'm researching.
What do you dislike about the product?
Nada! This software is amazing and I have no complaints
What problems is the product solving and how is that benefiting you?
Finding out the likes & dislikes in the office environment. Such as, which coffee the employees like best, why they chose that coffee & what coffees would they like to see in future.
I realized that we can't please EVERYONE, but at least you can a REAL idea and please MOST of them :)
I realized that we can't please EVERYONE, but at least you can a REAL idea and please MOST of them :)
Recommendations to others considering the product:
Easier than using SurveyMonkey and targets exactly what you're going for... such a FANTASTIC software!
Game Changer!
What do you like best about the product?
Survey Sparrow is about to revolutionize the way we work with our customers. We can distribute our surveys on the phone via Whatsapp and we receive instant feedback on our surveys effectiveness. It even let us know which questions do not perform very well.
What do you dislike about the product?
Nothing really. We've been testing for months now, nothing really came up
What problems is the product solving and how is that benefiting you?
Survey Sparrow is a user friendly platform for survey that tremendously increased user engagement and user feedback.
Recommendations to others considering the product:
Don't hesitate! This is the survey platform of the future.
Clean & Powerful
What do you like best about the product?
I love how simple and clear UI provides but also very powerful to execute your idea flow without stopping. So easy to use and get my surveys with different features going on very quickly. Even sophisticated ones.
What do you dislike about the product?
customer list seems to be in basic feature phase. I was thinking using this as my basic CRM without buying another CRM system. Be close to the customer is the way to go especially for customers coming from social medias.
What problems is the product solving and how is that benefiting you?
product market research and program interest survey
The Best Survey tool with awesome UX
What do you like best about the product?
I have been into blogging and content writing from more than 1.5 years now. A lot of times, I need to use different tools to make surveys.
And.. based on my personal experience, I can surely say Survey sparrow is best of them.
Its awesome user dashboard is dope. In other tools, I find problem locating some commonly used settings but that is not with surveysparrow.
Surveys made by surveysparrow proved out to be more converting for me as they were simple and eye mesmerizing.
I am in just love with this tool. Lots of appreciation for the dev's
And.. based on my personal experience, I can surely say Survey sparrow is best of them.
Its awesome user dashboard is dope. In other tools, I find problem locating some commonly used settings but that is not with surveysparrow.
Surveys made by surveysparrow proved out to be more converting for me as they were simple and eye mesmerizing.
I am in just love with this tool. Lots of appreciation for the dev's
What do you dislike about the product?
There is nothing as such I disliked. Even free version satisfy all basic needs and thats really good.
What problems is the product solving and how is that benefiting you?
Surveysparrow has increased chances of people being participated in my surveys. Earlier, it was like, I need to offer something in return to make people participate but that is not much essential now as people usaully participate in my surveys made with this tool just because they are not boring like old style surveys
Recommendations to others considering the product:
A good tool. Everyone who is using old school tools, should give it a try once
great customer service
What do you like best about the product?
the service that the engineers provide me and my company is great, i had direct contact with them and explain them our specific needs and they offered solutions, they add an extra effort to collaborate with other softwares we are using to complete the task we were looking for
What do you dislike about the product?
nothing so far i have had a great experience, the response time has been good. The only thing I would complain is that on the website they offer a service using SMS and that was the most interesting for me, but the product is not even ready, was disappointing
What problems is the product solving and how is that benefiting you?
customer service surveys, understand if people is happy or not with our service, we have been able to understand what people is disliking and if they would recommend us to other.
Recommendations to others considering the product:
if you work for a big company, talk to the creators and specify your needs in order to get the most out of the product
Awesome and innovative product
What do you like best about the product?
I love how Survey Sparrow aims to solve a very real problem with survey-taking. It moves to a more human and conversational way to do research, which is essential in order to get thoughtful feedback. On top of that, it is affordable and realistic, setup is easy and ensures better completion rates.
What do you dislike about the product?
I haven't found anything specific I dislike about this brand! I plan to keep using them.
What problems is the product solving and how is that benefiting you?
I believe Survey Sparrow boosts completion rates because people are actually engaged with the survey (rather than just trying to get by) -- this leads to serious cost efficiencies when running a consumer research project.
Recommendations to others considering the product:
Give it a try and speak with the Survey Sparrow team -- they are exceptional, available to answer questions and truly believe in their product. I believe that their platform can truly change the world of user research into one that is more thoughtful and human -- this is why you should try them!
Great tool to gauge feedback
What do you like best about the product?
I like that the tool gives a number of embed options for surveys, the overall design of the tool, and it’s ease of use
What do you dislike about the product?
Some of the new features are powerful, but complex. A bit more detail on their use would help.
What problems is the product solving and how is that benefiting you?
We needed to gather customer feedback on a few projects. It’s easy to setup a google form, but it doesn’t collect different types of data and it’s user interface is very dated.
Powerful Platform, Beautiful Design, The Most INCREDIBLE Service
What do you like best about the product?
I can not say enough good things about SurveySparrow. They have blown my mind with the lengths they will go to in order to create a platform their customers love and enjoy. While they are brand new to market, they have already created a platform that Rivals the competitors by a wide margin.
The ease of use, design, chatbot feature, design of responding forms and the integrations from photos, to videos, to ratings is the most powerful system known. I have never been more excited to work with an online survey tool, or team like SurveySparrow.
The ease of use, design, chatbot feature, design of responding forms and the integrations from photos, to videos, to ratings is the most powerful system known. I have never been more excited to work with an online survey tool, or team like SurveySparrow.
What do you dislike about the product?
At the moment I don't like that they have only 1 email recipient for the survey leads to be delivered to, and the HTML coded survey lead is hard for systems to read, HOWEVER, they are fixing both of these and will be multiple email recipients, and plain text lead responses available on Sept. 10th. This is what is amazing about their service, you ask, they bend over backwards to make it happen.
What problems is the product solving and how is that benefiting you?
They have a beautiful white label enterprise edition, allowing us to utilize it with our agency for multiple clients. The minor problems listed under "what I dislike" above is being handled promptly by their team. They already fixed prior bugs I came across. They are super prompt in responses. The benefits I have are the ability to customize exactly the experience I want the user to have, this is important in creating a flow that will create 100% completion on lead generation.
Recommendations to others considering the product:
Their new chat bot format is what we are all used to daily, TypeForm, their main competitor has yet to get on this bandwagon, and they are slower in the build process along with other system competitors. However, SurveySparrow wants to keep long term clients, they prove this by making sure that you can communicate with their teams promptly. Need tech help, they bring their departments in quickly to help. They communicate with your teams professionally, and keep you updated on time delivery expectations. Yet, out of the box solutions are already more powerful for the average user who would not want as many changes as an agency solution such as my company. There isn't anything bad I can can say about this company because they just bend over backwards to make us happy!
Conversational Interface - The Way forward
What do you like best about the product?
Been a user for 6+ months and love the interface and simplicity. No learning curve required to create forms, surveys etc
What do you dislike about the product?
Customization per survey required. Could be changing of logo etc
What problems is the product solving and how is that benefiting you?
Capturing interest or feedback, save time and resources on routine questions is itself a huge saving for a startup
Recommendations to others considering the product:
The easiest and economical survey builder that helps you build conversational interactions
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