DataDome Bot Protect
DataDomeReviews from AWS customer
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Robust and effective bot protection solution
What do you like best about the product?
1. Effective built-in bot management rules
2. Ability to protect application against various types of fraud activities
3. Protection in real-time
4. Ability to work with XHR requests
5. Easy to deploy and use (also flexible deployment options)
6. User-friendly interface for management
7. Minimal impact on the production infrastructure
8. Excellent customer support
9. Ability to improve functionality of the solution according to the specific needs or cases
10. Detailed logs, analytics and dashboards
11. Many integration options
12. Using of AI in attacks detection
2. Ability to protect application against various types of fraud activities
3. Protection in real-time
4. Ability to work with XHR requests
5. Easy to deploy and use (also flexible deployment options)
6. User-friendly interface for management
7. Minimal impact on the production infrastructure
8. Excellent customer support
9. Ability to improve functionality of the solution according to the specific needs or cases
10. Detailed logs, analytics and dashboards
11. Many integration options
12. Using of AI in attacks detection
What do you dislike about the product?
1. Limited functionality in rate limiting
2. Hard rule management when it's required to implement massive changes
3. Not very flexible permission management in the console
4. Not always enough information to understand the reason of user blocking after solving captcha
5. Not very flexible pricing model
6. Limited API
2. Hard rule management when it's required to implement massive changes
3. Not very flexible permission management in the console
4. Not always enough information to understand the reason of user blocking after solving captcha
5. Not very flexible pricing model
6. Limited API
What problems is the product solving and how is that benefiting you?
Protection of the platform from various types of fraud activities, mainly related to false registration, attacks on recovery endpoints and brute-force of user accounts.
Generally good, although prone to false negatives
What do you like best about the product?
The ability to integrate at edge is very nice, leads to a simple setup.
What do you dislike about the product?
I find the efficacy of its bot detection to lean into false positive territory quite often.
The JS library is prone to race conditions unless the datadome script is loaded extreamly early in the page, which often isnt ideal for page performance.
The JS library is prone to race conditions unless the datadome script is loaded extreamly early in the page, which often isnt ideal for page performance.
What problems is the product solving and how is that benefiting you?
Bot detection and blocking on a booking flow
Very good experience and collaboration with DataDome's support
What do you like best about the product?
We have a very good collaboration with DataDome's support, we have instant responses through slack channel or email
What do you dislike about the product?
I believe that they need to improve their documentation
What problems is the product solving and how is that benefiting you?
We can see that DataDome provides a comprehensive solution to the growing problem of bot-driven threats, offering businesses the tools needed to protect their digital assets and maintain trust with their users.
Advanced bot protection with a focus on performance and scalability
What do you like best about the product?
The most useful aspect of DataDome is its ability to detect and mitigate bot attacks in real-time without affecting the experience of legitimate users. Its main advantage lies in the use of artificial intelligence and machine learning, which allows it to quickly adapt to new threats. Additionally, it offers easy integrations with multiple platforms (CDN, WAF, APIs, mobile applications) and a very intuitive dashboard to monitor suspicious traffic.
What do you dislike about the product?
The least useful aspect is that, in some cases, it can generate false positives that block legitimate users, which requires fine-tuning in the configuration. Another disadvantage is that its cost can be high for startups or small companies, as it is mainly aimed at organizations with a large volume of traffic.
What problems is the product solving and how is that benefiting you?
Protection against scraping: prevent competitors or malicious actors from extracting sensitive information (prices, catalogs, proprietary content).
Defense against application layer DDoS: block malicious traffic that could affect service availability.
Reduction of fake traffic: eliminate bot visits that inflate metrics and distort analytics.
Protection of infrastructure and cloud costs: by filtering malicious traffic, unnecessary consumption of bandwidth, servers, or APIs is avoided.
Defense against application layer DDoS: block malicious traffic that could affect service availability.
Reduction of fake traffic: eliminate bot visits that inflate metrics and distort analytics.
