SurveySparrow
SurveySparrowReviews from AWS customer
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Easy to use suite of scalable options
What do you like best about the product?
It's been seamless for everyone who has had to use it not only to use it effectively but also to find features that make their work simpler and more seamless. It's been a hit so far. Integrating it into the tools we already used frequently made sense and we've eliminated a program or two that it's made redundant.
What do you dislike about the product?
None as of yet and I feel certain that customer support and what I've seen of the knowledge base would be a great help if and when anything comes up
What problems is the product solving and how is that benefiting you?
Less time collecting and managing information since we've started using it.
Very good platform but pricey
What do you like best about the product?
It's everything you want in a survey platform. Most features are present, very customisable and easy to make a new advanced form. It's not worse than the main competitors out there.
What do you dislike about the product?
It could be cheaper or at least the non-premium versions could have more features. It's all or nothing.
What problems is the product solving and how is that benefiting you?
I need a formal way of surveying my clients and SurveySparrow makes it easy for me to do so.
Powerful tools, clean interface.
What do you like best about the product?
Value for money for a lot of the tools that are there. The conversational feel really helps with retaining people to answer the surveys. As long as we know that the people that takes the surveys have good connection, SurveySparrow is the way to go.
What do you dislike about the product?
For participants with weak internet connection, when they refresh the page, all the infomation that has been placed disappears. Because of this we use a different supplier just for people with bad internet connection. Hopefully SurveySparrow has an autosave or memory feature.
What problems is the product solving and how is that benefiting you?
How it consolidates the data quickly and clearly with a lot of parameters.
Survery Sparrow is a affordable, helpful, and great for small businesses.
What do you like best about the product?
The automation, tech support, helpful staff memeber and user friend interface.
What do you dislike about the product?
The model to use texting features could be better.
What problems is the product solving and how is that benefiting you?
SuperSparrow is solivng our data gap with our clients. SurverySparrow is helping us get actionable data to make large scale change!
Excellent platform for organizations
What do you like best about the product?
The different types of questions that you can add to the surveys is exceptional
What do you dislike about the product?
None really, just some improvements such as integrations with google meet to show after a meeting
What problems is the product solving and how is that benefiting you?
No issues so far
Professional well designed surveys made simple
What do you like best about the product?
Very simple and easy to use service that outputs professionally designed surveys that will result in good data collection. Very easy to integrate into existing workflows.
What do you dislike about the product?
Pricing for low volume use is prohibitve
What problems is the product solving and how is that benefiting you?
Market research obtaining views of specific audiences.
SurveySparrow provides us the best solution for surveys with customers and internal projects
What do you like best about the product?
It allows us to create many different surveys, allowing us to deliver nested solutions, linked solutions, etc. The best option we have found so far
What do you dislike about the product?
We have not found many things we dislike. Just like any business people want tailored solutions but the SurveySparrow team have helped us overcome problems
What problems is the product solving and how is that benefiting you?
Allows us to gather information easier and quicker from multiple users
Survey Sparrow does it all!
What do you like best about the product?
Survey sparrow is so easy to use and has every feature you could ever need or want! Great reporting features, the ability to use multiple formats and logic flows in a single survey. You can also embed videos, photos, voice features and more!
What do you dislike about the product?
I did run into a number of unexpected paywalls as I sought to incorporate features that I thought were already included in my plan so it became more expensive than I originally had budgeted for.
What problems is the product solving and how is that benefiting you?
User research, user experience + feedback
Started using SurveySparrow and have been impressed so far
What do you like best about the product?
The flexibility of the different questions and formats is quite nice. The interface also looks nicer than other solutions I've used in the past.
What do you dislike about the product?
The defaulted questions are not always the most relevant to what I am using the survey for.
What problems is the product solving and how is that benefiting you?
The other solutions I've used in the past did not provide as slick of an interface and visually SurveySparrow has been better
Clean and Simple UI, good analtyics
What do you like best about the product?
Didn't need any sort of instructions, just made sense. Easy to use, easy to edit. Clean and polished presentation to the end user & powerful analytics and reporting afterwards.
What do you dislike about the product?
No complaints here, will use again when I need another survey.
What problems is the product solving and how is that benefiting you?
A quick, clean and easy way to get feedback from users.
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