Gong
Gong.ioExternal reviews
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Invaluable tool in my sales cycle
What do you like best about the product?
Having the ability to re-listen to my calls for clarity and confirmation has been invaluable. Also, the ability to continuously find areas of improvement in my sales cycle and presentation cadence is something I never really had access to.
What do you dislike about the product?
Call transcription can be shaky at times, especially when there may be people accidentally talking over one another.
What problems is the product solving and how is that benefiting you?
It's allowed me to not be hyper-focused on traditional note-taking, whether it's via pen and paper or typing them out--both can be highly distracting not only for me but also for my audience.
Recommendations to others considering the product:
Make sure you enable your users on the value-add of Gong otherwise, it may not be fully utilized to its potential.
Insights to Make You Close More
What do you like best about the product?
Call transcriptions save me a lot of time and allow me to focus on the conversation while it is happening.
What do you dislike about the product?
I have to say this is XYZ on a recorded line for the calls to be registered.
What problems is the product solving and how is that benefiting you?
Prospecting in the capacity of business development has never been easier. You can dive deep without the fear of missing out on information because you can't type fast enough.
Great tool and game changing for Managers
What do you like best about the product?
- Library of best calls
- Finding specific calls / specific moments in calls thanks to Keywords
- Being able to analyze calls so easily (the analytic section is great)
- Great Integration with Aircall
- Finding specific calls / specific moments in calls thanks to Keywords
- Being able to analyze calls so easily (the analytic section is great)
- Great Integration with Aircall
What do you dislike about the product?
Not much to be honest. I always have gong opened in my tabs.
What problems is the product solving and how is that benefiting you?
- Mentoring my team
- Learning from other team members
- Learning from other team members
Best app for meeting information gathering
What do you like best about the product?
Capabilities to record information about speakers, transcripts. Replay speed when reproducing videos.
What do you dislike about the product?
Nothing so far, probably the search of recordings can be improved, sometimes if hard to find an specific recording if you are not aware of the details
What problems is the product solving and how is that benefiting you?
Sharing recordings, gathering metrics, transcript capturing.
Sales Tool GOLD
What do you like best about the product?
Gong is the most valuable sales tool of all. I use it daily and I cannot stress the value that it adds to my business!
What do you dislike about the product?
Sometimes I have audio issues where the playback is jumbled or too fast.
What problems is the product solving and how is that benefiting you?
Self awareness, self evaluation, supervision, and the sharing of best practices is improved through Gong use.
Recommendations to others considering the product:
I would recommend Gong 10/10. I cannot measure the value that it has added to my business.
Fantastic tool for training and info sharing
What do you like best about the product?
Being able to find calls based on attendees or dates or teams is fantastic. I've used GONG to review calls for transitioning accounts, learning more about regularly scheduled calls, tc. As a remote employee this tool has helped me 'listen in' on conversations like you would normally in an office setting.
What do you dislike about the product?
At this point, nothing! The interface is easy and call displays are clear and easy to see!
What problems is the product solving and how is that benefiting you?
Training and keeping connected as a remote employee. It's been a fantastic tool to listen to how different team members hold calls, also to learn about new accounts I will be working with.
So much info and so easy to use
What do you like best about the product?
The analytics and the ease of use of Gong. Tracking of calls to later go back to to retrieve information
What do you dislike about the product?
Learning what to do with all the information
What problems is the product solving and how is that benefiting you?
Hearing what I actually say on a call and refining the "pitch". Also, the ability to retrieve information that I may have missed on a call.
Phenomenal user experience, intuitive customer support team.
What do you like best about the product?
I like that Gong is built with simple brilliant dynamics,intuitive user interface that is easy to customize according to customer will.
It has helped to boost sales productivity.
The customer service is speedy and proactive. Our rep is kind and knowledgeable and very tuned in with our vision.
It has helped to boost sales productivity.
The customer service is speedy and proactive. Our rep is kind and knowledgeable and very tuned in with our vision.
What do you dislike about the product?
The learning curve sometime may take alitle bit but its awesome.
What problems is the product solving and how is that benefiting you?
Gong has helped to boost our sales productivity in the last few years.
It records,transcribe and analysis all sales calls so that we can drive sales effectiveness across the entire team.
It records,transcribe and analysis all sales calls so that we can drive sales effectiveness across the entire team.
Recommendations to others considering the product:
I recommend Gong to all potential customers out there for its more cost effective easy to learn how it works.
Boost your sales productivity asap!
Boost your sales productivity asap!
Extraordinary
What do you like best about the product?
Search engine, transcriptions, topics in the registration
What do you dislike about the product?
easier to integrate with video-conference software
What problems is the product solving and how is that benefiting you?
Onboarding, very useful to shadow in asynchronous
Best Deal Management Tool in the Biz
What do you like best about the product?
Deals board + ability to update amount directly in UI.
What do you dislike about the product?
Nothing to dislike about Gong. Product team always launching great stuff.
What problems is the product solving and how is that benefiting you?
Has helped forecast accuracy A TON. Really helps me stay on top of follow up + deal next steps.
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