I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
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Worth the money
What do you like best about the product?
The fact that it is available as browser plugin and desktop application.
What do you dislike about the product?
I miss the auto-type feature like KeePass has.
What problems is the product solving and how is that benefiting you?
Secure storage of passwords.
Efficient credential management enhances security and productivity
What is our primary use case?
What is most valuable?
Credential management was a significant advantage of Keeper. The ability to share credentials easily and securely was a big improvement. Previously, sharing passwords and credentials through email and teams was a problem. It resulted in notable productivity gains and increased security. We also used Keeper to block or handle non-standard sites that were not allowed, enhancing our control.
What needs improvement?
There is no improvement needed. Everything was good, and it was perfect for my needs.
For how long have I used the solution?
I worked with Keeper until about September last year, which is almost six to seven months since I stopped using it.
How are customer service and support?
I contacted Keeper support a couple of times. It was perfect, and I had no reason to complain.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup took about a week or so, but once that was done, extending it took less than a couple of hours. Despite some initial back and forth, the setup process was fairly easy overall.
What was our ROI?
Use of Keeper was worth the money. From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
What's my experience with pricing, setup cost, and licensing?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What other advice do I have?
For my use case, Keeper was a perfect nine.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Keeper is a fantastic Enterprise grade Password keeper
What do you like best about the product?
It has a lot of features which are awesome for Devs and IT admins.
All kinds of different types of records, and even custom ones.
Great compliance reporting.
It even has an addon that allows secrets to be directly used/updated from GitHub or Azure Devops.
You can also use this to rotate pesky old school service account passwords and update.
All kinds of different types of records, and even custom ones.
Great compliance reporting.
It even has an addon that allows secrets to be directly used/updated from GitHub or Azure Devops.
You can also use this to rotate pesky old school service account passwords and update.
What do you dislike about the product?
I don't really have anything that I don't like
What problems is the product solving and how is that benefiting you?
A great way to store and share passwords in your organization.
Excellent Product.
What do you like best about the product?
It's a very easy to use, secure password manager, with built in two factor authentication capabilities, storage options, and the ability to share passwords externally with non-subscribed users.
What do you dislike about the product?
You cannot specify roles for users until they have registered.
What problems is the product solving and how is that benefiting you?
Secure password managment and storage for IT administrators
Feature rich password manager meeting all our business needs for password security and hygiene
What do you like best about the product?
The user interface is very simple and user friendly which has helped drive user adoption.
New features rolled out to the platform with no need for additional licensing
The recent addition of supporting MFA codes within the vault has been a huge benefit to us.
The Keeper team continually contact us to ensure we are getting the most from the platform, providing areas for optimization to ensure we fully deliver on ROI.
New features rolled out to the platform with no need for additional licensing
The recent addition of supporting MFA codes within the vault has been a huge benefit to us.
The Keeper team continually contact us to ensure we are getting the most from the platform, providing areas for optimization to ensure we fully deliver on ROI.
What do you dislike about the product?
The standalone application is noteably slower than the browser add-on.
We'd like to see a feature to allow you to archive records prior to deleting records. A further feature would be to have Keeper auto archive old records that have never been accessed or not accessed in a given ammount of years.
We'd like to see a feature to allow you to archive records prior to deleting records. A further feature would be to have Keeper auto archive old records that have never been accessed or not accessed in a given ammount of years.
What problems is the product solving and how is that benefiting you?
Eliminating unsactioned storage of compamy secrets, providing an audit trail on password utilization.
Features such as Security Audit reports, helping the security team easily identify week passwords, password reuse and password hygiene reports to better educate users
Secure file storage allowing the storage of certificates and keys within the vault.
Features such as Security Audit reports, helping the security team easily identify week passwords, password reuse and password hygiene reports to better educate users
Secure file storage allowing the storage of certificates and keys within the vault.
A great product, needs a maid.
What do you like best about the product?
Keeper is simple to use, if you have the browser plugin it will offer to crate passwords and store them on signup to a new page, it offers to fill records for you. You can set up SSO so you can seamlessly log in and control access to password records by AD group.
One great feature is you can use it for MFA so you dont have to worry about having to use a single phone with multiple users sharing an online account.
