Airtable
AirtableExternal reviews
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The Customizable Solution We Needed!
What do you like best about the product?
When I couldn't find an existing product that suited our business needs, Airtable became the perfect solution. Its high level of customization allowed us to create exactly what we needed, and its user-friendly interface made the process much smoother than expected. I particularly appreciate the robust automations—it has streamlined so many of our workflows.
If I ever have questions, I can usually find answers quickly through Airtable’s extensive Support articles or from the active Airtable community.
If I ever have questions, I can usually find answers quickly through Airtable’s extensive Support articles or from the active Airtable community.
What do you dislike about the product?
While I don’t have many complaints, I would love to see an Airtable and Notion integration in the future. That would take the platform to the next level for our team.
What problems is the product solving and how is that benefiting you?
Airtable is helping us address the need for a highly flexible project management and database solution that fits our unique business requirements. Before using Airtable, we struggled to find a ready-made product that could manage our workflows without forcing us to adapt to rigid structures or use multiple tools to do so. Airtable’s customizable features have allowed us to create a solution tailored to our exact needs.
our go-to tool for staying organized
What do you like best about the product?
The customization abilities on Airtable makes it easy to create bases to support project management workflow, CRM, tracking, and checklists! It is easy to use and can be as simple or complex as you build it. It has helped us stay organized and we continue to use it every day.
What do you dislike about the product?
I wish it had more calculation abilities like Excel or GoogleSheets.
What problems is the product solving and how is that benefiting you?
In my role as VP of Finance, there are lots of processes with many steps. I use Airtable to keep those checklists organized and track progress. This helps me be efficient with my time and to report on the status of projects and tasks.
The best creation ever
What do you like best about the product?
I promise, literally everything.. I have never seen a platform as good as this. It is revolutionary and its completely changing our business for the better. We use it all the time and are trying to use it for everything. It is super easy to use and set up. Customer support is very helpful and it is also very easy to integrate into our work lives.
What do you dislike about the product?
I do not dislike anything about Airtable.
What problems is the product solving and how is that benefiting you?
We are reducing a lot of costs, removing about 3 services that we pay for. It also helps automate a lot of our business operations allowing us to succeed at a faster rate.
Airtable is my secret sauce for scaling an efficient content machine
What do you like best about the product?
I've used Airtable for nearly a decade across workplaces to manage content calendars, PR plans, marketing directories and much more. What I love most is the ability to enter information once and present it in multiple views depending on my stakeholder. Airtable is user-friendly and intuitive, so it's easy to introduce to team members as we've grown. We started with Airtable's templates and have built a space that our lean content team uses daily to plan hundreds of deliverables.
What do you dislike about the product?
I've faced roadblocks with automations and integrations with our project management software. Using Zapier, we were able to move records to Wrike but were limited on formatting options. This hasn't been a detractor from our use. As our team has grown, the per user pricing has become another hurdle.
What problems is the product solving and how is that benefiting you?
We use airtable as an integrated content calendar and record-keeping for award applications, PR calendars, keyword lists etc. We're able to enter content ideas once as a record and easily shift it around on a calendar and provide multiple views to multiple stakeholders without having to create new decks. We like to plan our content in Airtable and then assign it in our project management system. This has helped us clear out ideas from our project management platform, so it's only the day to day work that has been prioritized. Meanwhile, Airtable allows us to have a record of every piece of content in the works at any stage. Thanks to colorcoding and view customization, we can share our plans in meaningful ways to our teams and leadership. The biggest impact? Airtable has helped my team and I build trust within our team and across our organization, allowing us to scale more efficiently and prove our success.
Airtable is an amazing tool to aggregate, visualize, and analyze data.
What do you like best about the product?
The flexibilitiy, especially with automations. I can pretty much do anything I want if I can figure out how to make it happen in an automation.
What do you dislike about the product?
It feels hard to clean up. When you have a lot of data and you want to make large changes, it feels dangerous, and it's not clear if I can undo things, which makes me hesitant to make big changes.
What problems is the product solving and how is that benefiting you?
We need to pull in data from Jira and Salesforce and use various mappings and groupings to route work to the appropriate members of the appropriate team. So we use Airtable the bring the data from different sources together and we use automations (mostly via webhook pings from Jira) to figure out where a ticket belongs and route it accordingly. We also use Airtable to analyze all of our data. How many tickets are we completing and how fast? Tickets per client, per type, etc. We have tons of things we analyze using Airtables automations + interfaces.
Airtable Can do it all...almost
What do you like best about the product?
I love the no-code customization. I love the admin panel and how easy it is to monitor user usage for 100+ users.
