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TeamViewer Tensor

TeamViewer | 1

Reviews from AWS Marketplace

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External reviews

60 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Israel T.

Useful technology and features for the elderly and visually impaired individuals.

  • October 23, 2023
  • Review verified by G2

What do you like best about the product?
It's simplicity, many apps have one-to-one video features, but none of them have so many useful pointers that allow you to guide as well as troubleshoot others
What do you dislike about the product?
Having such a useful piece of software as a standalone rather than integrated into the main TeamViewer app is a bit of a bummer since not many are willing to keep apps on their phone that they won't be using very often. However, when it is necessary it definitely comes in handy.
What problems is the product solving and how is that benefiting you?
This particular app has helped me in so many ways, with the way it handles depth perception, it has allowed me to accurately relay instructions for tasks assigned to others out in the fields, as well as in my personal life, assisting elderly people that have difficulties understanding some technologies, or visually impaired due to age.


    Vaibhav Pratap S.

Smoothness of application

  • October 22, 2023
  • Review provided by G2

What do you like best about the product?
There is a lot of things I like about about Teamviewer but the if I talk about any particular thing so i will definetly talk about the frequency of the application as in there are very less glitches in netwroking as compare to other applications.
What do you dislike about the product?
I think,it can come with more side helping tools and features
What problems is the product solving and how is that benefiting you?
I am in a company where i have to work with the IT support team and the branches of my office are scattered in a lot of cities in different states so whenever anyone in my co worker or anyone faces any issues related to IT kind of stuff and if the are in other place and I am not able to go to their place, in these kind of situations I always use TeaamViewerwhich is very useful in this situation as it becomes very easy to understand their problems and tell them the right solution according to the solution which I can see and understand clearly


    priya b.

Amazing tool to use in remote positions

  • October 22, 2023
  • Review provided by G2

What do you like best about the product?
Its super easy to use & very helpful in this remote working enviromnet to provide support to each other.
What do you dislike about the product?
Sometimes it just bails into working but otherwise no complaints
What problems is the product solving and how is that benefiting you?
in this new era of remote working, TeamViewer Assist AR has been really helpful in providing the support, either its from IT, other departments, even with colleagues.


    Shahzad M.

very helpful access remote

  • October 21, 2023
  • Review verified by G2

What do you like best about the product?
This software is Helpful for Accessing Remote we are work with this software very kind of helping.
What do you dislike about the product?
this software we don't have any reason to dislike
What problems is the product solving and how is that benefiting you?
In some places, we are fixing CCTV cameras and we cannot go to the user's place we are the user team viewer and troubleshooting long distance place.


    Tammy M.

TeamViewer

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
that someone can connect and takeover and fix something on your computer
What do you dislike about the product?
nothing at this time. i have had no issues with it
What problems is the product solving and how is that benefiting you?
helping solve a problem on the computer when something isnt working properly or a printer isnt connected


    Human Resources

Made life easy- a game changer

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
real-time collaborations, efficient problem-solving, and cross-platform compatibility.
What do you dislike about the product?
cost, accessibility, lacks enhanced AR features
What problems is the product solving and how is that benefiting you?
onboard new employees, employee support and assistance, remote interviews and assessments, compliance and policy guidelines


    Serdar S.

Fix problems remotely using Augmented Reality!

  • October 20, 2023
  • Review verified by G2

What do you like best about the product?
The following two features provide much convenience in the remote support phase.
3D Product Visualization
object recognition
What do you dislike about the product?
* The app crashes frequently.
* Screen sharing drops after 10 seconds, making it impossible to help someone
What problems is the product solving and how is that benefiting you?
The biggest feature of teamviewer-assist-ar is that we save time and personnel because it provides remote guidance. In addition, it quickly solves the problems of the personnel in the field thanks to remote 3D video support. It provides faster communication between the end user and the technician.


    Sahil S.

Streamlining Remote Assistance with TeamViewer Assist AR

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
TeamViewer Assist AR's AR features are impressive. The ability to overlay virtual markers onto real-world objects is useful for providing clear guidance. However, some calibration issues were experienced, impacting accuracy.
What do you dislike about the product?
Occasional performance lags and Calibration issues affecting AR accuracy.
What problems is the product solving and how is that benefiting you?
TeamViewer Assist AR is a game-changer for remote assistance, particularly for businesses seeking more efficient and secure support options. It does have some areas that need improvement, but its potential is clear.


    Translation and Localization

TeamViewer experience

  • October 19, 2023
  • Review provided by G2

What do you like best about the product?
Really helpful when you need assistance connecting to another computer.
What do you dislike about the product?
Responses are not prompt and you must wait a long time sometimes.
What problems is the product solving and how is that benefiting you?
I don't know...


    Asim R.

Rapid resolution

  • October 19, 2023
  • Review provided by G2

What do you like best about the product?
When ever my associates would have issuesm using team viewer IT will connect real time and fix the issue right away. it helps alot in saving productivity of our floor and specially for agents working from home.

We were constantly able to work and make our customers support possible 24/7 .
What do you dislike about the product?
Sometimes the team viewer code needs to be refreshed and it can give some technical issues there.
What problems is the product solving and how is that benefiting you?
It is solving my agents VPN issues, browsers issues, and other techinical difficulties with the softwares we use on our day to day work