Gong
Gong.ioExternal reviews
6,555 reviews
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Gong has been extremely helpful to stay on top of deals!
What do you like best about the product?
The deal board has been the most helpful as it shows engagement and flags if things were not discussed during the demos.
What do you dislike about the product?
I do not have any dislikes, Gong has been extremely helpful!
What problems is the product solving and how is that benefiting you?
Gong is solving ways to improve our sales process by showing sales stats like patience, engagement, and average talk times.
Great insights for pipeline health
What do you like best about the product?
In the day-to-day, being able to immediately share a recording of your meeting with your prospects is great, but the power comes after. Searchable transcripts provide a great tool to recall your previous conversations and quickly find things you've forgotten. Trackers and Deal Dashboards help to automate this and save you from manually hunting.
What do you dislike about the product?
The biggest issue is not having a real-time sync with Salesforce.
What problems is the product solving and how is that benefiting you?
Meeting recording and deal insights help us with the things I highlighted above, along with call coaching across the team.
Clear connection and easy to share with team members to listen to the conversation with clients
What do you like best about the product?
Being able to go back and listen to complicated scenarios for our client
What do you dislike about the product?
Nothing that was an issue. Other than the recording initially that announces Gong. If it was just a notification (writing) instead of the narration that would be easier.
What problems is the product solving and how is that benefiting you?
When team members are unable to make calls, it's nice to be able to have them listen to the conversation before reaching out to clients or other team members.
Extremely user friendly way to listen and track calls.
What do you like best about the product?
Gong has been great. As a seller, its ne
What do you dislike about the product?
Not really anything I dislike. Great site overall!
What problems is the product solving and how is that benefiting you?
As a seller, it is necessary to go back and listen to calls to understand a client's key pain points to make sure we are meeting their needs. On gong, you can listen to the entire call at any speed you want, while clicking through who said what. It automatically sends you reminders for next steps as well. Great site!
Fantastic tool for salespeople!
What do you like best about the product?
Being able to search through the transcripts and pluck out key points for follow up emails is absolutely fantastic! So useful on busy days when you have calls back to back
What do you dislike about the product?
There are so many amazing things you can do with the tool, but if you don't know the little nuances it can be overwhelming and you can be missing out on some of the key functions that make the tool so great. It's definitely important to get trained or you won't really be utilizing the system to the best of your ability.
What problems is the product solving and how is that benefiting you?
Improvement on sales calls, follow ups and training
Helps the entire org. to self learn and keep improvising towards culture of customer centricity.
What do you like best about the product?
interaction stats, points of interest, insights to do better next time, collaboration with peers and upstream. helping each other to speak and circulate about the success stories that they had in every interaction.
What do you dislike about the product?
Nothing at this point, since the usage is still at its initial stage I'm yet to arrive at a dislike or recommendations for the Gong tool. Any thing that is trivial i bought to the VPM's notice
What problems is the product solving and how is that benefiting you?
Culture of building Trusted Advisor for my clients/customers, the productivity has increased by cutting non-value-added tasks, making my team get inline with expectations from clients/customers
Great insights!
What do you like best about the product?
I like the breakdown of talk times, I like that it can find action items and that it can point out areas that need to be improved.
What do you dislike about the product?
I wish that it was more robust in the advice, but I think that will come in time as the technology develops.
What problems is the product solving and how is that benefiting you?
Improving sales
Gong is my best tool to coach my AEs to success
What do you like best about the product?
I like the deal board to look at my overall pipeline and find areas to dig further, I use score cards to review calls which is super useful.
What do you dislike about the product?
I dislike the fact that on gong we're unable to tag which specific contact is on a deal so on the activity tab on the deal we see activities to all contacts within the company which makes it really confusing to get quick updated on deals.
What problems is the product solving and how is that benefiting you?
Gong is helping me give real-time coaching on my AEs calls with useful insight that makes us better at forecasting deals
Gong is a great way to analyse your sales pitch
What do you like best about the product?
It is a great tool to use in sales industry. self-analyzing tool to make your pitch the best and make necessary improvement on daily basis. It also allows to save your calls for quality check and reviews.
What do you dislike about the product?
It takes a little time upload the calls but the wait is worth it
What problems is the product solving and how is that benefiting you?
It lets me correct my mistakes with each call and lets me improve in all areas of performance. Makes my work more productive and efficient.
Ideal revenue intelligence platform
What do you like best about the product?
Analyze sales conversations, it helps you view conversations/discussions and draw notes from them!
What do you dislike about the product?
maybe make it more accessible, like an app, youtube feature sort of
What problems is the product solving and how is that benefiting you?
see how the discussions went- good and bad in it
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