Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,163 reviews
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Good product which could be even better
What do you like best about the product?
The product is web based, it is relatively fast
What do you dislike about the product?
Sharing of passwords is complicated, there are no ways to create groups
Doesn't remember search content after you login again
Doesn't remember search content after you login again
What problems is the product solving and how is that benefiting you?
I keep in Keeper all my passwords and some contact information
Great for Enterprises!
What do you like best about the product?
Fantastic SSO integration once you set it up. Expect to spend a couple of hours getting things ready before you add users.
Very Good documentation in the knowledgebase.
Very Secure workflow. I think Keeper balances their security model with the needs of Enterprise to have control of their accounts much better than any other password manager out there.
Reliable! We use an on-premise auth server called SSO connect (which was what they offered at the time) and it's been rock solid.
Free Keeper for Personal use if the company is buying it. It's a nice perk for security-conscious employees.
Reasonably priced
Support is very knowledgeable and responsive through their ticket system. It's not possible to get emergency support at our level, but they do have the ability to get to really smart people reasonably quickly.
They seem to refine and improve the product over time.
Chrome and Firefox plugins are excellent. Not so much with Safari.
Very Good documentation in the knowledgebase.
Very Secure workflow. I think Keeper balances their security model with the needs of Enterprise to have control of their accounts much better than any other password manager out there.
Reliable! We use an on-premise auth server called SSO connect (which was what they offered at the time) and it's been rock solid.
Free Keeper for Personal use if the company is buying it. It's a nice perk for security-conscious employees.
Reasonably priced
Support is very knowledgeable and responsive through their ticket system. It's not possible to get emergency support at our level, but they do have the ability to get to really smart people reasonably quickly.
They seem to refine and improve the product over time.
Chrome and Firefox plugins are excellent. Not so much with Safari.
What do you dislike about the product?
Password transfer role is not on by default. That's one of the main reasons to get this (so you can transfer all the passwords from one employee to another one when they are replaced) You have to add the password transfer option before you start making accounts... otherwise, you have to wait until you can get in via SSO.
The mobile app is a little weird in terms of authentication all the time, this is particularly a pain in the ass if you have SSO. However, once you get something like touch ID on iOS setup, it allows login.
Changing SSO login for users (ie if a user changes domain names) has to go through support sort of I wish there was more control over this aspect.
The mobile app is a little weird in terms of authentication all the time, this is particularly a pain in the ass if you have SSO. However, once you get something like touch ID on iOS setup, it allows login.
Changing SSO login for users (ie if a user changes domain names) has to go through support sort of I wish there was more control over this aspect.
What problems is the product solving and how is that benefiting you?
The problem was lastpass. People would signup for free accounts and we'd never know what they had in them. When I was checking out Last Pass, it was like Lastpass wanted to be source of Authority for identity. No thanks. Enter Keeper. I love how they figured out how to fit in our workflow!
I love that I can transfer swaths of passwords from old employees to new employees. I love that it uses our SAML IDP to login and they figured out a way to include our IDP in the trust chain.
I love that I can transfer swaths of passwords from old employees to new employees. I love that it uses our SAML IDP to login and they figured out a way to include our IDP in the trust chain.
Very good service
What do you like best about the product?
The password generator is very useful and versatile, and you can add custom fields to records
What do you dislike about the product?
I would like to disable the auto import from browser for new users but that feature is not available yet
What problems is the product solving and how is that benefiting you?
We stopped sending passwords via slack and emails, also we can fine tune which users have access to passwords
Very good, with some quirks
What do you like best about the product?
The functionality is generally very good. The ability to create and store passwords from within the browser, using the add-in is really nice. The option for password length and complexity are good and easy to use.
The information available in the admin center is nice too. It is also really cool to be able to "Share" passwords with other users and the functionality around that feature is very nice.
The information available in the admin center is nice too. It is also really cool to be able to "Share" passwords with other users and the functionality around that feature is very nice.
