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TeamViewer Tensor

TeamViewer | 1

Reviews from AWS Marketplace

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External reviews

60 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tom D.

TeamViewer provided great Remote Support

  • October 17, 2023
  • Review provided by G2

What do you like best about the product?
TeamViewer provided great Remote Support to help when you cannot be onsite. It very easy to use and setup. A great way to handle issues remotely.
What do you dislike about the product?
I dont have any negatives to document. The solution works well for our internal uses.
What problems is the product solving and how is that benefiting you?
It allows us to use this a a great collarabitive tool since not all members are located in the same location. This tool asllows us to montir critical devices on our network without having to be onsite. We are able to handle issues at the time of occurance rather than waiting for someone to drive in to handle the issue.


    Udhayan N.

Team Viewer the best Technical Assistant

  • October 17, 2023
  • Review verified by G2

What do you like best about the product?
Team viewer helped me in a lot of critical situation, as an it support guy i can easily access my wfh colleagues and i can immediately solve their system issues .
What do you dislike about the product?
I faced some little lag while accessing my admins computer through my computer.
What problems is the product solving and how is that benefiting you?
Sometimes workers in my office couldn't tell me the exact problem which is happening in their system. With the help of Team viewer i can directly help them to solve the issue not even going to their table and it's saves so much time and work


    Oscar L.

Best Tool for Support Engineers

  • October 17, 2023
  • Review provided by G2

What do you like best about the product?
The best part of Teamviewer Assist AR is that, there is no lag while giving remote support to the customers.
Also, the way we get unattended access is really good.
What do you dislike about the product?
There is nothing to dislike about TeamViewer Assist AR
What problems is the product solving and how is that benefiting you?
It helps me to resolve a lot of issues that users face at their end.


    Outsourcing/Offshoring

Excellent remote software that is simple to use

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Information sharing and interpretation are made possible by this tool. Visuals can be understood in real-time and are quite helpful for businesses with a hybrid work environment. You don't need to worry if this is your first time using it because the UI is easy to understand.
What do you dislike about the product?
The connection can be problematic at times. They must improve the compatibility of each device to prevent interruption and disconnection issues.
What problems is the product solving and how is that benefiting you?
Since most businesses use hybrid setups, it is beneficial for virtual work. You can manage data on many devices, connect to other computers in real-time, and transmit data fast.


    Electrical/Electronic Manufacturing

TeamViewer Frontline best solution for remote work

  • April 16, 2023
  • Review provided by G2

What do you like best about the product?
It helps in improve efficiency on work by make it easier and simplifies the process.
What do you dislike about the product?
As of now nothing to dislike. All features are useful for all people working from home.
What problems is the product solving and how is that benefiting you?
It helps in provide training without any distractions, which helps out team on sharing knowledge on time and updates about the product & process.


    Marketing and Advertising

Good Remote Working Tool

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
TV Frontline has a very user-friendly UI and is very easy to learn. This has enabled us to stay connected and collaborate even after using different platforms and operating systems using it's ability cross-platform connectivity feature.
What do you dislike about the product?
Requires very high bandwidth internet, and hence connectivity can be an issue on a metered connection. Apart from that, there are no issues.
What problems is the product solving and how is that benefiting you?
For us TV Frontline solves the issues related to remote working, team collaboration, productivity, etc. It helps us to address the problems that come up quickly.


    Mohammad Faishal .

Human work diluted with digital world for efficiency and accuracy

  • March 20, 2023
  • Review provided by G2

What do you like best about the product?
The complete utilisation of Frontline workers which integrates without any hassel and gives end to end solution.
It syncs and gives best productivity for team leaders.
What do you dislike about the product?
I want to be honest, the initial method to be sync is adaptive. Once a user start utilising it, everything goes with the flow.
Just learn and play with it, nothing seems to be dislike as such.
What problems is the product solving and how is that benefiting you?
Right from logistics and process acquiring methods, this is implemented without any hassel just because if TeamViewer Frontline.
It's beneficial because everything is utlised.


    Vignesh B.

Revolutionizing Remote Support: A Game-Changer with TeamViewer Frontline

  • March 20, 2023
  • Review provided by G2

What do you like best about the product?
TeamViewer Frontline has a simple and intuitive interface, making it easy to use even for non-technical users, and its cross-platform compatibility supports various devices and operating systems, allowing users to work on different platforms. It enables us to save time and reduce cost.
What do you dislike about the product?
Firstly, I would say that the learning curve is high, athough the software has a user-friendly interface, some users may find it challenging to learn how to use all the features and functions. Since the software requires an internet connection, users may experience connectivity issues or slow performance if their internet speed is slow or unstable.
What problems is the product solving and how is that benefiting you?
Overall, TeamViewer Frontline solves issues such as remote access, workflow optimization, quality control, customer service, and productivity. By addressing these concerns, the tools help businesses and individuals that use it by increasing productivity, lowering expenses, and improving collaboration and communication.


    Mustafa M.

TeamViewer Frontline

  • March 20, 2023
  • Review provided by G2

What do you like best about the product?
love the concept of using augmented reality for industries what I love most about the TeamViewer Frontline is the way it can show direction and helpful information related to a task you doing and ask for help you need regarding that task like you messed up something and you don't know how to make it work now you can get help through TeamViewer Frontline
What do you dislike about the product?
I don't like the User Interface of the product and second you have to use voice instead of hand gestures and voice altogether and the size of the headset is bulky compared to Microsoft's Hololens
What problems is the product solving and how is that benefiting you?
I had to call my co-worker if I needed help with something and wait for him to assist me now all I have to do is call him which saved me lots of time he can guide me through my Augmented glass which is really handy to use


    Tiago O.

It makes it easy for IT teams to troubleshoot and manage devices

  • March 17, 2023
  • Review provided by G2

What do you like best about the product?
You can use it to manage a wide range of devices, including mobile phones, tablets, and laptops. This makes it a valuable tool for companies with a large and diverse fleet of devices.
What do you dislike about the product?
One potential downside of TeamViewer Frontline is its cost. It can be quite expensive, especially for smaller businesses or organizations that don't have a large budget for IT software. However, it's important to note that the software's capabilities and features can justify the cost, especially for larger enterprises with extensive device fleets.
What problems is the product solving and how is that benefiting you?
TeamViewer Frontline's real-time monitoring capabilities help us to identify and address issues quickly, often before they become major problems. This has saved us a lot of time and resources that we would have otherwise had to spend on reactive problem-solving.