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Airtable has helped us organize our operation
What do you like best about the product?
The customization and automation is a great aspect which really helps us automate our business. We utilize forms heavily and it helps us look professional
Ease of Use: Airtable’s intuitive interface and drag-and-drop functionality make it easy for users with minimal technical expertise to get started.
Ease of Implementation: Setting up Airtable is straightforward, with customizable templates that can be tailored to specific business needs quickly.
Customer Support: Airtable offers comprehensive documentation, guides, and responsive customer support, assisting users in resolving issues efficiently.
Frequency of Use: Its versatility ensures frequent use across various departments, from project management to CRM and inventory tracking.
Number of Features: Airtable’s extensive features, including multiple data views, real-time collaboration, and automation, cater to diverse operational needs.
Ease of Integration: Seamless integration with third-party applications like Slack, Zapier, and Google Workspace enhances its functionality and streamlines workflows.
Ease of Use: Airtable’s intuitive interface and drag-and-drop functionality make it easy for users with minimal technical expertise to get started.
Ease of Implementation: Setting up Airtable is straightforward, with customizable templates that can be tailored to specific business needs quickly.
Customer Support: Airtable offers comprehensive documentation, guides, and responsive customer support, assisting users in resolving issues efficiently.
Frequency of Use: Its versatility ensures frequent use across various departments, from project management to CRM and inventory tracking.
Number of Features: Airtable’s extensive features, including multiple data views, real-time collaboration, and automation, cater to diverse operational needs.
Ease of Integration: Seamless integration with third-party applications like Slack, Zapier, and Google Workspace enhances its functionality and streamlines workflows.
What do you dislike about the product?
I wish we could copy tabs within bases to other bases
Learning Curve: While basic features are user-friendly, there is a learning curve for mastering advanced functionalities.
Cost: The cost can add up for larger teams or those needing advanced features, making it relatively expensive compared to other tools.
Mobile Experience: The mobile app, though functional, is not as robust as the desktop version, which can be a limitation for teams on the go.
Learning Curve: While basic features are user-friendly, there is a learning curve for mastering advanced functionalities.
Cost: The cost can add up for larger teams or those needing advanced features, making it relatively expensive compared to other tools.
Mobile Experience: The mobile app, though functional, is not as robust as the desktop version, which can be a limitation for teams on the go.
What problems is the product solving and how is that benefiting you?
Automation and forms
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Efficiency & Organization + Analytics
What do you like best about the product?
How I can take courses to better understand it's capabilities. I love how your team is frequently updating and revising for better functionality. Thank you for being such a rad team.
What do you dislike about the product?
Page Designer needs a copy and paste function between pages.
You need to allow me to move forms or pages between different interfaces within the same base. I want you to allow formula functions within whatever field type. I want you to allow me to choose number of text fields within the formula. Single select needs to be worked on as well. I'm sure I have more, but for now that will do.
You need to allow me to move forms or pages between different interfaces within the same base. I want you to allow formula functions within whatever field type. I want you to allow me to choose number of text fields within the formula. Single select needs to be worked on as well. I'm sure I have more, but for now that will do.
What problems is the product solving and how is that benefiting you?
Airtable allows me to collect more data with our employees, expenditures, SOP's, structuring the business. Decision making. ect...
AirTable is a simple solution for streamlining the way we store and share data.
What do you like best about the product?
AirTable has enabled us to keep all of our data in one place. It was fairly easy to integrate our existing data into one streamlined location, allowing us to be more efficient and keep our information current and easily accessible. Before, we had multiple spreadsheets saved in multiple locations, with multiple people accessing and updating the information. Airtable makes it easy to see our data in a variety of different ways and control who has access to the information as well as their level of access.
What do you dislike about the product?
It's taken some time to learn how to use AirTable. I've done a lot of research and watched a bunch of videos. I know there are many resources available on the website, however my organization is different than most of the marketing and customer service type businesses that use AirTable. I work for a food bank and have found it difficult to find specific examples or instructions on how to utilize AirTable in a way that works for our specific needs. If we were an advertising firm, I would have no problem finding tutorials and specific examples of ways to utilize AirTable. It's taken a lot of digging through the resources and searching online to find specific instructions on how to customize our base to make it work the way we need it to, and I know there are so many features that we haven't even discovered yet, it's just a matter of taking the time to do the research. It would be helpful if there was a way to talk to a live person to get support for certain issues.
What problems is the product solving and how is that benefiting you?
Streamlining our data into one location that can be customized and shared with other employees and outside sources.
Great tool, but customer support lacking
What do you like best about the product?
Really powerful and useful tool. Almost limitless possibilities, however, the limitless nature of the app is where you can get into lots of trouble as there are no guiderails and you can fall deep into chaos if you aren't careful. It also has a steep learning curve for more than the most rudementary level. Their templates, while they exist are very basic and could do with some "beefing" up. We recommend and use it extensively.
