Gong
Gong.ioExternal reviews
6,536 reviews
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fantastic
What do you like best about the product?
Gong helps me remember what I discussed.
What do you dislike about the product?
I don't have many complaints, it's easy to use and the visual features are super helpful.
What problems is the product solving and how is that benefiting you?
Gong helps me visualize transcripts from calls, helps me remember what was discussed, shares good calls with other team members and helps me learn from other team members calls.
Easy to use
What do you like best about the product?
Very user friendly. Sound quality is impeccable. Love the ability to make notes at specific time points in the call.
What do you dislike about the product?
Wish there was a way to have people in CA agree to have the calls recorded.
What problems is the product solving and how is that benefiting you?
The ability to coach and be coached in a more specific and seamless way.
If it doesn't get tracked, it doesn't get measured
What do you like best about the product?
I like their user interface and the overall design of the site.
What do you dislike about the product?
There can sometimes be so much info that it gets lost in the weeds.
What problems is the product solving and how is that benefiting you?
I'm using it to track conversations and keep a record of calls with layers of insight.
Amazing tool to develop reps.
What do you like best about the product?
That it records calls and tags words that are commonly used. This way you can quickly go to those words and phrases to see what works and does not work.
What do you dislike about the product?
There is really nothing that I do not like about the product. Always upgrading and listening to customers to help make product better.
What problems is the product solving and how is that benefiting you?
Using it to train and develop reps. It is a great coaching tool to use to help break bad habits and create good habits.
Great call recording software
What do you like best about the product?
It's ability to automatically record calls.
What do you dislike about the product?
The interface could be slightly easier to navigate.
What problems is the product solving and how is that benefiting you?
I am able to record my calls and make adjustments.
Game changer for those in sales
What do you like best about the product?
Great ability to listen in on old calls for note taking/review, also great tool for coaching of sales team.
What do you dislike about the product?
Nothing particularly stands out, transcription of speech can be slightly off. But otherwise great.
What problems is the product solving and how is that benefiting you?
Sales team coaching primarily. Also gives insight into calls for management and easy for sales people to review past calls.
Amazing Tool to help your Sales Team improve
What do you like best about the product?
Ease of use. Love how easy it is to navigate the website and it is soo so helpful to learn how to improve your calls by watching how your teammates handle different questions.
What do you dislike about the product?
Nothing, love using Gong. Haven't found anything I don't like.
What problems is the product solving and how is that benefiting you?
Gong helps me improve my Sales call track and helps me understands how my teammates handle different questions and objections.
Great actionable insights from your meetings to see, hear and read what took place
What do you like best about the product?
I like that you can search through your conversation with keyword search
What do you dislike about the product?
It's pretty busy to look at so it can be a little overwhelming sometimes
What problems is the product solving and how is that benefiting you?
Are you going to go back sometimes and search through the verbal notes from when I met with prospects so I can remember their pain points and what's important
Gong FTW
What do you like best about the product?
Ability to listen to teammates' calls to learn new ways to run calls, discovery & product presentation. Commenting on calls to pick out key points.
What do you dislike about the product?
Nothing, Gong is a well-rounded product that gives me all the insights I'm needing for myself & peers.
What problems is the product solving and how is that benefiting you?
Finding new ways to ask questions & discovering pitfalls. Helps with future calls & how to avoid certain topics or how to answer questions better.
Gong is great for reviewing calls, tracking meetings, and motivating your team to hit your number.
What do you like best about the product?
The recorded calls. Being able to review yours or your peers calls is invaluable.
What do you dislike about the product?
I dislike the search engine on Gong. I think it could be improved.
What problems is the product solving and how is that benefiting you?
Learning from my mistakes. Seeing the full process of a sales cycle.
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