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SurveySparrow

SurveySparrow | 1

Reviews from AWS Marketplace

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External reviews

1,982 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kunal S.

Great platform to manage data aggregation

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
The platform is easy to use and very intuitive. Complex logics can also be set up very easily to ensure maximum customization.
What do you dislike about the product?
The platform could provide more options for customization, I am sure these will be integrated in future releases.
What problems is the product solving and how is that benefiting you?
Ensuring that a user's effort in sharing responses is optimized is the primary problem that SurverySparrow is trying to solve. The number of use cases for which organizations need to start collecting data has increased exponentially and a platform to manage these with ease is the need of the hour.


    Retail

Great Survey Platform

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
The simplicity of the software was incredibly appealing to our company.
What do you dislike about the product?
There wasn't much to dislike, although I did receive one too many emails.
What problems is the product solving and how is that benefiting you?
We needed to collect information from customers regarding their experience.


    Information Technology and Services

Comparable with leading products like Survey Monkey

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
Range of question types
Great user experience for responders
What do you dislike about the product?
Lack of integrations with popular tools like Airtable, Slack etc.,
What problems is the product solving and how is that benefiting you?
The response rates have increased since I have started using SurveySparrow. This is because of the seamless flow and better user experience.


    Mihir P.

Awesome tool. I used it to roll out NPS survey across the company - amazing features

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Speed, survey design, analytics and simplicity from user perspective
What do you dislike about the product?
Nothing so far. Could improve their marketing. Wasn't easy to find them. I find them better than survey monkey. Also the enterprise version is value for money from a pricing perspective.
What problems is the product solving and how is that benefiting you?
NPS Survey


    Research

Great deal for startups

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
SurveySparrow is a great platform for startups. Not only does it have a feature-rich online survey tool, it also has a very attractive program for entrepreneurs early in their startup journey.
What do you dislike about the product?
It is not as customizable as I would like.
What problems is the product solving and how is that benefiting you?
It is giving me an additional resource to recommend to my clients that are startups.


    Apparel & Fashion

Great, easy way to build and share surveys! I had a great experience using Survey Sparrow

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Ease of flow for building and changing questions. Easy linking and sharing on multiple platforms for visibility. I like the chat survey set up function.
What do you dislike about the product?
Some additional reporting breakdowns / data groupings could be handy for summarising and seeing trends.
What problems is the product solving and how is that benefiting you?
Sharing market feedback, trend analysis, where there are gaps in the market, giving customers a voice on certain subjects


    Emily A.

Loved it!

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use was incredibly helpful. All employees found it very user friendly
What do you dislike about the product?
Truly nothing, maybe some specific question suggestions.
What problems is the product solving and how is that benefiting you?
Engagement interests and learning what our employees were looking for the most!


    Individual & Family Services

easy to use platform with great customer service

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
Customer service walked me through answering my questions
What do you dislike about the product?
There could have been more templates for the free version
What problems is the product solving and how is that benefiting you?
helped me reach a lot of people for an event


    Sanjay kumar B.

It was very helpful

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
The different style of creating a survey
What do you dislike about the product?
Premium membership and sometime lagging thats why I faced some issue
What problems is the product solving and how is that benefiting you?
Creating a survey and get a concencus


    Information Technology and Services

It is quite easy to use and covered all my use cases

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
The overall UI design of the product is quite good and makes it easy and user-friendly.
What do you dislike about the product?
I could not find a monthly plan. It's either quarterly or annually. When someone is not sure about a product, a monthly plan helps.
What problems is the product solving and how is that benefiting you?
It helps in collecting multiple organizational survey data for us. The consolidated output makes it easy to analyze the feedback/input received.