What do you dislike about the product?
Customer support is lacking and their billing and sales teams are terrible. Opaque billing practices with an unreceptive billing team.
What problems is the product solving and how is that benefiting you?
Helping to organize data across the board for our organization.
Complex Software That Serves Several Purposes
What do you like best about the product?
Airtable offers functionality that can meet so many different needs. I love that I can use it for different systems throughout our organization.
What do you dislike about the product?
I wish that Airtable offered a "view" that was set up like an excel spreadsheet. We use it to collect information from a form, but we also use it to store information and having a spreadsheet format would be helpful.
What problems is the product solving and how is that benefiting you?
We use Airtable for a couple of different systems. The primary system that we use Airtable for is camp registration and camp data storage. We put on an annual summer camp for approximately 1000 people. Unable to find a system to meet our registration needs, we turned to Airtable to custom create a CRM system to facilitate registration and camp planning.
An Incredibly Flexible and Powerful Platform
What do you like best about the product?
As a literary agent, what I like best about Airtable is its incredible flexibility and ease of use. It allows me to seamlessly organize and connect all aspects of my business—tracking authors, their publications, royalty reports, payment schedules, book covers, and promotional assets—all in one dynamic platform. The ability to link related records, like an author to their royalty reports or next book ideas to potential comp titles, makes it far more intuitive and powerful than traditional spreadsheets like Excel. Airtable’s visual and customizable interface, combined with its relational database capabilities, helps me brainstorm, plan, and execute with unparalleled efficiency. It's truly a game-changer for managing complex, multi-faceted workflows.
What do you dislike about the product?
One of the main limitations I’ve encountered is the pricing structure. My agency is small and I rely on a few external contractors to help run my business, and providing them full access would quickly get expensive. Additionally, creating complex automations or integrations seems to be beyond my know-how at the moment, so I feel like I'm not getting everything AirTable has to offer.
What problems is the product solving and how is that benefiting you?
Airtable is solving the challenge of managing interconnected, complex data in a way that's both organized and highly accessible. As a literary agent, I need to track an array of information—authors, their publications, royalty reports, payment schedules, book covers, promotional assets, next book ideas, and comparative titles. Airtable's relational database structure allows me to link all of these elements seamlessly, so I can quickly access or update information without redundancy.
The biggest benefit is the time and clarity it provides. Instead of sifting through separate spreadsheets or files, I can see everything in one dynamic view. I also appreciate the icalendar subscriptions that allow key dates and deliverables to appear in my calendar seamlessly.
The biggest benefit is the time and clarity it provides. Instead of sifting through separate spreadsheets or files, I can see everything in one dynamic view. I also appreciate the icalendar subscriptions that allow key dates and deliverables to appear in my calendar seamlessly.
User Friendly and Flexible
What do you like best about the product?
AirTable finds the perfect balance of having a huge number of useful features while also feeling intuitive and beginner-friendly.
What do you dislike about the product?
It is hard to create reports that are flexible and visually appealing to share with stakeholders and the public.
What problems is the product solving and how is that benefiting you?
We use AirTable as a CRM, accept form submissions through our website, and track both small- and large-scale projects, all in one seamless location.
Project Management & Forms/Responses
What do you like best about the product?
I enjoy the customizability of the platform for the needs for uses in higher education. For example, the needs of our organization include creating forms, scoring applications, facilitating cases, and other record-keeping objectives.
What do you dislike about the product?
There is a large learning curve to the platform that may inhibit some users to actively use it.
What problems is the product solving and how is that benefiting you?
Airtable is assisting in navigating and facilitating large numbers of inquiries and funding requests from a variety of participants.
Excellent tool for automating and streamlining HR workflows and data.
What do you like best about the product?
Airtable has a ton of useful features... being able to create specific views of data for different purposes is extremely helpful, and the forms and automations have made my workflow more efficient. It's very easy to use.
What do you dislike about the product?
I've encountered a few situations where Airtable has some limitations (e.g., no automation/integration to upload form attachments to G-Drive).
What problems is the product solving and how is that benefiting you?
We're currently using Airtable to store a variety of HR data - it's serving as our HRIS - and as our HR team's collaborative project management tool.
Airtable is great if you have the time to configure it and set it up
What do you like best about the product?
It is flexible and robust for storing and accessing data. The interfaces are great. Support is quick and responsive.
What do you dislike about the product?
Some functionality that you would assume is there is not. Some things that excel or google sheets does natively, you have to create work arounds. Support is fast, but they can't resolve missing features, only add feature requests.
What problems is the product solving and how is that benefiting you?
We use it for many many areas in our ecosystem. From product workflows, to task management, to calendar scheduling. We are fully engranded in Airtable for our business workflows.
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