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Airtable

Airtable | 1

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External reviews

2,590 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Commercial Real Estate

Great project management software

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
Airtable has helped us streamline requests and information in an easily digestable way. It's been helpful for event planning and budgeting, project tracking, forms, assigning tasks and reviewing work.
What do you dislike about the product?
Airtable has almost too many features to implement. I know we are take full advantage of the software, but the learning curve to apply these features to our business model would take time and effort to establish. Not quite a plug and play software.
What problems is the product solving and how is that benefiting you?
We receive incoming requests from clients regularly. Airtable helps us to streamline the requests to the right person and effectively track their status. Airtable also helps us with content development, management, and approval process.


    Higher Education

Product is great but accessibility is a limitation

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
You can store and use data in ways that make sense for your organization; automations and interfaces allow us to be more efficient and productive than we could be using other tools.
What do you dislike about the product?
Accessibility remains a challenge and a limitation - our university campus will not consider Airtable as an enterprise software solution because of a lack of accessibility and no indication to make accessibility a priority. This limits both how we can use the tool at scale as well as how we can use it in broad, public ways like web site embeds, etc.
What problems is the product solving and how is that benefiting you?
Having all our data in one place, being able to trigger real-world actions via Airtable data manipulation (i.e. send an automated email to an event attendee), being able to see internal reports and dashboards that update automatically as we manage our work.


    Pharmaceuticals

Perfect all-in-one tool once you know how to use it

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
It's an incredibly powerful tool that's easy to jump into with new features and updates often. Have leveraged Airtable across departments for a wide variety of purposes and will continue to.
What do you dislike about the product?
I always know I'm not getting enough out of the tool or as much as I could be because a lack of support. There are community forums, chat bots, and expensive/infeasible 3rd party expert services, but for the Business plans and up it should be much easier to speak with support and get helpful answers that reflect the ongoing changes in the platform. An AI chat within the platform that can review your bases' data and structure and provide real guidance is necessary. Also there should be less restriction on how the Extension Script works and what it can do, like add/delete/edit fields.
What problems is the product solving and how is that benefiting you?
It acts as a database for an ecomm site, project management tool for marketing, client overview presentation interface, time-tracking tool, workbench, etc.


    Higher Education

backbone of our operations

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
public interfaces (embedded sharing), automations (including sending emails), forms, linked records, rollups, formula writing assist with ai!
What do you dislike about the product?
i wish the forms functionality was more advanced, like better conditional visibility of questions, record picker in forms, ranked preference questions, etc.

Or, I could really really use new integrations with FERPA-compliant, especially qualtrics, polleverywhere

Lastly, some calendar integrations via automations are not really working for our team, and it's difficult to do event outreach operations...
What problems is the product solving and how is that benefiting you?
maintaining accurate student records, collecting student applications for opportunities in our curriculum, displaying student responses among the cohort.

building out our partnership operations, tracking partner involvement in our educational activities, mass email outreach to partners and students, sharing partner contact information with our students

internal team operations, task management


    Zack M.

Incredible and Easy to Use Database for All Types

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
I love the integration with a variety of services that help streamline my automation flow. Implementing this into my workflow has been a simple and yet capable tool to utilize as a CRM, contact database, and task manager.
What do you dislike about the product?
I do wish that there was more customization with plans in regards to AI credits. My current plan does not allow for purchasing additional credits.
What problems is the product solving and how is that benefiting you?
It has become an all-in-one platform for streamlining our project management, CRM, and other useful tools for our business.


    Entertainment

airtable review

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
it helps me track everything exactly how i want to.
What do you dislike about the product?
the mobile app's layout is not my favorite.
What problems is the product solving and how is that benefiting you?
tracking 100s of deals simultaneously.


    Jon S.

Excellent help for a sometime complicated product

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
I rerally enjoy how flexible the product is for a number of cases, and how often Airtable keep adding functionality.
What do you dislike about the product?
The lerning curve is steep! After using it for a few years, I still feel as though I have trouble remmebering how simple things work under the hood.
What problems is the product solving and how is that benefiting you?
The best things that Airtable does for us is automating a number of input/output types of tasks.


    Performing Arts

Flexible platform thst works for our whole team, but some challenges.

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
AirTable is a valuable flexible tool that can pretty much be anything you want it to be. However the learning curve is kind of steep and in order to successfully use it across departments, everyone needs to commit to learning how to use it properly.
At the enterprise level, the 1 on 1 support is wonderful, and the templates are great starting points for most needs.
Additionally, there are reduced pricing for NPO organizations.
What do you dislike about the product?
Permissions is tricky, and your cost can kind of skyrocket unexpectedly if you don't watch how things are shared.. still don't know how to besr address this, unfortunately!
What problems is the product solving and how is that benefiting you?
AirTable helps our team to stay on the same page and work with the same datasets.


    Non-Profit Organization Management

I've been waiting years for a tool like Airtable

  • October 24, 2024
  • Review verified by G2

What do you like best about the product?
If you're a person who likes to keep track of things, Airtable is an essential part of your tech toolbox. It's fast and easy to create simple databases, and it's possible with time and effort to build complex databases. The automations enable you to notify anyone you need or move records thru a workflow.
What do you dislike about the product?
It's not always as well documented as possible. The support forum usually has an answer to my question, but it often takes a couple clicks to find it. Be patient and persistent to find the guidance you need.
What problems is the product solving and how is that benefiting you?
For discrete mini projects, it's more practical than using a full on project management tool. For our biggest dataset we need to manage, it enables complex data management and analysis.


    Political Organization

Great calendaring and PM tool, but permissions issues

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
We love the ability to display individual items both in a calander format and as a spreadsheet, so that our users can adjust for preference or use case. It's great how customizable the tool is so we can build out different data sets for different bodies of work, and make them talk to eachother when needed.

Particularly useful is that we can create very simple forms allowing our non-technical colleagues to submit tickets without requiring them to have Airtable accounts and learn the system.
What do you dislike about the product?
While understanding the basics of Airtable is quick, we've found the learning curve steepens quickly. We've had trouble understanding (and conveying to new hires) the ways that various bases and interfaces interact with eachother, and had issues with the new automations system being glitchy.

The largest problem we've had has to do with user permissions. We have a lot of confidential projects, and we often need other teams to know when something is going to go live, but not the details of what it is. Airtable doesn't provide good systems for layered permissions, which has means using outside systems for that part of our work.
What problems is the product solving and how is that benefiting you?
Sharable calandering has been the biggest benefit for us, followed by closely tracking approvals. There's also a ton of appriciation of being able to see the same info in different formats depending how you prefer to organize yourself.