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Reviews from AWS customer

1 AWS reviews
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  • 1
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External reviews

1,171 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Seamless and easy to use. Implementation was informative and the reps are always knowledgable.

  • September 20, 2022
  • Review provided by G2

What do you like best about the product?
Users are excited to have the personal licenses with our subscription and we are able to more closely monitor password sharing and security.
What do you dislike about the product?
Certain features like the approval pushes being automated are not easily solved unelss we host something.
What problems is the product solving and how is that benefiting you?
password sharing, complexity, and dark web research on breaches


    Management Consulting

Terrific Password Management Solution for Enterprise

  • September 20, 2022
  • Review provided by G2

What do you like best about the product?
Keeper is very simple to use and maintain. We've started deploying to various groups within the firm as we identify needs and have found that it has improved efficiency and driven significant improvements in security. Customer support has also been helpful when we've had configuration issues and with onboarding our first groups of staff.
What do you dislike about the product?
Keeper utilizes a zero-knowledge model which is great for security architecture purposes, but not great for control over sharing and DLP. This is because as a centralized security team, we don't have as much control over what people create and share as we'd like in certain cases. We've architected around that, but is something to be aware of.
What problems is the product solving and how is that benefiting you?
Keeper is improving our enterprise password hygiene, removing opportunities for credential leakage via unsecured means of storage, and improving security awareness for our staff by ensuring they remain vigilant when going about their daily business.


    Luke M.

Keeper has been easy to use and has great security features.

  • September 20, 2022
  • Review provided by G2

What do you like best about the product?
Good support for Windows, Mac and phones. Good browser plugins and standalone computer app.
What do you dislike about the product?
Not much, sometimes I have to log out of keeper and log back in to get it to work again
What problems is the product solving and how is that benefiting you?
Keeping our passwords secure and sharing them securely.


    Computer Software

Using Keeper as the company wide password manager

  • September 20, 2022
  • Review provided by G2

What do you like best about the product?
Keeper provides a fully cloud fully SaaS password manager that allows our users to log in with their corporate identity.
Extensions and applications are provided for all major platforms.
Subdomains can be recognized separately for autofill purposes, which is very helpful for development or test environments.
What do you dislike about the product?
Sometimes the extensions had issues logging in with the SSO option, requiring a user to uninstall and reinstall the app.
Currently there are limited options for administrators to modify records created by other users, but this is coming.
What problems is the product solving and how is that benefiting you?
We needed to be able to share logins between a dispersed remote team in a secure way. Keeper allowed us to do this while controlling shared access and auditing who accessed individual records.


    Civic & Social Organization

Great, comprehensive tool!!

  • September 20, 2022
  • Review provided by G2

What do you like best about the product?
Allows us to maintain all of our organizational credentials in one place.
What do you dislike about the product?
There have not been any downsides other than the work of populating the database.
What problems is the product solving and how is that benefiting you?
This has allowed us to create one database with varying levels of access.


    Justin P.

A strong focus on enterprise features, quick and responsive support

  • September 20, 2022
  • Review provided by G2

What do you like best about the product?
Keeper has many enterprise features that work well out of the box. It integrates easily with our preferred Identity Provider, and was very quick to implement. I love the technical documentation and the quick update cadence.
What do you dislike about the product?
The browser extension could use some work still. Auto Fill and Auto Submit frequently fill the incorrect information into the wrong fields (and submits them), so much so that I disabled Auto Submit for our entire organization. This is the single biggest thing Keeper could improve to make our experience much better.
What problems is the product solving and how is that benefiting you?
We had a lot of employees using personal password managers for business credentials, which is a huge risk. We wanted a password manager that had a focus on enterprise-grade features, something we could roll out to everyone and force them to use. BreachWatch has been a really nice addition, to see how many employees are re-using passwords (or using breached passwords).


    Food Production

Great Product with good support and effective features

  • September 20, 2022
  • Review provided by G2

What do you like best about the product?
Keeper has easy password and folder sharing, which is very important. The feature that clinched the deal was the ability to move vaults to a new user. As IT Admins, dealing with lost passwords due to an unfriendly separation with an employee can be quite a challenge, so this feature was a must.
What do you dislike about the product?
Keeper in the browser can be a little finicky recognizing the correct subdomain for a login. Internally, where we run multiple services as subdomains of our primary domain, it can struggle to present the correct login based on the subdomain.
What problems is the product solving and how is that benefiting you?
Password management is a must. It has provided a good solution for our company in migrating away from insecure password use.


    Pankaj N.

Great solution for SMEs( Small and Medium scan organizations)

  • September 20, 2022
  • Review provided by G2

What do you like best about the product?
Complete SAAS, easy to configure, minimal user training required, Optional secure file storage, Easy SSO integration
What do you dislike about the product?
Expensive personal plans compared to competitors
What problems is the product solving and how is that benefiting you?
Reducing risks of storing credentials in local drives , excel sheets and other space.
Easy Monitoring and audit.


    Defense & Space

Keeper checks all of our business' boxes

  • September 20, 2022
  • Review provided by G2

What do you like best about the product?
As an administrator, Keeper was an easy choice because of its robust product and its incredible customer service team. Deployment was a breeze, their help articles helped streamline onboarding, and their UX design is impressive. As a user, I could not be happier with my experience. From custom record types to its clean search feature to secure password sharing, and everything in between, I would recommend Keeper to anyone.
What do you dislike about the product?
As an admin it has been frustrating not being able to assign people to "Teams" before they enroll. Having to remember to go back and add them after (or sometimes forgetting entirely) has been a challenge. Sometimes the "sharing" settings on shared folders can be unintuitive and I have come across situations where people have read/write permissions but could only read. This could be user error, but it has been sometimes difficult.
What problems is the product solving and how is that benefiting you?
Since we are a remote company, cybersecurity is at the forefront of our business, and we needed a reliable and secure system that was easy for all employee types to use in order to securely create, store, and share passwords.


    Daniel H.

Interesting for security automation

  • June 22, 2022
  • Review provided by G2

What do you like best about the product?
User interface is easy to use and intuitive. Sharing secrets with persons in my organization is easy and fast!
Ability to access the vault programatically with python and javascript has been great for our automation needs
What do you dislike about the product?
When sharing secrets, folder structure is not mantained which makes it REALLY hard for the receiving user to organize secrets.
When restoring deleted secrets from the recycle bin, folder structure is not mantained
What problems is the product solving and how is that benefiting you?
Sharing database credentials is always tricky, by automating using KSM, the process is now done securely and automatically. Our delivery time for new infrastructure deployments has been cut significantly
Recommendations to others considering the product:
Completely understand how KSM and one time tokens work its paramount to a correct product usage