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Reviews from AWS customer

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1,157 reviews
from and

External reviews are not included in the AWS star rating for the product.


    andrew.tsui@mtjf.ca T.

Innovative, User-Friendly Password Manager—But Pricing Could Be Clearer

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
Innovative and easy to use.

We were looking for a replacement for LastPass and are glad we came across Keeper. The browser add-on works seamlessly, and the admin console is intuitive and easy to navigate.

As with any password management solution, adoption is critical. Keeper proved far easier for our organization, both in terms of rollout and integration. Our users especially appreciate features like the Security Audit, which highlights reused or weak passwords, and Breachwatch, which alerts them if their credentials appear on the dark web.

I haven't had the opportunity to engage with customer support yet, so I can't comment on that aspect. From an administrative perspective, however, the reporting tools are thorough and robust, making it teasy to identify who's using Keeper and how often.

Overall, Keeper password management simpler, more transparent, and more secure for our organization.
What do you dislike about the product?
Cost and Sales tactics

Be prepared to pay for an expensive solution. A quick search online regarding cost and Keeper will yield results identifying that they've changed up their cost model and discounting. This left previous contracts and quotes for others difficult to honor, ours included. While the product itself is strong, the pricing transparency and consistency could be improved.
What problems is the product solving and how is that benefiting you?
It's a password management solution. It solves that problem. It also allows me to identify who's being compliant.


    Wholesale

Excellent Password Management for Teams and Individuals

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
Keeper is an excellent tool for managing and sharing passwords securely, especially in larger environments. However, it's also great for personal use.
What do you dislike about the product?
There should be a more effective method to ensure that users actually use the application.
What problems is the product solving and how is that benefiting you?
Keeper assists us in maintaining strong, secure passwords for our third-party services, while also making it simple and safe to share access to these services with others.


    Insurance

User-Friendly and Secure, But Browser Extension Needs Improvement

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use on desktop and mobile. Able to organize my folders and passwords and super easy to share them with others and set permissions. The zero knowledge architecture is also critical.
What do you dislike about the product?
Sometimes it's tricky to interact with the plug-in extension in a browser. It may try to populate passwords in a field where I don't need it to.
What problems is the product solving and how is that benefiting you?
Able to manage the proliferation of passwords, particularly when SSO is not supported by the system. Easily share credentials with others and set permissions like owner, view only, edit, etc. Supports two-factor codes where we don't want to use a third party authenticator app. Supports SSO for the organization.


    Sam F.

Keeper Security Password Management – Enterprise Review

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Deploying Keeper Password Manager across our enterprise was a seamless experience. The platform was straightforward to implement, and Keeper’s team provided multiple training sessions that greatly facilitated user onboarding. Their proactive support ensured that our staff felt confident using the system from day one.

What stands out most is Keeper’s responsive and knowledgeable support. Every question we had—technical or operational—was addressed promptly and thoroughly.

I’ve recommended Keeper to colleagues and family members, and I’ll continue to do so. It’s a reliable, secure, and user-friendly solution for password and secrets management.
What do you dislike about the product?
The only challenge I’ve encountered with Keeper Password Manager is distinguishing between locally managed accounts and those provisioned through Azure. It can be a bit confusing at times, as I need to remember to select the correct directory to locate the accounts I’m looking for.
What problems is the product solving and how is that benefiting you?
Keeper has significantly improved our ability to securely manage and share passwords, secrets, encryption keys, and service account credentials. The integration of SAML with multi-factor authentication (MFA) added an essential layer of security, and their support team was instrumental in helping us configure it correctly.


    Brandon B.

Easy and Secure for Enterprises

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use and very secure. Easy to manage for an enterprise as well.
What do you dislike about the product?
I understand why it is in place, but not being able to reset your master password without the recovery phrase makes it hard at times.
What problems is the product solving and how is that benefiting you?
it is helping us give our employees a way to manage passwords. There were many user writing down passwords or forgetting passwords so Keeper allows us to give them tools for that not to happen.


