Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,187 reviews
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Next Gen Password Vault!
What do you like best about the product?
Ability to have a desktop application and a browser plugin.
What do you dislike about the product?
Sometimes likes to fill fields not related to passwords or logins. Also can get confused on complicated forms.
What problems is the product solving and how is that benefiting you?
Keeping track of all the various logins I control and creating new & complex passwords.
Excellent Security with great features
What do you like best about the product?
I appreciate the 2FA Authenticator feature. This has been a lifesaver for our company. We have some shared accounts, and we were constantly trying to figure out who changed the 2FA mobile number, and where the authentication was going. The 2FA feature solves that company-wide for us.
What do you dislike about the product?
Currently the permissions are very detailed, but can be cumbersome to manage. There are some upcoming features that have been announced that will solve this for us in many instances. There is still some reliance on the end-user to follow protocols that support easy record management.
What problems is the product solving and how is that benefiting you?
Keeper helps us to use randomly generated, secure passwords across our company. It also helps us with our shared accounts by making 2FA easy, and letting shared access be controlled at the admin level.
Easy to implement, easy to use
What do you like best about the product?
Keeper was easy to implement from a admin POV, and rolling out to the organisation was super easy.
Users have commented on how easy to use Keeper is compared to other password managers.
Users have commented on how easy to use Keeper is compared to other password managers.
What do you dislike about the product?
There's a couple of quirks, like admin approvals for logins. It makes sense to an admin why it works the way it does, but users don't quite get that. The need to implement something else to workaround it is a little long winded.
What problems is the product solving and how is that benefiting you?
Users saving passwords to browsers, using same passwords on multiple accounts.
Enabling teams to use shared passwords without sacrificing on security has been a massive improvement
Enabling teams to use shared passwords without sacrificing on security has been a massive improvement
Best Password Manager Experience
What do you like best about the product?
Clean and intuitive interface, great customer service and communication, fine-tuned controls for security, comprehensive security controls for peace of mind and policy enforcement, extra features that other competitors don't offer
What do you dislike about the product?
The only thing that could be improved upon is making sure documentation for enabling certain features or configurations is up-to-date. Sometimes some processes aren't clear and require some communication with the customer service team to figure out.
What problems is the product solving and how is that benefiting you?
As a member of the security team at my organization, it is paramount that employees maintain good password hygiene - Keeper has been great at encouraging users to use good passwords and also flag unsafe passwords so that we can address those issues.
Hands down the best Password Manager
What do you like best about the product?
Fantastic GUI on both desktop and mobile.
What do you dislike about the product?
Browser plugin pop-ups are intrusive. They tend to get in the way, A LOT.
What problems is the product solving and how is that benefiting you?
Organizational sharing of credentials is working great! I can share creds with colleagues with the perfect amount of granularity.
Fantastic Enterprise and Personal Password Manager
What do you like best about the product?
Ease of use, ease of deployment, and the overall security of the solution. As a security architect, I evaluate password management solutions on a handful of stringent requirements, and Keeper has been the only solution to meet all of my security audit and posture requirements.
What do you dislike about the product?
I do wish the mobile app had a better UI experience when pasting passwords from within another app. It would also be great if the Firefox extension received some love when it comes to inconsistencies with filling passwords with the extension.
What problems is the product solving and how is that benefiting you?
I operate 2 companies, hold a senior leadership position with another company, and have over 300 personal passwords to manage. Keeper makes it possible to keep my passwords separate from "work" and easily monitor the security of my online credentials.
Powerful Security Tool, Especially for Healthcare
What do you like best about the product?
Keeper knows its place - as a Password & Secret storage tool - and hones their craft to that specific feature. They're specialists more than they are generalists, and while not being the most well-known or newsworthy password security tool out there, that's necessarily a good thing (given the recent news of LastPass).
What do you dislike about the product?
Keeper has shown to be masters in all of their features, but one thing that could use improvement is their self-guided content library, especially when it comes to onboarding enterprise employees.
