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SurveySparrow

SurveySparrow | 1

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External reviews

1,982 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Human Resources

Survey Sparrow

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
Survey Sparrow has improved the ability for companies to gather feedback from employees as well as partner companies. Our company uses Survey Sparrow on a daily basis to review gathered feedback and provide a better service to our clients. It is very easy to integrate with analytical tools such as dashboards and other reporting tools. Since the first day we decided to go with Survey Sparrow their support team has made it very easy for us to enhance our productivity and implement with other systems used within the company.
What do you dislike about the product?
Honestly I do not have any negative feedback for their support team or the company overall.
What problems is the product solving and how is that benefiting you?
It is solving our productivity kinks, allow us to gather feedback and correct any issues that we may find.


    Amanda M.

Great survey tool for presentation

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
-Easy drag and drop format for creating the surveys, including customizing design aspect
-Convenient options to copy over surveys
-Chat features to speak with developers if there are issues
-No difficulites with integration
What do you dislike about the product?
-There is a lack of email marketing tools and you are not able to segment audience
-There was an upgrade that makes it difficult to share results without paying more
What problems is the product solving and how is that benefiting you?
Surveysparrow is getting feedback from clients, and engaging them with our organization's content


    Neil C.

Easy to use and lots of options

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and lots of options, helpful customer service.
What do you dislike about the product?
We only need it for 1 month out of the year, so dont like that I can just purchase a month ot so.
What problems is the product solving and how is that benefiting you?
We used it for collecting customer information for a draw at our trade show.


    Utilities

Great platform and awesome tech support

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
The ability of customize my survey and the tech support team
What do you dislike about the product?
the high fees to integrate with salesforce
What problems is the product solving and how is that benefiting you?
It centralized all the answers collected in our appointments and improved the meeting time with our salespeople and customers


    Consulting

Great product for employee surveys

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
I like how easy it is to navigate the system and love the emojis included with the product.
What do you dislike about the product?
I wouldn't say I like the tiers but understand the reason behind it. Also, I dislike all the phone calls received from their company. I dont like being rushed into things.
What problems is the product solving and how is that benefiting you?
Through the surveys, we understand and listen to employees' concerns so that we can take actionable steps as a company.


    Primary/Secondary Education

Annoying

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
It was a nice design and aesthetic choices
What do you dislike about the product?
They communicated to much (emailed constantly)
What problems is the product solving and how is that benefiting you?
More enabling for staff when I send out mass surveys


    Shane P.

Effortless setup

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
Accessability and ease of use, follow up support
What do you dislike about the product?
Hard to say at this stage as I have jsut started using it and so far it has been an enjoyable experience
What problems is the product solving and how is that benefiting you?
Helping me poll my audience to research new products


    Miguel O.

Great product, great user experience

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
It's very easy to use and the implementation/integration in our websites it's pretty simple. It gave me a clear vision of our customer feedback and it's User Experience allowed me to have a great % of responses
What do you dislike about the product?
It could be helpful to allow delete Share results' links created previously. Sometimes you just create a link and it's possible to disable it but keeping them it's a mess and distracting
What problems is the product solving and how is that benefiting you?
We needed to understand the NPS evaluation about our customer experience in our orders' process


    Emily M.

Very Helpful for Open Houses

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
incredibly easy to navigate!! so great for open houses and it's super easy to export the info.
What do you dislike about the product?
I wish some of the text boxes didn't have such a limited character count.
What problems is the product solving and how is that benefiting you?
easy for clients to use when they're going through an open house. quick and easy.


    Food & Beverages

Great survey platform

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
Customization options and tools and good design
What do you dislike about the product?
I like everything so nothing to note here
What problems is the product solving and how is that benefiting you?
Customer insights for new product dev