    Insurance

Secure and Convenient, But Autofill Needs Improvement

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Keeper gives us a reliable way to store the many credentials and login details needed in an IT department. It enables us to access this information quickly, while keeping it safe and secure. I also appreciate that we can use it on our mobile devices, which is especially helpful when our laptops aren't available. Keeper was quite easy to implement and pass along to all our staff. Keeper is used many time a day and hold 100's of pieces of information. Customer support has been excellent at answering any questions we have had. Keeper integrates well with all browsers and operating systems and fit right into our environment.
What do you dislike about the product?
I've noticed that there are times when Keeper doesn't autofill on certain websites. I wish Keeper could do a better job of identifying the login fields on these pages.
What problems is the product solving and how is that benefiting you?
Keeper has addressed the problem of storing credentials through insecure methods. Previously, it was difficult to convince our staff that writing down credentials and keeping them under the keyboard was unsafe. Now, Keeper offers us the convenience of portability, which is especially valuable as we work in a hybrid environment and travel frequently. Having access to all our credentials and information wherever we are is extremely helpful. As a cybersecurity professional, I appreciate knowing that all our data is encrypted and accessible only through multiple authentication methods. Some of our users have even started using Keeper at home, which further helps to keep our company community secure.


    Insurance

Secure Password Management - safely store passwords without paper and keyboard!

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Keeper Password Manager has given us the ability to stop saving passwords under keyboards.
What do you dislike about the product?
the setup of ADFS and login process set up can be cumbersome.
What problems is the product solving and how is that benefiting you?
We experienced problems with users sharing their passwords in insecure ways and keeping them in places that were not safe. Additionally, it was common for users to reuse the same password across several different applications.


    Cody J.

Feature-Rich and Easy to Implement Across the Enterprise

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Ease of enterprise-wide implementation, and number of features
What do you dislike about the product?
I don't think that I can think of a dislike.
What problems is the product solving and how is that benefiting you?
Password security and recomendations


    Bryce C.

Seamless Password Management with Keeper

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
We've been using Keeper Password Manager for about five years now, and overall, it's been a solid tool for us. The setup was straightforward—we integrated it with our identity provider for single sign-on, which made onboarding users quick and painless. What I really appreciate is how easy it is for everyone to store and access their passwords securely. The browser plugins work well, and the autofill feature saves a lot of time by handling logins automatically. The one-time share option is also a nice touch when we need to share credentials temporarily without compromising security. Shared folders have been especially useful for team-based access, and the overall user experience is smooth enough that we rarely get support questions about it. From an admin perspective, the integration with our IDP makes managing access and permissions much easier. If I had to decide again, I’d definitely consider Keeper—it’s reliable, easy to use, and covers all the bases we need for enterprise password management. I’d give it a strong recommendation 10 out of 10.
What do you dislike about the product?
The shared folder settings can be a bit difficult...you need to either sync groups from your organization or the users have to add others one at a time. We use the one-time share much more frequently, but then the other user needs to store the password in their vault separately.
What problems is the product solving and how is that benefiting you?
Keeper Password Manager secures our passwords and boosts efficiency with easy access via plugins and autofill. It fosters seamless password sharing for team collaboration. With the number of passwords a user needs to know these days, Keeper really makes the process simple and removes the need for users to have to memorize or write them down.


    Primary/Secondary Education

Nice features. Good product.

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
We love how easy it is to share passwords, the easy Azure integration, and the ability to map Azure groups to Keeper groups. It helps our teams keep their shared passwords to only their teams. We use it every day, and have to share many passwords from limitations of our vendors' systems. The secrets manager is an excellent capability also. Set up was a little challenging, but we had good support throughout,
What do you dislike about the product?
There seems to be no autosave on MFA confirmation. I lost access to an important new account because I had been interrupted during the MFA set up process. My MFA update wasn't saved so that left me in a weird state with the remote system. I wish I could give my own regex for password generation.
What problems is the product solving and how is that benefiting you?
Keeper helps us keep shared passwords secure and available only to the people who need it.