We use it constanly, it must have saved countless hours of wasted time searching for passwords and the stress of being locked out of some esoteric system because the usual guy is on leave.
One great feature is you can use it for MFA so you dont have to worry about having to use a single phone with multiple users sharing an online account.
We use it constanly, it must have saved countless hours of wasted time searching for passwords and the stress of being locked out of some esoteric system because the usual guy is on leave.
What do you dislike about the product?
With enough people using keeper over enough time it becomes difficult to find records, sadly the search isnt super great, it would be nice to be able to export records to an archive if you are unsure if you need them but want to tidy up.
Could also do with slighty more customisation on password generation as password complexity requirements on some sites are quite particular.
Could also do with slighty more customisation on password generation as password complexity requirements on some sites are quite particular.
What problems is the product solving and how is that benefiting you?
Password manager stops passwords being lost, allows us to share passwords securely between the team and saves us time and stress generating new passwords and looking for old ones.
Daily Keeper user
What do you like best about the product?
Auto fill when it works as designed is great.
Flexibility of Notes fields are very helpful.
Web vault is friendly and the search seems to work well !
Search seems to do very well when adding multiple key words to the search box.
Flexibility of Notes fields are very helpful.
Web vault is friendly and the search seems to work well !
Search seems to do very well when adding multiple key words to the search box.
What do you dislike about the product?
Auto prompt to add or update a password disappears before I can click on it constantly. Doesnt matter which machine Im on.
Im generally using Google Chrome latest version.
Some sites seem to struggle with autofill. May be a website restriction and not a Keeper issue.
Im generally using Google Chrome latest version.
Some sites seem to struggle with autofill. May be a website restriction and not a Keeper issue.
What problems is the product solving and how is that benefiting you?
Securely storing passwords, certificate info, secret keys, encryptions keys, etc.
A great solution for both business and personal needs.
What do you like best about the product?
As both as user and administrator Keeper has been such a great experiernce. The app itself is widely usable across browsers, platforms, and devices. Easy to navigate, smart enough to know what website I'm on, and auto fill if I've set that site to do so. Search within the app is great as well as being able to launch the site from the prefilled. As an admin, we've set up SSO which makes it easy for my users while still having the security of admin approval on new devies. Breachwatch allows me and my uses to keep track of any possible loss of data. It truly makes my day to day easier. Being able to share passwords with certain users has certainly made things easier as well as the ability to send a previous employees stored passwords to a manager when needed. The password generator is great being able to customize password or passphrase what symbols you want in there, how many characterse and saving those preferences for the future.
What do you dislike about the product?
Honestly for my use, it comes down to certain sites, not prefilling when I want them to, having to open the app, copy a user name, paste it, open the app again, copy and paste again, finding a way to leave it on the log in page would be helpful or simply having it properly prefill in the first place. I've attended a few of their online seminars and I know they are working on bug fixes and more features along the way. One thing I do wish is we could lower the passphrase generator to 4 words as there are many websites that don't allow enough characters to use it.
What problems is the product solving and how is that benefiting you?
Keeper allows our users to safely and securly store passwords with the ability for it to follow you from all of your devices and keep passwords secure.
Keeper is Solid UI and an even better implementation team.
What do you like best about the product?
Keepers ability to easily maintain passwords is excellent. The search inteface makes it easy to find any password or record.
What do you dislike about the product?
The password sharing in Keeper needs some work. You can't share a record with a team, only individuals, so then you have to nest that record in a shared folder, but you can't exclude people's permission to see a shared file if they have access to that folder. So really you have to be extremely careful of how you setup your sharing process.
What problems is the product solving and how is that benefiting you?
We had people coming and going from our org and we lost over site to passwords. This gives us a central place for passwords that are secure.
Keeper Password Manager Works Well and Supports Azure SSO
What do you like best about the product?
I like the ease of single-sign-on integration with Azure Entra ID as well as the options for storing MFA tokens and other secrets.
What do you dislike about the product?
Autofill doesn't work with as many websites as some other competitor password managers.
What problems is the product solving and how is that benefiting you?
Ensuring users can create complex and unique passwords for multiple websites and applications while being able to easily autofill them.
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