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Gong- Phenomenal for Onboarding
What do you like best about the product?
I love being able to sort all of my calls within a library. As someone who is new to my company, I loved being able to go through the library my mamanger created to watch the zoom calls my team members recorded. I feel more confident seeing how my colleauges run their calls and adapting them with my own style.
What do you dislike about the product?
LImitation on being able to upload my own videos ( this is an admin right set up by my own company). It would be nice to have a private user library for other calls I would like to save and keep.
What problems is the product solving and how is that benefiting you?
I love being able to sort all of my calls within a library. As someone who is new to my company, I loved being able to go through the library my mamanger created to watch the zoom calls my team members recorded. I feel more confident seeing how my colleauges run their calls and adapting them with my own style.
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ACCURATE AND EASY TO USE, HELPFUL PLATFORM
What do you like best about the product?
HELPFUL IN REVIEWING MISSED NOTES HIGHLY RECOMMENDED
What do you dislike about the product?
SO FAR NONE, IM SO SATISFIED WITH THE SERVICE
What problems is the product solving and how is that benefiting you?
REVIEWING NOTES
Not just a call recording software
What do you like best about the product?
Deal boards are super helpful for deal reviews and pipeline management at scale. Additionally, call recordings are super easy to navigate.
What do you dislike about the product?
Can't think of too many examples on the call recording side. Engage has some kinks to work out to catch up to the more established players, but most of the missing features were on the roadmap when we took a look and should be built out by now.
What problems is the product solving and how is that benefiting you?
There's no longer any disagreement about what happened on a sales call (recording). It's faster for leadership to get caught up on a deal (conversation summaries, transcript, navigation) and spend deal reviews on brainstorming vs. progress updates. Ability to manage 20-30 active deals per rep on a given day (deal board).
Very organized, helped me set many more meetings than quota.
What do you like best about the product?
The organization, sequences, call recordings.
What do you dislike about the product?
Not saving my notes that I put in, allowing me to pull up notes from previously calls.
What problems is the product solving and how is that benefiting you?
Recording calls, allowing me to leverage my CRM.
Why I love Gong
What do you like best about the product?
The ease of use and seamless AI tools integrated into the platform.
What do you dislike about the product?
How long it takes for a call to be uploaded and analyzed.
What problems is the product solving and how is that benefiting you?
Gong has made it so I don't need to take notes in the meeting anymore and I can focus on the conversation rather than taking notes.
A Must-Have Tool for Sales Teams
What do you like best about the product?
Gong has made a huge difference for our sales team. It’s great for reviewing calls, spotting what works, and learning from each other. I love how it highlights things like talk time and objections so we can really understand our calls. Plus, it connects with our CRM so everything’s in one place. It’s been super helpful for improving our approach and closing deals faster.
What do you dislike about the product?
There’s a lot of info in Gong, and it can feel a bit overwhelming at first. It would be nice if the dashboard was easier to filter so we can focus on the key details faster.
What problems is the product solving and how is that benefiting you?
Gong helps our sales team understand what’s really happening in customer conversations. Its conversation intelligence reveals key patterns—like what messaging works and common objections—making it easier to coach, refine our strategy, and close deals faster. With insights on talk ratios and customer sentiment, Gong eliminates guesswork, giving us clear data to improve every call. Plus, it syncs with our CRM to keep everything organized and aligned effortlessly.
Very Useful
What do you like best about the product?
The ability to review introdutory calls before my second or third call. It also helps me learn from others on my team.
What do you dislike about the product?
Can't think of anything. Gong is the first type recording call solution I used, and it is great.
What problems is the product solving and how is that benefiting you?
I don't like taking notes on a call so I can be present. Gong helps me with that.
Game changer for sales reps
What do you like best about the product?
The ability to not only review my own calls and demos, but also to hear how my teammates navigate conversaitons and verbage they use. It's a great tool to pick up on something new that can help, refine what I'm already doing well, and most importantly - identify gaps in my own game. Gettig this instant feedback after a call and the ability to review it whenever, has been extremely helpful with my growth and improvement.
What do you dislike about the product?
Literally nothing. The automated AI notes post meeting are some of the most accurate I've seen aut-developed. New features have popped up that I hadn't even thought about as a tool to help. Gong is ahead of the game, and continues to innovate. I look forward to using this toll daily, and seeing what else Gong will provide to help me level up.
What problems is the product solving and how is that benefiting you?
Real-time feedback to improve on calls and demos. I have the ability to watch my growth over time, i.e. conversation talk time percentages. I have great support on keeping my pipeline clean and focusing on any deals at risk with reminders to check up on them. I can also share a unique conversation or learning experience directly with my teammates, to help spread awareness on an emerging topic or to help push improvement.
GongGangster
What do you like best about the product?
makes life so much more efficient and simpler with detailed insights more organised from a sales org perspective can attend to more customers in 1 day - doing 5-6 calls now - more calls = more revenue
What do you dislike about the product?
Missing features like what exist in vidyard
integrate videos into emails
pre call summary note - sharing a customer cheat sheet
integrate videos into emails
pre call summary note - sharing a customer cheat sheet
What problems is the product solving and how is that benefiting you?
makes life so much more efficient and simpler with detailed insights more organised from a sales org perspective can attend to more customers in 1 day - doing 5-6 calls now - more calls = more revenue
Gong is A Game Changer
What do you like best about the product?
Gong is a game changer for sales training. Teams can colloborate on feedback for calls handled by new and seasoned staff to align on messaging and share tips and tricks.
What do you dislike about the product?
Sometimes there is an error loading Gong manually to a call.
What problems is the product solving and how is that benefiting you?
Gong is a notetaker, recorder, AI assistant to analyze buying signals. Truly a valuable product for any sales team.
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