What do you dislike about the product?
I wish Airtable was more ADA-compliant. I also dislike how hard it is to get support from Airtable support staff. I often get no response at all.
What problems is the product solving and how is that benefiting you?
Airtable has helped our company create a universal platform without restrictions allowing our partners to send referrals across regional mapping.
Airtable had been my #1 tool for 10+ years
What do you like best about the product?
The versatility of Airtable has allowed me to introduce it as a tool to every role I've worked in the last 10 years. I've primarily been apart of small businesses or non-profits that lack systematized processes. Airtable's ease-of-use, dependability, automations, and more has improved the efficiency and operations of each organization I've assisted.
What do you dislike about the product?
They used to have a much more extensive template library. It was both their own creation and adoptions from their own users that all members could replicate and implement. While they still have this, it's not as extensive.
Additionally, it does have some limitations. In my current role, we parted with Asana in efforts to consolidate to one SaaS with Airtable. However, Airtable's ability to manage an individual's tasks and workload pales in comparison to Asana. We wish they had an easier way to set up recurring tasks. We have attempted to replicate it but it requires an extensive amount of knowledge and loopholes.
Additionally, it does have some limitations. In my current role, we parted with Asana in efforts to consolidate to one SaaS with Airtable. However, Airtable's ability to manage an individual's tasks and workload pales in comparison to Asana. We wish they had an easier way to set up recurring tasks. We have attempted to replicate it but it requires an extensive amount of knowledge and loopholes.
What problems is the product solving and how is that benefiting you?
It's eliminated our need for multiple platforms. We've managed to unsubscribe from Asana, Zendesk, Buffer and more as we've adopted the use of Airtable.
It's streamlined systems and processes and allows for documentation of the processes along the way.
It's streamlined systems and processes and allows for documentation of the processes along the way.
Easy to use
What do you like best about the product?
The best part about Airtable is how well it integrates with other systems. I constantly sync Salesforce and Zendesk reports to Airtable so I can tailor them to my needs. The other thing that I like best about Airtable is how you can set up as many different views as you want for many different purposes. Whenever a stakeholder wants to use Google Sheets, I suggest using Airtable because it allows you to format data in so many different ways without constantly filtering and unfiltering data.
What do you dislike about the product?
I have had some issues with users adding others to Airtable bases that didn't have licenses, which increased our spending, but Airtable has resolved this issue.
What problems is the product solving and how is that benefiting you?
Airtable allows us to pull data from Salesforce into a Calendar view for our Office Manager to track in person projects. We were unable to solve this problem with other platforms without issues or extra work.
Airtable also allows us to pull data from Zendesk for users who do not have Zendesk access.
Airtable has allowed us to develop an automation that creates multiple Zoom sessions on behalf of other users all at one time.
I use Airtable as a trigger for many of my Zaps in Zapier because it is very easy to manually create records for testing.
Airtable also allows us to pull data from Zendesk for users who do not have Zendesk access.
Airtable has allowed us to develop an automation that creates multiple Zoom sessions on behalf of other users all at one time.
I use Airtable as a trigger for many of my Zaps in Zapier because it is very easy to manually create records for testing.
Airtable is easy to use and does it all
What do you like best about the product?
Airtable is a perfect blend of simplicity and capability. Its interface is intuitive and will feel familiar to anyone who has used a spreadsheet. But behind that pretty face is a powerful relational database that affords almost unlimited opportunities for extensiblity and integration with other products.
What do you dislike about the product?
New users to Airtable may, because of the spreadsheet-like interface, not immediately grasp the product's full capability, and may actually become frustrated that it does not exactly mimic the more familiar spreadhseet. A little new-user training is helpful and should mitigate this.
What problems is the product solving and how is that benefiting you?
We imported a member database (which had fallen into disuse because nobody knew how it worked) into Airtable, and now it gets used daily and in so many different ways. With scripting and webhooks, the database is integrated with our MailChimp and so we can manage our mailing list directly from our member database.
It’s my brain outside my brain!
What do you like best about the product?
My company had lots of institutional knowledge sitting in different tools and in different people's heads. Airtable allowed me to collect, organize it, correlate it and make it accessible to the entire organization.
What do you dislike about the product?
The pricing structure is a bit confusing and I find it a distraction to what is otherwise a very pleasurable user experience.
What problems is the product solving and how is that benefiting you?
Airtable helps me standardize knowledge across my business unit and make it accessible to everyone who needs it. It also allows me to automate tasks and data collection surrounding that knowledge. Lastly, it gives me full control over how I want to present that knowledge to the world.
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