Gong
Gong.ioExternal reviews
6,518 reviews
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Very awesome analytical tool
What do you like best about the product?
I like how you can search for any term and go right to that section of the call
What do you dislike about the product?
At first the load time for a call took a while but now it seems better
What problems is the product solving and how is that benefiting you?
Very easy call reviews for members of several different departments
Recommendations to others considering the product:
It is super helpful at all levels, I really love it.
Account Executive
What do you like best about the product?
Very easy to jump to points in the solution. Manager and colleague feedback is awesome too. A great solution to break down your meetings/presentations, understand what went well, what didn't and why
What do you dislike about the product?
Nothing that comes to mind, overall really helpful solution to evaluate the effectiveness of your presentations/meetings
What problems is the product solving and how is that benefiting you?
Become a better communicator as it relates to my product and sale person in general. Understand what works, what doesn't, what is important, what isn't
It just works
What do you like best about the product?
having all calls, all meetings, searchable and at my fingertips
What do you dislike about the product?
Bad video quality and no reporting analytis or API
What problems is the product solving and how is that benefiting you?
Inside sales optimization and learning
Recommendations to others considering the product:
make sure you take full advantage of all it can do.
Easily review your latest calls
What do you like best about the product?
I love that you are able to go back in time and see what needs to be correct for future meetings
What do you dislike about the product?
Not much, one thing that could be improved is marking comments times and being able to adjust that once a comment has been started
What problems is the product solving and how is that benefiting you?
Gong is great at identifying what your can spend more time on in discovery. Just being able to review calls with management has been a huge help.
Gong is so helpful for my customer calls
What do you like best about the product?
How easy it is to find certain subjects that were discussed on the call
What do you dislike about the product?
For adhoc calls, although it's simple enough to add in the Gong dashboard, bc it doesn't have the salesforce contact attached, it doesn't manually add to the Salesforce account
What problems is the product solving and how is that benefiting you?
Being able to confirm the exact issue in the call, that may be missed if I was simply taking notes live.
Amazing
What do you like best about the product?
The information about your calls, topics covered, words used, time spent talking is unbelievable.
What do you dislike about the product?
The ability to speed up calls to chipmunk like levels isn't really helpful
What problems is the product solving and how is that benefiting you?
Evaluation of calls through automated AI
Gong at Clio
What do you like best about the product?
Being able to tag my manager on a specific part of a call for feedback.
What do you dislike about the product?
I haven't encountered anything I dislike yet. Faster call review!
What problems is the product solving and how is that benefiting you?
Customers lying! Call review for new reps
Gong Review
What do you like best about the product?
I like that you are able to go back and take notes on your call, review the call to coach yourself, and share any good tactics on calls with co-workers.
What do you dislike about the product?
At this point, I cannot find much that I dislike.
What problems is the product solving and how is that benefiting you?
Problems of forgetting to write certain notes on a call and not being able to coach yourself. Not being able to review over.
Gong Review
What do you like best about the product?
Very easy to use and highly recommended when you need to review your calls
What do you dislike about the product?
It can be slow to load and sometimes can slow down the computer
What problems is the product solving and how is that benefiting you?
Needing to review calls that will have a direct impact on commission and quota. This way it is not subjective
Account executive
What do you like best about the product?
Functionality. Really able to to what i need.
What do you dislike about the product?
All good. nothing at this point that i dont like.
What problems is the product solving and how is that benefiting you?
Training and note taking
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