Gong
Gong.ioExternal reviews
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Gong has been a very helpful tool in my everyday work life and I would 100% recommend it to a friend
What do you like best about the product?
The most helpful tool with Gong is that you can always go back to previous calls and review them.
What do you dislike about the product?
I honestly can't think of anything I have disliked so far while using Gong. It's very user-friendly, and I have no complaints.
What problems is the product solving and how is that benefiting you?
The benefits I have realized with Gong are that it helps me learn from previous calls and to hear how I can improve at my job personally.
Gong - Juniper Education
What do you like best about the product?
I like how it enables me to learn in my own time without any pressure.
What do you dislike about the product?
I don't particularly appreciate that it doesn't always appear at my meetings.
What problems is the product solving and how is that benefiting you?
I am improving my personal development and skills.
Gong is an amazing piece of software
What do you like best about the product?
I love all the insights that I get from Gong, I really don't need to take notes anymore because I know that everything will be in Gong. It is great to see all the topics I covered on the call.
What do you dislike about the product?
Nothing at all, love everything and all the new features they have been releasing are awesome.
What problems is the product solving and how is that benefiting you?
I am a lot more efficient using Gong. I can quickly go back and cover the call with my team and see where I can improve as well as just get info on what to follow up on.
Recommendations to others considering the product:
You won't be sorry implementing Gong
Gong is a must for any modern seller
What do you like best about the product?
The ability to go back, listen to the call again, and focus on areas that relate to qualification. I am also sending out a copy of the recording after every call to the customer to help them be on the same page as well.
What do you dislike about the product?
There is honestly very little I dislike about Gong. Overall the tool is very self-explanatory and easy to use. The only thing they could change is their ads are a bit much.
What problems is the product solving and how is that benefiting you?
I have ADHD, and paying attention is difficult! Being able to review the call multiple times and share it with others helps me make sure I am capturing everything that is said.
Gong has helped me better myself as a salesperson
What do you like best about the product?
I love the technology, being able to go back and review both myself and my teammates has helped us become a unit. The transcripts are also very helpful, usually use them when I'm unable to listen.
What do you dislike about the product?
ALthough I do like the transcript feature I feel as if there are some bugs that could be corrected to make it a bit better.
What problems is the product solving and how is that benefiting you?
I've been onboarding for a sales position and being able to listen to my senior members has been able to bridge gaps between newbies and senior leadership. The best benefit I would say is being able to review each other
Recommendations to others considering the product:
It's a great tool for any team
Very helpful tool!
What do you like best about the product?
I like that Gong integrates opportunities into recaps/notifications. In addition, I appreciate the summary insights as well as the transcript. The ratings are also helpful as well!
What do you dislike about the product?
It would be helpful if there were sound settings in Gong, maybe there are but a feature to minimize background noise.
What problems is the product solving and how is that benefiting you?
Recording customer calls to share with my team. Listening back to calls to see where we could have improved the conversation- in addition, this is very helpful for won/lost analysis.
Gong Review for $10 Giftcard
What do you like best about the product?
The ability to see where in the call certain topics are discussed. It is helpful for training purposes
What do you dislike about the product?
Gong is a very insightful resource that has helped me in my career, there is nothing I dislike about Gong
What problems is the product solving and how is that benefiting you?
Problems solved have been verbiage with customers, learning where to say something else, learning how to deal with a specific objection
Great for reviewing and research.
What do you like best about the product?
That I can check back on my own calls as well as other teammates for reviewing information as well as using as a learning tool.
What do you dislike about the product?
Sometimes the format can be difficult to search.
What problems is the product solving and how is that benefiting you?
When I need to review something I have no experience with, gong offers that option to see what steps I may take in the future.
Amazing tool
What do you like best about the product?
I like that I can quickly review prior calls with prospects to make sure I didn't miss anything. The automated emails reminding me of upcoming calls with links to prior calls is also super helpful. Being able to listen to other colleagues' calls as I ramp at my new company has been very valuable, and also the metrics that show me what "topics" I've hit on and the percentages associated with them against my peers is a great benchmark and insight into what I need to improve on.
What do you dislike about the product?
When you are sharing a snippet of a call I don't believe that you can share multiple snippets at the same time. I think you need to share one snippet, go back and do the task again to grab the other snippet etc. Perhaps this has been fixed, but I don't think I've been able to do that. You could of course send an external email and include multiple snippets, but not within the sharing directly in Gong.
What problems is the product solving and how is that benefiting you?
Being organized for calls with prospective clients primarily, and learning from other reps/leaders in our company without having to schedule 1:1 time with them directly. If you see that a deal has been closed that is similar to a company you're working with, it's very easy to just go to the list of those calls to listen and see what similarities there are and what talk tracks really moved the needle.
Gong is amazing for self reflection.
What do you like best about the product?
I love how quickly I can listen to my interviews once they are completed. I also like that they are all stored in one place which makes it very easy to access and review.
What do you dislike about the product?
I don't really have any dislikes with Gong. So far my use of Gong has been a positive experience.
What problems is the product solving and how is that benefiting you?
As someone who does many video interviews I am learning how to look back on how much I am talking as well as see words that I use entirely too much and correct myself to benefit my company.
Recommendations to others considering the product:
Great tool for coaching and self reflection.
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