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IBM Targetprocess

IBM Software

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

200 reviews
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4-star reviews ( Show all reviews )

    Matthew Z.

Target Process nails the Kanban Process.

  • December 09, 2016
  • Review provided by G2

What do you like best about the product?
We have been using Target Process for 3 years. Over those three years our development as gone from just a handful of developers to multiple teams in several departments. As a result our development process has changed significantly since the first day we started using Target Process. We haven't run into a situation where Target Process as failed to met our changing needs.
What do you dislike about the product?
One area I wish Target Process was stronger is in the handling of new requests from our stakeholders. Target Process does offer a secondary product called help desk that is designed to help with these types of requests, but it hasn't been updated in some time so it doesn't have near the level of polish the main product does.
What problems is the product solving and how is that benefiting you?
I don't think there isn't a part of the development process that we aren't using Target Process for.

We used the API Target Process offers to create our own request system.

We use it for time estimation and for sprint planning.

The developers use it on a daily basis. The user story holds all of the details needed for development and we use the comments system to document any communications between all the parties involved with a given user story.

The developers also track their development time in target process.

We also use the reporting to generate various reports for the stakeholders.

I can't emphasize enough how nice it has been to be able to do all of this out of a single system.
Recommendations to others considering the product:
Have an idea of what your process is, or should be before you move into Target Process. While Target Process is more than capable of adapting to just about any situation. If you have good idea of what you want your process to be the process of getting Target Process will be pretty straight forward.

We moved from a whiteboard with index cards to Target Process in a little over two days.


    Oil & Energy

Use of TP as a project management and capacity planning tool for our team

  • June 30, 2016
  • Review provided by G2

What do you like best about the product?
Visual management capacity
Release / Sprint / Backlog / Impediment management
What do you dislike about the product?
Capacity planning function with Team
What problems is the product solving and how is that benefiting you?
Multiple projects and teams in parallel mode with sometimes several work locations


    Raghav S.

Awesome Product ! Great Engineering

  • June 27, 2016
  • Review provided by G2

What do you like best about the product?
Very Intuitive User Interface.
Ease of Use
Feels like the TP team has spent time in analyzing how to reduce the how to reduce the number of operations (clicks/scrolls) for the user to get the work done.
The best feature that i like is User Story Addition / and Addition of Test cases. You can add a user story in less than 5 seconds and describe when you wish to.
What do you dislike about the product?
View Customization is still a little complex. sometimes after customizing your view you don't see the rows generated. Its only after some experience you would understand how to generate a view. But i am sure these people will come up with the most simpler way of handing views.
What problems is the product solving and how is that benefiting you?
Earlier i used to spend a lot of time creating business requirement document no I do not spend time creating any business requirement document.
1. Add Project
2. Define Features
3. Add User Story
4. Describe User Story
5. Estimation.

Its all so simple and quick. Since Business requirement documents keep changing i put all my ideas as comments and share with the team. Once a month we review all the comments and modify the story description.
Recommendations to others considering the product:
My Recommendation would be

a. Please simplify the views
b. In earlier versions of target process iteration planning was simpler now i see its a little difficult.
c. We are interesting in people specific / feature specific / user specific performance reports. I have already mentioned this in previous survey.
d. Security : Sometimes we work with part time developers we wish them to just view a certain part of the project say only a couple of stories. we can do that as of now.


    Jorge C.

Good product with a great roadmap to complete

  • June 06, 2016
  • Review provided by G2

What do you like best about the product?
Intuitive visual interface, speed and easy to user / setup. Great improvement since last major version (2).
What do you dislike about the product?
The reporting seems to me to be the major leak. Must find a better solution for reporting, also easy to setup.
The capacity planning and days off is also a must have to allow teams / projects / companies to plan properlly the work.
What problems is the product solving and how is that benefiting you?
Reporting and daylly work visibility / planning.


    LISA S.

Target Process & Ease of Use

  • June 03, 2016
  • Review provided by G2

What do you like best about the product?
That is seems to capture all the elements needed to have multiple teams and business areas review the details, criteria, action plan and that we can all experience this communication in one place via requests, stories, tasks, etc.
What do you dislike about the product?
The search feature in TP3 is hidden, unlike in TP2.
What problems is the product solving and how is that benefiting you?
Having one collective place to work a user story so communication does not get lost, or in the case of email folks get dropped from an email conversation but as long as that user is in TP they are in the loop. Less running around the office to visit others to discuss user stories and criteria, which equates to more productivity.
Recommendations to others considering the product:
If a company is looking to cut down on disturbing others during their work day and will use TP as the source of all information, they will find their productivity is increased.


    Insurance

Nice tool for our requirements

  • June 01, 2016
  • Review provided by G2

What do you like best about the product?
Very clear user interface, the functionality provided by the tool, it's ease of use and the support provided by the company. There's continuous enhancements going on which is another plus point.
What do you dislike about the product?
It would have found much more use with in our organisation if it supported multiple cost centres and multiple costs for different resources. It also lacks plug-ins for some of the common devops/sysops tools.
What problems is the product solving and how is that benefiting you?
We as an organisation are trying to move towards agile way of project delivery. This tool has come handy as most of our projects (including some with third parties) are delivered using Target Process. Prior to this, it was quite a manual process of tracking the progress using spreadsheets.
Recommendations to others considering the product:
Easy to set up and fulfills most of our day to day project management needs


    Health, Wellness and Fitness

A flexible and cost effective solution to workflow management.

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
The support provided is among the best I have seen in the industry. They are a very responsive and always willing to dive in and resolve/clarify any issues.
What do you dislike about the product?
The administrative area of the site is not as robust and we would like.
What problems is the product solving and how is that benefiting you?
Creating major milestones and giving transparency throughout the organization.
Recommendations to others considering the product:
Make sure to understand current workflow before implementing.


    Pharmaceuticals

Simple project management that works the way you want it to.

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
The clean interface that works well. We also use the API to automatically create dev request which is really handy.

We commonly use TP as a knowledge base for all development issues. All issues are submitted into TP and tracked there as request. Those request can become bugs and/or stories. Regardless of the type of TP it is, we can search TP and retrieve stored solutions and fixes previous devs used.
What do you dislike about the product?
TP has several features that don't work well in IE but do in other browsers. The lack of browser compatibility is annoying and I am even using IE 11.

The main search feature doesn't allow sorting by created date, TP number etc. To perform sorts like that, we have to create a TP3 board and search on the board and then sort on the board columns. It would be nice if the general TP search allowed sorts.
What problems is the product solving and how is that benefiting you?
We are using TP to manage our Agile development for several in house projects. Its has helped us to keep track of where our projects are in the development life cycle. It has also helped us determine where our deficiencies are when we see TP's being split across sprints.


    Computer Software

We are using TP for Agile development

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
Target process is easy to use with different views and reports.
It´s also easy to step between Epics down to task.
We are using TP for Product increment planing (PI) and it´s easy to move user stories from one sprint to another.
It's also a good tool to measure the team sprint velocity.
What do you dislike about the product?
It´s hard to get a good overview like the one we get when we are using post-it on a wall.
What problems is the product solving and how is that benefiting you?
We are building a sell system and are doing PI-planning and sprint planning in TP


    Paul H.

Excellent for freelance and contract work

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
Simple to configure work flows and intuitive panels definition and grouping
What do you dislike about the product?
Lack of competition in same market with such high specification
What problems is the product solving and how is that benefiting you?
Bugs and new fearures