Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
The sweet life of an AM with Gong
What do you like best about the product?
The 'ask me anything' AI tool to gather insights on any account
What do you dislike about the product?
UI on forecast tool is a little clunky, could be easier to navigate
What problems is the product solving and how is that benefiting you?
Gong helps tremendously with capturing all key conversations but also provides actionable insights and AI generated follow ups to reduce time spent taking notes and following up post call. The 'ask me anything' AI tool is a game changer, I now use this before 80% of my calls!
We also use the forecast tool, and the seamless integration with Salesforce makes it so much easier to update opportunity notes, next steps, forecast bucket etc.
We also use the forecast tool, and the seamless integration with Salesforce makes it so much easier to update opportunity notes, next steps, forecast bucket etc.
- Leave a Comment |
- Mark review as helpful
Gong is a game changer
What do you like best about the product?
Gong removes so much of the mundane tasks related to follow-up from a call.
What do you dislike about the product?
I really have no dislikes. Gong has become an envaulable tool.
What problems is the product solving and how is that benefiting you?
Having AI assist in analyzing a call enables me to quickly extract the data I need.
Helpuful and impactful
What do you like best about the product?
I use a lot to shadow my calls and get interesting feedback from others
What do you dislike about the product?
I really like the way it is, i cannot think in anything else
What problems is the product solving and how is that benefiting you?
I really like the transcript and have a resume of each call i do
It saves me about two hours a day
What do you like best about the product?
Transcript, feature to snip parts of the call, generating follow up, monitor of active participants
What do you dislike about the product?
When it enters zoom it starts recording at some random point, which usually interupts me. Having control over it would be great.
What problems is the product solving and how is that benefiting you?
Record our calls, which then we can share customers
Can't imagine selling without it
What do you like best about the product?
My absolute favorite thing about Gong is being able to see how I've progressed towards my number in the month and quarter on the home page (I'm a fan of filling up the bar and seeing the %). Outside of that, I love the call recording feature; I go back and watch almost all of my calls to prep for the next one and I'm able to get up to speed with accounts that have talked to us in the past. Forecasting with MEDDPICC built in is very useful!
What do you dislike about the product?
The AI tool could use some improvement; AI is obviously a work in progress across the board so I think this will just take time. I've also run into the issue where it will tag the wrong person on a call (for ex., I was speaking with a male CEO and it tagged a female marketing contact as the person I was talking with on the recording).
What problems is the product solving and how is that benefiting you?
Call recording and forecasting. Helps me do my job as an IC
Forget your notebook
What do you like best about the product?
Provides a helpful summary of the call and call scorecards to share cross-departmentally. The other great part is that it highlights key talking points for the conversation making it incredibly easy to segment action items from points of interest. I use the "generate follow-up email" multiple times a week for lengthier conversations that can get in the weeds with technicalities
What do you dislike about the product?
Sometime can be cumbersome if there's a lot of email correspondance
What problems is the product solving and how is that benefiting you?
It keeps me from having to use a pen and paper or resort to listening back to an entire call, it helps me save several hours a week.
An Enablement Professionals Dream Tool
What do you like best about the product?
What I love most about Gong is the transparency and tracking it enables. It allows me, as an Enablement professional, to be able to create streams and snippets of our "top sales calls" by vertical. This offers incredible, easy to access trainings for our new hires and/or sellers -- what "great" looks like in digestible snippets with AI highlighting the main takeaways from the call.
What do you dislike about the product?
There are few things that I dislike about Gong. Personally, I would like to learn more about all the features and capabilities that Gong offers to ensure my team is utilizing Gong to the fullest extent.
What problems is the product solving and how is that benefiting you?
Gong is helping me solve the issue of siloed/tribal knowledge -- and allows for ease of use with sales enablement tactics (ie streams, AI Sales assistant, etc)
A great GTM sidekick!
What do you like best about the product?
Gong is one of the best tools to have if you work in go-to-market. Throughout my time in sales, campaign management, and product marketing, I've found new ways to use the tool that boost the quality of everything we work on. From onboarding to competitive intelligence, CS enablement to industry knowledge, Gong is a great way to scale the conversations and feedback your sales team gets.
What do you dislike about the product?
Minor thing, but search throughout the product could be a bit more contextual. Ex - spelling a word wrong, mentioning a topic instead of an account/call title ('latest call with executives,' 'calls where x competitor was mentioned,' 'calls in x industry').
What problems is the product solving and how is that benefiting you?
Scaling conversations from prospects, customers, and more into contextual information our team can use to take action on/influence our strategy.
Innovative Revenue Intelligence to Pinpoint What Matters
What do you like best about the product?
There is a VAST amount of organizational and revenue intelligence buried in sales communications. But, that intel is also some of your business' most important. Gong not only helps you track it, organize it, and surface it for future use, but does it in an easy-to-use, easy-to-integrate manner. Everyone I have directly worked with has been excellent. With the rise of access to LLMs and GenAI over the past two years, this market is getting increasingly crowded. But Gong is OG. They've been there, they've done that and still they find ways to surprise and delight with new, meaningful product features and functionality (and I am sure it's because they practice what they preach). I often joke on calls with the team over there that I'm using flags to trigger trackers for their product team...but they're serious: those flags are indeed being tracked and used to prioritize new features and functionality for its customers.
What do you dislike about the product?
Some support growing pains, but when I surfaced them, the team jumped and resolved quickly and efficiently.
What problems is the product solving and how is that benefiting you?
Sales conversations are some of the most unstructured data out there. Gong makes sense of them. They're also the most valuable unstructured data in a business. Gong allows us to pinpoint the most valuable data points. Whether it's messaging that's working, messaging that isn't, competitive intelligence, risk flagging, etc. Gong has a solution for that. Frankly, what's most holding us back is some structural challenges that we have to get the absolute most out of it.
Essential tool for Commercial Teams!!!
What do you like best about the product?
1) IT SAVES ME A BUNCH OF TIME ON ADMIN!
2) I don't need to take notes during the meetings with prospects so I can fully focus on the conversation with clients.
3) I can quickly summarize meetings and forward them to other stakeholders.
4) AI speech recommendations are great and enable me to work on my conversational skills.
5) I can review my conversations and learn where I can improve.
2) I don't need to take notes during the meetings with prospects so I can fully focus on the conversation with clients.
3) I can quickly summarize meetings and forward them to other stakeholders.
4) AI speech recommendations are great and enable me to work on my conversational skills.
5) I can review my conversations and learn where I can improve.
What do you dislike about the product?
Can't think of anything I dislike so far.
What problems is the product solving and how is that benefiting you?
Again, it saves me a lot of time on admin tasks with its AI capabilities.
It is easier to align internally since everybody can review the calls and also comment on them.
It is easier to align internally since everybody can review the calls and also comment on them.
showing 11 - 20