Protection of infrastructure and cloud costs: by filtering malicious traffic, unnecessary consumption of bandwidth, servers, or APIs is avoided.
Feedback on the DataDome solution
What do you like best about the product?
- Effective and relevant solution to counter malicious bots, layer 7 DDoS attacks, API abuse, scraping, credential stuffing, scalping, fake account creation, vulnerability scanning, and payment fraud.
- European (French) solution.
- Quality support and assistance.
- Clear communication and appreciable transparency.
- Dedicated Technical Account Manager for personalized follow-up.
- Quick and intuitive solution onboarding.
- Simple and ergonomic web management interface.
- Relevant and readable web metrology interface.
- Quality support.
- Ease of implementation.
- Ability to develop new features according to client needs.
- European (French) solution.
- Quality support and assistance.
- Clear communication and appreciable transparency.
- Dedicated Technical Account Manager for personalized follow-up.
- Quick and intuitive solution onboarding.
- Simple and ergonomic web management interface.
- Relevant and readable web metrology interface.
- Quality support.
- Ease of implementation.
- Ability to develop new features according to client needs.
What do you dislike about the product?
- Limit of 30 configurable endpoints.
- Ability to offload logs on the client on-premise side.
- Ability to offload metrology and supervision on the client on-premise side.
- Ability to offload logs on the client on-premise side.
- Ability to offload metrology and supervision on the client on-premise side.
What problems is the product solving and how is that benefiting you?
API abuse, scraping, credential stuffing, scalping, the creation of fake accounts, vulnerability scanning, and payment fraud.
Robust and automated protection against illegitimate traffic
What do you like best about the product?
The integration of DataDome was done quickly, with very professional support from the technical teams. From the POC phase, we were able to measure the system's effectiveness in detecting and blocking suspicious behavior without impacting the user experience. The solution integrates seamlessly into our stack and the interface allows for detailed traffic analysis, which is very useful for our technical teams. The dashboard is intuitive and the reports are clear: you can immediately see the impact of the solution in terms of threat detection and blocking. Another strong point is the ability to easily manage exception rules, such as IP whitelisting for certain technical partners or third-party services, which is essential in our context.
What do you dislike about the product?
It has happened to us that the solution triggers captchas for legitimate users, especially during traffic spikes or behaviors mistakenly considered suspicious. However, the DataDome teams have always been responsive in analyzing these cases and adjusting the rules accordingly.
What problems is the product solving and how is that benefiting you?
Before implementing DataDome, our e-commerce site was regularly targeted by crawlers and automated bots, with few effective means to detect or reliably block them. The manual analysis of abnormal traffic also represented a significant burden for our development team, diverting resources from higher value-added tasks.
Since the deployment of DataDome, we have significantly strengthened our security level against automated attacks: malicious bots, credential stuffing attempts, intensive scraping of our product catalog, etc. The solution allows us to identify and block these behaviors in real-time, in a fully automated manner, while maintaining a smooth experience for our legitimate users.
We now have clear and centralized visibility over our traffic, which allows us to make more informed decisions on the product and tech side. The product catalog, a strategic element of our business, is now better protected against competition.
Since the deployment of DataDome, we have significantly strengthened our security level against automated attacks: malicious bots, credential stuffing attempts, intensive scraping of our product catalog, etc. The solution allows us to identify and block these behaviors in real-time, in a fully automated manner, while maintaining a smooth experience for our legitimate users.
We now have clear and centralized visibility over our traffic, which allows us to make more informed decisions on the product and tech side. The product catalog, a strategic element of our business, is now better protected against competition.
Reliable, Scalable, and Effective Bot Protection
What do you like best about the product?
We recently integrated DataDome as our primary bot protection solution for our web and mobile platforms, and the results have been impressive. DataDome stands out for its real-time detection and blocking of malicious bots, leveraging advanced techniques like device fingerprinting, behavioral analysis, and machine learning. This has allowed us to significantly reduce fraudulent activities, scraping attempts, and account takeover risks without disrupting the experience for legitimate users.
