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One of the better survey solutions out there
What do you like best about the product?
Easy way to do automated customer surveys in our app or through email. Admittedly haven't used the additional features like chatbots and whatnot but appreciate that the option is there in one tool.
What do you dislike about the product?
Pricing is way too complicated with a lot of tiers for businesses of different sizes. It's offputting for a small business of our size. We were also annoyed that we needed to sign up to see any prices to begin with.
What problems is the product solving and how is that benefiting you?
Survey sparrow (funnily enough) solves the survey problem. We want to prompt our users and get their feedback on our application. Survey sparrow allows us to do this through many different channels (link, in-app, etc.)
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User Friendly
What do you like best about the product?
Easy Customization, Great User Interface.
What do you dislike about the product?
Expensive Plans, which are unaffordable for some Org
What problems is the product solving and how is that benefiting you?
I got help to get C-Sat
Fine
What do you like best about the product?
Survey Sparrow does the basics that you need.
What do you dislike about the product?
I really didn't have any problems with it
What problems is the product solving and how is that benefiting you?
Trying to get data
Seems to be a pretty robust tool though we did run into some trouble dialing in some customization
What do you like best about the product?
An affordable option compared to some of the other bigger survey companies.
What do you dislike about the product?
Ran into some difficulties with customizing some of the design.
What problems is the product solving and how is that benefiting you?
We needed to survey potential leads on our landing page and we were looking for an elegant and simple way to do that.
Good Product for all survey kind of operations
What do you like best about the product?
Good Product for all survey kind of things. Lots of features are there to make your survey better.
What do you dislike about the product?
Nothing like that. There is nothing i dont like in this product.
What problems is the product solving and how is that benefiting you?
It provides better features for a survey .we can use their platform to create any type of surveys
It's not Typeform but better
What do you like best about the product?
Its easy to use UI and form builder are amazing.
What do you dislike about the product?
Elements can be more visible. The color of the tool and the dashboard don't stand out. Too much white
What problems is the product solving and how is that benefiting you?
Filling forms in every department, feedback surveys, rating, information
Easy to use
What do you like best about the product?
We tried building our own platform to do surveys, but SS comes with some many customizable options, that we decided to go that route instead and after having used the Platform for over a year we find it's more than capable of doing what we need to get the required data from customers.
What do you dislike about the product?
I can't think of things I don't really care for. It would be great to have a laundry list of items or a wish list, but we have found it fills every need we have - sorry (we are Canadians)
What problems is the product solving and how is that benefiting you?
We are running online AGM's and need the platform for proxy voting and other questionnaires that will be sent out to the attendees in advance. This avoids having to do it in letter mail.
Very easy and intuitive tool
What do you like best about the product?
We got over +100 responses in less than 15 minutes
What do you dislike about the product?
Not everything is translated into the selected language
What problems is the product solving and how is that benefiting you?
Easy customer discovery
Survey Sparrow have all essential feature for conducting survey.
What do you like best about the product?
Ease of using the survey tools and analysis inbuilt tools.
What do you dislike about the product?
There is not much to dislike however the user interface can be enhanced
What problems is the product solving and how is that benefiting you?
it is helping in developing customised survey
Easy, user friendly
What do you like best about the product?
Available templates are very useful and can be used based on your need
What do you dislike about the product?
Nothing specific, earthing was OK and perfect
What problems is the product solving and how is that benefiting you?
I am able to make customized survey which is helping me to get team feedback on different expectations.
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