What problems is the product solving and how is that benefiting you?
Keeper not only protects our employees' passwords under Soc2 and HIPAA-compliant encryption, it suggests strong passwords with a lot of flexibility regarding how those passwords can be structured, shows you the strength live while you type if you want to create / modify your own, and keeps track of how many times you're using the same password so you can minimize your risk. The enterprise monitoring, SSO for Azure Active Directory, and watching for password breaches org-wide is incredible and now essential for our security standards.
Keeper makes it easy for a business to deploy better password security and policies
What do you like best about the product?
Keeper Password security has three features that put it over the top for me when searching for a password manager for our team. One is the ability to internally share logins for various platforms that multiple team members need to access. This is a simple feature, and many other password managers can facilitate the same thing. But Keeper pairs this with the app's ability to be the two-factor code generator for these shared logins. It is very frustrating to use a team member's cellphone to receive text 2FA codes and figure out who received the code, contact them to get the code and hopefully submit it before the code expires. Containing this functionality within Keeper makes it so easy. It also helps convince the team to use 2FA whenever possible on their private logins because of how simple Keeper makes it. Another huge selling point for me was the ability to do one-time shares of logins with non-Keeper users. We work a lot with independent contractors on our events. Often we need to give them access to different platforms for producing our events. In the past, we had to send out our full login credentials to the ICs for them to do the work we need. Now, with Keeper, we can initiate a time-restricted, one-time share link to the IC. The link expires based on what we set and they simply click the link and get logged in to the platform they need to use. The IC never sees the password information. Keeper has really helped us improve our password security stance.
What do you dislike about the product?
I have only one minor gripe about Keeper: the frequency and size of some of the pop-up helpers. For example, when clicking into a sign-in box or password field, you get a window from Keeper that either offers to help you log in if it is a site stored in your vault or prompts to help you create a new login to store. While these, in general, are great and very useful, there are times I would rather not see them at all. Sometimes they show up for web fields that are not even related to a login. Often, when I'm working in the Microsoft 365 admin center and click in a search box to search for an active user account, these windows show up, and when they first do, it changes the cursor placement where I have to click into the search box a 2nd time. Another example really can't have anything done about it. We work in an events platform making registration sites. These registrations often deal with attendee email address and password forms. The tip windows always come up, as they should because these are typical login fields, but in this use case, I would never use Keeper so they become distracting. I think there is a way to exclude the domain of the event site platform so it would be ignored, which makes logging into the platform more difficult. Minor nuisance to be sure and the benefits of using Keeper far outweigh this for me.
What problems is the product solving and how is that benefiting you?
Keeper solved our challenges in getting a team of 50 to securely store account passwords, enable two-factor authentication whenever possible, and securely share platform login information outside our company when necessary.
Keeper keeps us safe and creates efficiencies
What do you like best about the product?
Keeper increases security, efficiency, and provides active reporting across our institution.
What do you dislike about the product?
The auto-fill option can be bothersome on some websites, but keeper does allow an option to bypass that on a site-by-site basis.
What problems is the product solving and how is that benefiting you?
Keeper ensures our staff's credentials are protected and not compromised. It makes logging into sites a breeze.
A password manager with great security built in!
What do you like best about the product?
I like the ability not to require a master password and allowing for the use of SSO with Multi-Factor authentication. This makes for a better UX on the platform.
What do you dislike about the product?
Whenever I sign in to my keeper vault, after a period of inactivity, I get signed out of Keeper per our policy configuration and get logged out of Microsoft service apps. This means I need to sign back into my Microsoft services. This is poor UX, and I would like it to be fixed/improved.
What problems is the product solving and how is that benefiting you?
Before Keeper Password Manager, our end-user base would save their passwords in insecure format (spreadsheets, notepads, sticky notes, etc.). Since we adopted Keeper, users have been storing their passwords securely while maintaining the ease of use for password management.
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