What do you dislike about the product?
There are certain situations where the browser add-in has been troublesome. For instance, I use an MFA tool and every time I am in the admin panel on that website, Keeper fills the name of the company in with my email address so all the users then see my email address instead of the name as it should appear in the app. I assume this might be a coding problem on the site itself, but there is no way in Keeper (that I have found) to tell it to NOT fill in that particular box.
In other words, a more granular control would be nice. Yes I want to use Keeper on "this" site but no I don't want to use Keeper in "that" box.
In other words, a more granular control would be nice. Yes I want to use Keeper on "this" site but no I don't want to use Keeper in "that" box.
What problems is the product solving and how is that benefiting you?
I am the sole IT employee of a company with over 150 users. We don't have the budget to have all users on Keeper but just for my own purposes it is a life saver. I have over 400 passwords and various user names for different devices, websites, services, etc and Keeper is the best tool I've seen for making them not only organized but improving accessibility and time spent entering and changing that info.
Recommendations to others considering the product:
I find Keeper to be more than worth the minimal cost. I paid the price for the minimum 5 users and only intended to use it for myself, so I guess you could say I find it to be worth at least 5x what they charge/user. I have since handed out the other 4 accounts to various users and all have seemed happy with the product, though none use it as extensively as I do.
I have some reservations about how easy it would be to roll out and administer a product like this to an entire organization with hundreds of people, particularly when they are not exactly "computer savvy", but since I have not tried, it is only speculation.
I have some reservations about how easy it would be to roll out and administer a product like this to an entire organization with hundreds of people, particularly when they are not exactly "computer savvy", but since I have not tried, it is only speculation.
Deskside support
What do you like best about the product?
Nice to keep all passwords together and copy paste functions
What do you dislike about the product?
Sometimes hard to reset password when involved with duo mobile
What problems is the product solving and how is that benefiting you?
Keeping password updated
Recommendations to others considering the product:
Nice easy to use and learn GUI
Keeper Password Manager
What do you like best about the product?
The feature set of Keeper brings a lot to the table and provides the ability for very granular secret security.
What do you dislike about the product?
Keeper could use a better SAML integration and I hope that eventually they increase that capacity.
What problems is the product solving and how is that benefiting you?
Provides a consolidated location for secure storage of secrets in an auditable and managed fashion.
Recommendations to others considering the product:
Highly recommend that when considering products within this sector, Keeper should be considered due to ease of use, administration, and rapid setup.
Pretty good! Improvement over LastPass
What do you like best about the product?
Easier to manage centrally, in some aspects. Feels a lot more modern and less clunky over LastPass.
What do you dislike about the product?
Items of shared folders are owned by the creator of the record and not the folder itself. Makes it impossible to manage some records without reaching out to the person that created them.
What problems is the product solving and how is that benefiting you?
The software is fluid and responsive, which makes it easier to use overall. Feels modern.
Recommendations to others considering the product:
Definitely worth a strong look!
API and no shared logins.
What do you like best about the product?
The API allows us to have a separate login for all servers.
What do you dislike about the product?
It is a bit of a struggle to get the API working with linux.
What problems is the product solving and how is that benefiting you?
When you have to have a seperate Account for 100s of servers the API is the only way to do this properly
Recommendations to others considering the product:
Keeper is very easy to use even for inexperienced users.
Our small business is very happy with Keeper
What do you like best about the product?
Easy of use, high encryption, affordability
What do you dislike about the product?
Initial adoption, no method to automatically change passwords
What problems is the product solving and how is that benefiting you?
Ability to securely share our logins internally and externally
Easy to use, perfect to protect
What do you like best about the product?
You can have your password protected and on every device; you can also fill automatically
What do you dislike about the product?
the price of breach watch is too high in my opinion
What problems is the product solving and how is that benefiting you?
one place, all password, wherever you are
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