The support from the DataDome team has been invaluable, especially in facing fast-pacing attacks, setting up new security scenarios, and analyzing threat data to stay ahead of emerging risks.
Key benefits include high accuracy, flexible customization, and strong scalability. Integration was smooth with our infrastructure, and we’ve even seen performance gains thanks to reduced server load. Highly recommended for robust, hassle-free bot protection.
The support from the DataDome team has been invaluable, especially in facing fast-pacing attacks, setting up new security scenarios, and analyzing threat data to stay ahead of emerging risks.
Key benefits include high accuracy, flexible customization, and strong scalability. Integration was smooth with our infrastructure, and we’ve even seen performance gains thanks to reduced server load. Highly recommended for robust, hassle-free bot protection.
What do you dislike about the product?
Nothing major so far. The initial configuration requires careful tuning to avoid blocking edge-case legitimate traffic, but the support team was responsive and helped us fine-tune the rules quickly
What problems is the product solving and how is that benefiting you?
Key Problems Solved
• Bot & Fraud Prevention: Blocks scraping, credential stuffing, account takeovers, and payment abuse in real time.
• Data & Business Protection: Prevents price/content scraping, inventory abuse, and skewed analytics.
• Performance & Cost Gains: Cuts server load and infrastructure costs by filtering non-human traffic.
Benefits
• Reduced fraud and fewer incidents.
• Faster, more reliable user experience.
• Lower costs and better data accuracy.
• Teams stay focused on high-value work.
In short, DataDome has improved our security posture, reduced costs, and helped us operate more efficiently.
• Bot & Fraud Prevention: Blocks scraping, credential stuffing, account takeovers, and payment abuse in real time.
• Data & Business Protection: Prevents price/content scraping, inventory abuse, and skewed analytics.
• Performance & Cost Gains: Cuts server load and infrastructure costs by filtering non-human traffic.
Benefits
• Reduced fraud and fewer incidents.
• Faster, more reliable user experience.
• Lower costs and better data accuracy.
• Teams stay focused on high-value work.
In short, DataDome has improved our security posture, reduced costs, and helped us operate more efficiently.
Reliable, professional, and innovative partner
What do you like best about the product?
A product and a true quality service
Continuous improvements
A real consideration of customer issues.
A very responsive and quality reactivity and support.
Continuous improvements
A real consideration of customer issues.
A very responsive and quality reactivity and support.
What do you dislike about the product?
To date, no criticism of Datadom or the product.
What problems is the product solving and how is that benefiting you?
DDOS, Bot, Scraping Protection: allows for reducing the demand on infrastructures.
DataDome provide's excellent service at an affordable price.
What do you like best about the product?
Datadome provides a solid Bot Mitigation platform that allows you to easily analyze traffic and make informed decisions about traffic thats hitting your environment. The multitude of different models provides detailed information about threats as they are detected.
What do you dislike about the product?
The F5 Integration was a bit rough initially to get working. I ended up working with our customer support team to get the integration finalized, but I felt that the knowledge on their team was not as good as it could have been. We've also some some issues with our support team changing and us not being alerted.
What problems is the product solving and how is that benefiting you?
Provide affordable and update to date bot mitigation for our external facing applications.
Great service and great customer support
What do you like best about the product?
We needed to protect our site from content scrapers and bots, and we found DataDome to be the perfect solution. DataDome integrated seamlessly into our systems and offers a clear dashboard to monitor traffic and blocks. Modifying custom rules is straightforward and immediate, and analyzing anomalies is quick and clear. Their customer service is highly responsive, providing solutions even for the most challenging bots, such as in cases of false negatives.
What do you dislike about the product?
As a service it is almost perfect: some improvements could be a larger set of historical data, currently limited to a 30-day time window, and more customization of the captcha page.
What problems is the product solving and how is that benefiting you?
Bots were interacting with our system in an unpleasant way, causing many issues; DataDome is helping us blocking them and protecting our sites.
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