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SurveySparrow

SurveySparrow | 1

Reviews from AWS Marketplace

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External reviews

1,982 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    M H.

Great onboarding with a great product

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use as soon as you sign up!
What do you dislike about the product?
The choice of templates are great but some more flexibility would be nice to make them more interactive
What problems is the product solving and how is that benefiting you?
Team communication and team health status.


    Valay C.

Easiest tool to understand your customers through Surveys

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Quick templates are available, so you don't have to scratch your head while making a customer satisfaction form or survey. Insightful analytics from the responses received. Follow up and partial completion analytics are pretty helpful.
What do you dislike about the product?
Don't like that there are plug-in prices for a few custom features. Also, it would be great if I could pay per month. Lastly, a few more pre-built templates and customization would be appreciated.
What problems is the product solving and how is that benefiting you?
Indeed, does a job of feedback completion rate enhancement so that you have a critical observation of your customer requirements. Google forms are tedious, and very few people complete them.


    Ravish K.

Good software for data collection, can do better in analysis bit

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, free trial and question types. the software is also quite user friendly and someone with limited experience can also create the survey in a jiffy without issue.
What do you dislike about the product?
The software is good for survey data collection. the thing that they can do better is with analysis of the survey responses. they should add some advance data analysis features
What problems is the product solving and how is that benefiting you?
the survey is good for data collection and i have been using this to collect data for my research projects for some of my clients, who have limited budget and need quick response.


    Abhineet S.

Customize the way you ask for Feedback

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
Te survey pattern is great and user friendly with a lot of templates to choose from and you can apply the logic too in between the question which is cherry on cake.
What do you dislike about the product?
What I found as a drawback is that we can't copy all the questions to a different template.
What problems is the product solving and how is that benefiting you?
Taking feedback for our software and generating leads from that and customizing solution on the basis of survey.


    Automotive

Easy way to create and share questionnaires

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
It is very intuitive to create all kinds of questionnaires. You can test a wide variety of subjects in an intuitive way. I also like the different ways to share it. It's very easy to add your questionnaire directly on your website
What do you dislike about the product?
I wish they would have offered a panel feature if you don't want to interact internally or with your customer base. They don't do it for GRPD but they could at least partner with another panel provider
What problems is the product solving and how is that benefiting you?
Create questionnaires that are relevant, flexible, with a modern and professional design


    Monika R.

Great look&feel

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
What makes SurveySparrow stand out is the way their surveys look. Conversational, with pictures in the background, nicely animated transitions between questions - it's not just another boring online survey.
What do you dislike about the product?
I don't like the pricing system, specifically that there are some "general survey" plans and CX plans, and the former do not include NPS, CSAT and CES Surveys. That's disturbing.
What problems is the product solving and how is that benefiting you?
My needs at the moment do not require doing a lot of surveys and advanced options in surveys. SurveySparrow is a simple tool where it is easy to build a visually appealing survey, and the free personal plan allows me to collect 100 responses per month.


    Computer Software

Professional tool

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
It has many features, including a question library that is ready to use. It offers plenty of customization opportunities regarding colors, but the best are the global variables.
What do you dislike about the product?
When sending surveys via email, I could not set the domain of the sender's email in the free plan. Therefore, I needed to look for another tool, as it was a crucial criterion.
What problems is the product solving and how is that benefiting you?
We need to measure Net Promoter Score and other customer satisfaction metrics in order to make our services and products more useful for our customers. .........


    Saba H.

Easy to use, visually appealing surveys

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
I use different tools for gathering data; Survey sparrow has a friendly working environment and wide options for answer types.
What do you dislike about the product?
I wouldn't say dislike, but I would like an economical option for recruiting participants globally for the survey.
What problems is the product solving and how is that benefiting you?
It enables me to do more in-depth and creative quantitative studies.


    Consumer Electronics

Surveys with Value

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Very simple to setup and get a logical flow for feedback. The design and assistance to setup makes the survey process seamless. The ability to export data into a format that can be processed offline is perfect.
What do you dislike about the product?
There are several limitations on each of the phases and levels which are not immediately obvious. You must be careful on the level you select, but once you know where you're at it's a perfect way to collect data.
What problems is the product solving and how is that benefiting you?
Ability to manage survey data and collect information and feedback in a fast, efficient and simple manner without too many restrictions on ownership of the data.


    Rob R.

Survey Sparrow, Better Than Typeform!

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
The Dynamic Question Features are amazing!
What do you dislike about the product?
There's nothing that I can see I dont like.
What problems is the product solving and how is that benefiting you?
Survey Sparrow is helping me to collect information from users that do NOT have to share personal info.