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Qualtrics survey tool
What do you like best about the product?
I have used qualtrics from last 5 years it's a complete analytics tool for insights sentiment analysis crosstabs and dashboard, reports it's a good tool
What do you dislike about the product?
Only thing I dislike is you have to pay 100-200$ to get their certificates it's kindoff not required
What problems is the product solving and how is that benefiting you?
It solves major problem of using multiple tools to get feedback and analytics and insights it bridges the gap between all and one stop shop kind off thing
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About my valuable Qualtrics Customer Experience
What do you like best about the product?
Through advanced analytics and AI, Qualtrics CX turns feedback into actionable insights. Businesses can predict customer behavior, identify satisfaction drivers, and take proactive steps to prevent churn, boosting loyalty and driving long-term success.
What do you dislike about the product?
No negative or Dislike points that i have Experienced in Qualtrics
What problems is the product solving and how is that benefiting you?
As of now there are n problems with Qualtrics Customer Experience
The new beginnings to Quality CX
What do you like best about the product?
Its experience management software captures and analyzes customer feedback and sentiment across multiple channels, providing actionable insights to drive business growth
What do you dislike about the product?
At times difficult to remember the UI and integration options. However, with frequent use, it becomes easy and one can implement integrations
What problems is the product solving and how is that benefiting you?
They are trying to fix the UX for new users who are new to this world
Qualtrics a tool for surveys and get data
What do you like best about the product?
It is easy to use, with a few clics you can send a survey for your customers, the number of features is interesting, you can do a lot with the metrics that Qualtrics has.
What do you dislike about the product?
For the moment I don't find anything that dislike me yet.
What problems is the product solving and how is that benefiting you?
With Qualtrics we contact a list of customers to understand how the company was solving their cases.
Qualtrics is a great Platform for posing Research for Subjects to Access!
What do you like best about the product?
Easy to use software to create research instruments online. Customer Support is great!
What do you dislike about the product?
Nothing comes to mind. One of the best online software platforms I have worked with.
What problems is the product solving and how is that benefiting you?
It allows me to post research for students at a major university to aprtake of.
Qualitrics is a great tool for surveys
What do you like best about the product?
Qualtrics is very dynamic in a way that allows different kinds of survey styles and attachments that make it versatile and it's usability wide. It allows to make changes to the survey at any point in time and records important details of the systems used and date/time of completion
What do you dislike about the product?
When creating an email response format in the settings, codes need to be used to make calculations that are not easily available and not something a user is informed about. I had to find that out through a different source to check that. This was not easy
The flexibility on how to replies to respondents shpuld be higher wherein code are made explicitly available. Addition of the header or footer would be a great option to have for corporate responses.
I would use qualtrics almost 5 days a week and it was usually straightforward but for complicated cluent demands, it got tougher
The flexibility on how to replies to respondents shpuld be higher wherein code are made explicitly available. Addition of the header or footer would be a great option to have for corporate responses.
I would use qualtrics almost 5 days a week and it was usually straightforward but for complicated cluent demands, it got tougher
What problems is the product solving and how is that benefiting you?
It gives a one stop solution for all survey requirements and allows for customization to the organisation's need to a good extent. Although, better efforts can be made.
Best tool to design surveys
What do you like best about the product?
Best way to design surveys, there are multiple things we can do with the tool like dashboard, ticketing, workflows etc.
What do you dislike about the product?
Navigation in between pages moving questions up and down
What problems is the product solving and how is that benefiting you?
Providing data insights
The support to get us started was incredible
What do you like best about the product?
It is very nice aesthetically and the processes to get more information from those who were surveyed are simple, We can also find and correct low scores that are accidentally left.
What do you dislike about the product?
I think contact management could be better, and some more flexibility to manage and report on different segments would be useful.
What problems is the product solving and how is that benefiting you?
They are extremely responsive and very patient with some of the questions I have, . We have received what our company needed at this time with this tool.
Intuitive, flexible and very reliable platform. Recommended
What do you like best about the product?
I love that it provides great dashboards that allow you to track results in real time.
What do you dislike about the product?
There is nothing that really bothers me about this tool, it has some flaws like every tool.
What problems is the product solving and how is that benefiting you?
Provide customers with the opportunity to provide real, direct feedback. It generates very detailed and precise reports that help managers choose the correct strategies for the greatest benefit of the company.
Creates a high level of customer satisfaction and builds a long-term relationship
What do you like best about the product?
I like that Qualtrics Customer dashboards provide real-time customer information to every responsible person in the organization.
What do you dislike about the product?
I don't dislike anything about this platform, in all my time of use, I have never seen any type of problem.
What problems is the product solving and how is that benefiting you?
It helps us maintain a strengthened and improved reputation as a customer-oriented and service-oriented company.
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