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Reviews from AWS Marketplace

4 AWS reviews
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    Robin Lu

Impressive platform. Excellent Service!

  • July 18, 2022
  • Review verified by AWS Marketplace

Been wanting to implement an omnichannel contract centre system for years. Local Measure's project team offered a well tailored and affordable solution to suit our team and budget.
Great services from planning to implementation to follow-ups. Will definitely recommend them.


    Amelie M.

Fantastic partnership

  • July 15, 2022
  • Review verified by AWS Marketplace

The support team is excellent and we receive personalized service every time we contact them. It's really a partnership more than a client/company relationship.
Keep up the good work :)


    Richard Hay

The Call Centre I Was Waiting For

  • June 10, 2022
  • Review verified by AWS Marketplace

A Call Centre that integrates to my identification management system (AZURE AD) , scales up, scales down in minutes, pay for what we use, brings in multiple data feeds, multiple countries, integrates with existing systems, all with great ease. What more could I want.


    Maj

Very Impressive Product! Customer-centric organisation.

  • April 09, 2021
  • Review verified by AWS Marketplace

Local Measure was the easiest to integrate of all the solutions we looked at, and the resourcing was exceptional. After we reached out to them, they gathered the requirements and within a span of two or three days we had a solution.

Post-implementation support can be exhausting. With Engage for Amazon Connect, there was no need to repeat training, everything was recorded so agents could refresh easily if needed.
From creation of a new agent until when they start servicing a customer, it used to take 4–7 days. Now it’s 1–2 days max.

Thank you Local Measure Team!


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