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Excellent Survey Tool
What do you like best about the product?
The software is intuitive and easy to use on the front and back end; it is also more visually pleasing than other survey software.
What do you dislike about the product?
Data consolidation for complex projects requires a lot of manual work
What problems is the product solving and how is that benefiting you?
We manage engagement surveys for clients and found survey sparrow to be a very easy-to-use tool for our clients and their teams. This has helped us move these projects more quickly which is a win win.
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Easy switch from SurveyMonkey
What do you like best about the product?
I've been facing increasing difficulties with SurveyMonkey over the last few years as more of their features move behind account paywalls. Their service department is just sales in disguise. I sought out some alternatives and SurveySparrow seemed to offer everything I was used to and more. I was immediately engaged by their support staff who were helpful in demoing the product, knowledgable about what could be done out of the box and what needed workarounds, and they were always quick to respond to my inquiries. I've made the switch now and I'm saving a significant amount of money. As a bonus, the build tools are much easier to use!
What do you dislike about the product?
Customization is incredibly flexible, but requires some technical knowledge of CSS. It would be helpful if some of these basics, like font sizing for various elements, was brought into a UI configuration (perhaps CSS variables under the hood). Also, while it's possible to create disqualifying exits via their Thank You pages, the system doesn't differentiate these from normal "completions". If you use a 3rd party integration that triggers on survey complete this adds a layer of complexity.
What problems is the product solving and how is that benefiting you?
I'm using SurveySparrow as an agency for my clients to gather sentiment analytics on their products. The types of questions and easy configuration with question logic makes it a breeze.
Good survey generating and reporting tool
What do you like best about the product?
Easy to use along with good reporting and analysis.
What do you dislike about the product?
I did not have any issues with using the product.
What problems is the product solving and how is that benefiting you?
I used it for a survey to measure satisfaction of my organization's members.
Excellent tool + love the customisations
What do you like best about the product?
All the customisation features + drag and drop UI
What do you dislike about the product?
Pricing is a bit too steep for early stage Indian companies
What problems is the product solving and how is that benefiting you?
Quickly create and deploy user feedback surveys
I've been looking for a 360° Assessment product for YEARS. I now have found the perfect one!
What do you like best about the product?
SS is easy to use - simple to implement - and clients love the clean look and unencumbered interface. Also the support is phenomenal - they hold your hand the entire way.
What do you dislike about the product?
Nothing - love everything about it so far.
What problems is the product solving and how is that benefiting you?
It fills the need and I launched a new product line because of it!
Amazing feedback/survey platform
What do you like best about the product?
It was really easy to use and the interface is very clean, specially the public facing side, being so clean and easy to use helps with users taking the surveys,
What do you dislike about the product?
Nothing, personally I like the way it looks and functions.
What problems is the product solving and how is that benefiting you?
Collecting feedback from my work and r&d,
User-friendly research experience
What do you like best about the product?
Survey Sparrow provided an efficient, secure and user-friendly solution for my research task.
What do you dislike about the product?
Compared to competitors, Survey Sparrow exceeds all expectations.
What problems is the product solving and how is that benefiting you?
I needed to collect research data in an efficient, secure and user-friendly way. Thanks to the platform, I created a professional looking platform, allowing me to entice participants to register and help me collect data. The data I collected with the platform is now published in a scientific journal.
Very user friendly, clean interface, customizable - would definitely recommend!!
What do you like best about the product?
How easy it is to use on the front end and back end.
What do you dislike about the product?
I did have some small issues with getting pricing answers from CS. It was awhile ago so issues may be fixed.
What problems is the product solving and how is that benefiting you?
We do an enps score, it helps us see where our organization is weak and where we need to improve.
Survey review
What do you like best about the product?
It's easy to set the surveys up and the responses come in automatically.
What do you dislike about the product?
I'm not sure what it's USP is over google forms.
What problems is the product solving and how is that benefiting you?
Survey to get feedback on meetings.
Easy to use product and super speed onboarding to experience the platform.
What do you like best about the product?
Quite seamless to use. The onboarding was super fast and I was able to create a survey within a matter of minutes. Skip and display logic feature which was something I really appreciate inside the survey.
What do you dislike about the product?
I was hoping to have WhatsApp integration to share surveys with my friends but that's not available, so I am waiting that it'll be added soon.
What problems is the product solving and how is that benefiting you?
I was creating surveys to get feedback from my friends and family on my articles. Survey Sparrow helped me ease up the process of getting feedback which eventually is helping me become a better writer.
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